VEERANNA N

ac2f1y@r.postjobfree.com

*****, ***** ***** **, *** # E, Employer: Wipro Limited

Sterling Heights, Michigan - 48312 Mobile No: +1-586-***-****

EDUCATION:

Course: BE - Bachelor of Engineering in Electronics & Communications Engineering.

College: CBIT, Osmania University, Hyderabad, Telangana, India.

Year of Completion: 2007

Professional Summary:

Working as Test Lead at General Motors Company with overall 10 years of experience in Infotainment Testing, AT&T Data Billing testing with expertise in functional, data base, web services & Automation Testing by followed Agile methodologies.

Currently working for General Motors on Infotainment 3.0 & NGI 2.6 It integrates the OnStar’s Complex Telematics service that provides Communication, Tracking and Emergency Response Services to car owners with new customer facing interactive device in all GM Vehicles and this project involves the multiple platforms to service customer needs in terms of advanced customer interaction with GM Vehicles.

Worked for General Motors on Onstar Gen 10 releases that provides subscription-based communications, in-vehicle security, hands free calling, turn-by-turn navigation & remote diagnostics systems with various sprint releases with process of agile methodology.

Worked 8 months for Allstate Insurance Company on North Light Specialty Program will provide the better manage a larger volume of Claims, availing the coverage and post the payments for Auto Personal, Auto Commercial & Property Lines.

Worked 13 months for Microsoft Corporation on ROQ&RSM project provides a single authoritative suit of release tools and services that used by product team for submission and processing of Microsoft software releases with business, legal, and regulatory compliance when releasing bits to Microsoft customers.

Worked 6 months for Microsoft Corporation on MGO Next Gen Invoicing application consists of Engagement Management, Assign Vendors, Pricing and performance metrics used by group of outsourced vendors. This is an end to end invoicing tool for the outsourced vendors.

Worked 6 months for Microsoft Corporation on Deal Point Project used by stake holders to approve contracts and track commitments related to the deal. Microsoft groups use this tool to source asset management & vendor procurement as a repository compliant with Corporate Data Center standards.

Worked 5 months for Microsoft Corporation on MS Dynamic Transaction Engine runs with Dynamics Ax. It creates customer Agreements, Credit & Collections, Licensing & Activation, Order Management, Pricing, Partner Agreements, Invoicing Receivables, Sales & Marketing, Finance and Customer Care.

Worked 9 months for Microsoft Corporation on Office Int’l Localization-Ireland project focuses on the Microsoft office 2010 applications in different localized versions of the Operating system(X86 & X64 bit) in 34 localized languages.

Worked 18 months for Microsoft Corporation on MSN Global UX Testing focusing on global websites (f40 countries) verification on various browsers with different operating systems. Generated Global Image size, weight & location report with the help of Image Monitor tool.

Little exposure on QTP & Selenium(IDE & Drivers)

Exposure to SOAP UI tool and Web service testing.

Achievements and Awards:

Awarded FIMC (Feather In My Cap) award for the extraordinary contribution for OnStar Project for General Motors client for delivering the work deliverables on time with complete dedications.

Got multiple times ‘Exceeds Expectations’ in annual appraisals.

QTP Internal Certification (Milk Plus Wipro)

Selenium Internal Certification(Milk Plus Wipro)

Automated BVT scenarios by using the VSTS 2010 for Microsoft client.

Awarded FIMC (Feather In My Cap) award for the extraordinary contribution for ROQ & RSM project for Microsoft client.

Awarded FIMC for finding maximum number of defects in the Project that too as a fresher in 2008.

Secured the ‘Certification of Appreciation’ award from General Manager for Demonstrating Quality Testing in 2008.

TECHNICAL SKILLS:

Testing Methodology

Manual & Automation Testing, V-model & Agile Methodologies for multiple Sprints.

