B. SUZANNE CASKEY

**** ******** **** **** *****: 803-***-****

Fort Mill, SC 29715 Email: ac2f6k@r.postjobfree.com

SUMMARY

Career minded individual focused on superior customer service and proven leadership skills looking for an opportunity to prove my commitment and dedication. Exceptional computer and data entry skills; proven ability to multi task.

SKILLS

Email: Outlook, Yahoo & Gmail Facebook Experience

Microsoft Word Microsoft Excel

Microsoft Power Point Internet Research

MCJROTC – Leadership Experience/Discipline Data Entry

Quality Control Pharmaceutical Knowledge

10-Key Proficient Multi-Tasking

ACCOMPLISHMENTS

MCJROTC – Achieved a ranking of Staff Sergeant.

MCJROTC – Lettered in Drill Team and achieved a ranking of “Sharp Shooter” on the MCJROTC Rifle Team.

High Achiever – Graduated High School a semester early in January 2013.

Awarded the “Dean’s List” in the Spring of 2013 – My first semester in College.

Maintained a GPA of 3.75.

Credentialed in multiple Pharmaceutical programs

EDUCATION

Nation Ford High School – Graduated January 2013

University of South Carolina – Lancaster – Spring 2013 – Dean’s List

University of South Carolina – Beaufort – Fall of 2013 Major in Psychology

PROFESSIONAL EXPERIENCE

LASH GROUP

December 2015 to Current

Patient Case Coordinator

Responsible for answering inbound calls from patients and physicians. Applications are processed timely and accurately to meet the client’s expectations. Multitasking is required in this role in addition to superior quality. Outbound calls are also required to obtain additional information, follow up on an inquiry call and to advise the patient and physicians of the outcome of the patient’s application.

Data Entry/Mailroom

Responsible to reviewing and indexing documents the to correct patient records. Quality Control is critical in this role. In addition to the indexing of documents – training has been provided in opening and scanning incoming mail.

BABYSITTING

September 2012 through January 2013

Responsible for the care of an elementary school student. Provided tutoring on subjects as required and ensured that the student complied with his parents rules afterschool.

MAYFLOWER SEAFOOD RESTAURANT

May 2011 to October 2011

Hostess

Responsible for greeting and seating restaurant patrons. I was the face of the restaurant and the first impression when patrons came to dine at Mayflower. This allowed me to provide superior customer service.

CAROWINDS – CEDAR FAIR PARKS

February 2011 to May 2011

Customer Service/Rides Associate

Responsible for greeting park patrons, provide instruction for the safety while on the ride and providing customer service to all park guests.

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