John Wittman

Chaska, Minnesota ***** • ac2f5k@r.postjobfree.com • 612-***-****

linkedin.com/in/john-wittman-03a47b1b/

Manager

Innovative and dynamic management professional with demonstrated capacities in training, project direction, logistics, and operations management.

Key Qualifications

Demonstrated background in organizing, coordinating, and optimizing logistics and processes in multiple business freight, and transportation settings.

Strong abilities in staff training and development, from onboarding to detailed training in policies and procedures, team building activities, and motivating growth through positive reinforcement.

Highly focused and results-oriented in supporting complex, deadline-driven operations; identify goals and priorities and resolve issues in initial stages.

Served in United States Navy Active Reserves, Third Class Petty Officer.

Proficient in Microsoft Office Suite, Outlook, TMS, Kewill, Lean Logistics, and EDI.

Professional Experience

ARCA Inc. – St Paul, MN

Minneapolis Center Manager, 1/2017 to 5/2017

Managed the safe and efficient operations of warehouse, staff, and drivers, directed logistics of routes and scheduling. Ensured proper procedures were followed in safe evacuation and storage of Freon, enforced all safety standards. Tracked recycled units, submitted documentation to utility companies.

Selected Contributions:

Utilized strong negotiation skills in procuring top price for salvage of scrap materials.

Conducted training for all new employees, ensuring proficiency in policies and procedures.

Resolved customer service issues quickly and effectively, including settling damage claims.

Bay and Bay – Eagan, MN

Logistics Manager, 3/2016 to 12/2016

Optimized processes to coordinate all freight deliveries in Midwest region, maintaining service levels and on-time delivery standards. Directed negotiation of advantageous freight rates with trucking companies.

Selected Contributions:

Developed and implemented Standard Operating Procedures, monitored KPI performance.

Engaged in team building, training employees on negotiation strategies and motivating through positive reinforcement.

Walbon & Company – Rosemount, MN

Operations Manager, 11/2015 to 3/2016

Directed and controlled freight operations, developed SOPs, established Key Performance Indicators. Managed cargo claims and resolved customer issues, trained customer service representatives.

Selected Contributions:

Created and implemented plan to increase driver retention.

Optimized efficiency and attained operational goals by maximizing equipment utilization.

Developed new customer onboarding process used by sales department.

Allen Lund Company – Edina, MN

Branch Manager, 7/2005 to 8/2015

Developed Minneapolis office into $675,000 profit center by finding, managing, and growing new accounts; and developing and implementing a program to enhance carrier retention efforts. Provided extensive training to staff in Business Development and Sales, trained employees on TMS system. Managed cargo claims ad successfully resolved customer and carrier issues.

Selected Contributions:

Expanded new account base by $375,000 in 2014, grew new Canadian business to $75,000 profit.

Managed $450,000 Profit and Loss statements for Minneapolis branch.

C.H. Robinson Company – Buffalo, NY

Team Leader, 10/1994 to 6/2005

Managed East team, responsible for coordinating all freight shipments to the east coast, optimizing efficiency and driving profitability. Trained office staff on new hardware and software.

Selected Contributions:

Maintained 15% profit margin on eastbound loads, managed four of top ten accounts.

Expanded client base through prospecting, achieved two of top ten accounts.

Additional professional experience as Account Executive, managing territory of 35 accounts and prospecting new business opportunities. Served honorably in the United States Navy Active Reserves, 3rd Class Petty Officer in the Seabees.

Educational Background

Bachelor of Science, Business Management and Office Administration

State University College of New York at Buffalo, Buffalo, New York

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