Manuel Duraes

Easton, PA ***** Home: 610-***-**** ac2f3p@r.postjobfree.com

Mainframe Storage Admin with a strong background in monitoring, supporting, maintaining, and enhancing associated storage, backups, and data replication. Quick learner and highly adaptable to change. Grasp every opportunity to further development within the IT field.

EMPLOYMENT HISTORY:

Full-Time Caregiver Feb. 2015 – May 2017 Family member's illness

Computer Sciences Corporation Aug. 2002 – Dec. 2014 * Mainframe Storage Engineer

Dun & Bradstreet June 1990 – Aug. 2002 ** Mainframe Storage Management

Dun & Bradstreet Aug. 1985 – June 1990 Computer Oper. Shift Supervisor

Dun & Bradstreet Jan. 1979 – Aug. 1985 Operator - Sr. Operator

* RIF’ed ** Outsourced

EXPERIENCE:

Mainframe Storage Engineer

Computer Sciences Corporation

Worked in the Global Outsourcing Services sector, provided onsite/remote support for IBM mainframe storage in various large-scale environments for companies such as Xerox, DuPont, Chrysler, Estee Lauder, National Flood Insurance Program / FEMA, Gulfstream Aerospace, Baker & Taylor, Pfizer, Ingersoll Rand, Educational Testing Service, Boeing, Dun & Bradstreet, with multiple terabytes of data residing on disk, tape and virtual tape systems. Using diverse combinations of hardware and software from vendors such as IBM, EMC, StorageTek and Hitachi Data Systems. Specific duties/accomplishments included:

Responsible for the installation, customization and testing of third party products.

Assisted in installing/upgrading and testing third party products for z/OS 2.1 environment.

One of two primary Storage engineer to assist/execute migrations/cut-over of the EMC's automated tape environment from MDL to the new DLM960 architecture.

Evaluate products and upgrades for appropriateness. Oversee and implement system upgrade strategies.

Sound understanding, work experience with IBM utility programs and products including: DFHSM, DFSMS, DFDSS, ABARS, ISMF, RACF, ICKDSF, IDCAMS, TSO, JCL, JES2, SDSF, Flasher, ISPF, ICF Catalog, ATL/VTS, TS7700/Copy Export Recovery, and third party products: CA 1, TLMS, CA Vantage, CA Vtape, Catalog Recovery Plus (CR+), Catsol, SRM StopX37, Space Recovery System (SRS), MIM, FDR, Mainframe Storage Management Replication PPRC, XRC, FlashCopy, SRDF, BCV.

Experience in troubleshooting production issues and problem solving.

Converted TapeSaver (tape stacking software) onto OpenTech product.

Responsible for moving media from STK silos onto 3592 IBM ATL/VTS

Primary mentor for offshore staff, assisting, mentoring and helping where and when needed.

Supported and participated on numerous Disaster Recovery exercises for various clients.

Provided resolution for DASD and various tape related issues such as shortages, allocation errors and JCL issues.

Mainframe Storage Management

Dun & Bradstreet

Manage the availability and performance of 10+ Terabytes of data and several Terabytes of archived data. Handle day-to-day support issues related to production data from Computer Operations, Helpdesk, and Development organizations to ensure that the enterprise servers attain high availability within 24x7 processing window. Accomplishments included:

Installed, customized and maintained upgrades to IBM and 3rd party mainframe storage related software products and provided documentation for all software changes.

Primary support/installer of Group1 software’s, requiring numerous databases refreshes along with installation of new releases and maintenance and assisting end-users on product testing.

Implemented backup methodology for disaster recovery using 359X stacked tape media.

Provided support for security management, RACF

Created IODEFs using HCD to install a variety of hardware devices.

Assisted in the installation/configuration of ADSM backup/recovery software.

Implemented the conversion of 3480 DFHSM tape media to 3490.

Implemented the conversion media from STK Tape Silos to IBM ATL/VTS.

Participated in massive DASD upgrade with very tight constraints for time and hardware.

Participated in on-site coverage for yearly Disaster Recovery tests, solely responsible for executing, maintaining ABARS recovery.

Computer Operations Shift Supervisor

Dun & Bradstreet

Reworked and updated outdated Data Center technical procedures so it is viable at all times for Operation personnel. Monitored and instructed a ten-member team personnel that reported to me. Conducted weekly meetings pertaining to changes within the Data Center environment, such as system availability and maintenance.

Operator - Sr. Operator

Dun & Bradstreet

Monitor status of on-line production, development, and test regions, performing daily and weekly IPL. Responsible for operating computer systems (IBM, XEROX Sigma5/Sigma9) and performing preventive maintenance tasks on tape drives, disk units, printers and other IT related hardware. Troubleshoot and document any hardware/software failures, manage production control processing of production jobs, detecting/correcting JCL abends, and oversee successful completion.

EDUCATION:

Computer Programming, Empire Technical School of New Jersey, Nov. 1978

PROFESSIONAL DEVELOPMENT/VENDOR TRAINING:

Incident Management Process

Problem Management Process

Change Management Process

Problem Management Root Cause Analysis Training

Cyber Awareness Challenge

Supervisor and Manager Sexual Harassment Awareness

Dasd Storage Subsystems Management – IBM

EMC Symmetrix Architecture – EMC

MVS I/O Configuration Management – H. Pat Artis

Effective RACF Administrator – IBM

ADSM Implementation – IBM

UNIX Fundamentals – IBM

Vsam/ICF workshop – IBM

Tuning an MVS System – Candle

MVS/ESA Structure – IBM

Omegamon Training – IBM

SMP/E Fundamentals – IBM

Efficient Programming Techniques in SAS – SAS Institute

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