Operating Systems

Windows & Macintosh

Defect Tracking Tool

Product Studio, VSTS(MTM), QC, JIRA & ALM

Test Management Tools

VSTS, QC & ALM

Automation Tools

Selenium(NB), Dev Assure (Perl Script), VSTF 2012 & QTP

Domain Knowledge

Manufacturing & Insurance

Database

SFDC (Back Office), SQL Server 2005/2007 & Oracle SQL Developer

KEY PROJECTS: Employer- Wipro Limited

1.Infotainment 3.0 & NGI 2.6 – General Motors

Description

Infotainment 3.0 & NGI 2.6 is an enterprise wide project that involves the multiple platforms to service customer needs in terms of advanced customer interaction with GM Vehicles. It integrates the OnStar’s Complex Telematics service that provides Communication, Tracking and Emergency Response Services to car owners with new customer facing interactive device in all GM Vehicles. It makes use of the current architecture and core application and append new protocols in order to attain the new terms and conditions flow. This solution will be implemented in United States, Canada & Mexico countries.

Role

Test Lead

Skills

Infotainment3.0 Testing, Back Office Testing, Automation Scripts for GM consumer apps like AYS.

Tools

Sales Force(SFDC), CAN Tool, Development Programming System(DPS), Vehicle Spy(VSPY), Test Data Integration(TDI), QXDM Tool, Oracle SQL Developer, Jira & ALM tools.

Contribution

Working with Info3.0 / NGI 2.6 - SIT efforts for App Shop, Personalization, Merchant Management, security and OnStar related modules.

Designed test cases for SFDC back office application based on the artifacts like critical application back office story / GIS Specifications / Change Summary document etc.

Executed test scenario’s for major Info3.0 releases for MY17 R1/R2/R3/R4/R5/ & MY18 R6/R7/R8 for North America & Mexico.

Involved MY17/MY18 Info3 Ride events from OnStar back office standpoint.

Configure / setup the Info3.0 Test benches for back office validation teams.

Install and configure CSM builds for Info3.0 test benches and Fast boot CSM if there are any issues.

Install Calibration files using NeoVI (DPS – Development Programing System) tool and using USB.

Program VIN details into the BCM (Body Control Module) using Vehicle Spy tool.

Configure TCP using ATT Tool and Interact with LG representatives for version update and re-flash, Language Change and to update APN Tables.

Setup TCP and enroll them into the OnStar back office using Global Advisor Application / TDI tool.

Worked with key teams like Covisant. GM Owner Center, Web to setup test data and validate them during test execution.

Interacting with the Sustain and Business Users and conducting the User Validation Meeting for Sign-Off.

Preparing Test Plan for Interim releases.

Conducting Gate 2 reviews for Major Releases.

Participate in Workshops and Design Session for deliverable review and feedback.

Prepared Low / High Level process flow / Training document for info3.0 / NGI 2.6 Projects.

Duration

21Months (May 2015 – Till date)

Team Size

15

2.Onstar Gen10 Release – General Motors

Description

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, hands free calling, turn-by-turn navigation, Doors Lock/Unlock, Emergency Personnel, road side assistance & Airbag Deployment notifications, and remote diagnostics systems throughout the United States, Canada, China, Mexico and Middle-East countries. IT landscape includes CRM, Integration Gateways, Provisioning, Vehicle communication systems and Billing Systems. All with the push of a dash-mounted button.

Role

Test Lead

Skills

Oracle SQL Developer (11.0) & ALM

Tools

Windows/SoapUI, CAN Tool & SFDC(BO).

Contribution

Daily Stand Up meeting with clients to discuss on today’s Tasks and Past Issues.

Worked closely on requirements with BA’s and update the project plan with Product Owner and getting clarified with SME’s for respective modules.

Meeting with Business Teams to gather and clarify the requirements.

Preparing Testing Scope, Reviewing, Designing & Executing the test cases.

Conducting Defect Triage Meeting.

Allocating Tc’s and getting done work from Offshore Team.

Pulling TC’s to Test Lab from Test Plan and TC’s to team members.

Duration

24Months (April 2013 – April 2015)

Team Size

25

3.North Light Specialty Program – Allstate Insurance Company

Description

North Light Specialty’s company has launched in October of 2008. The implementation of this project as part of the North Light Specialty Program will provide an employee the tools to better manage a larger volume of claims as well as handle their customer’s needs by providing a faster and easier claim experience. North Light Specialty will be using Allstate claim handling with Next Gen integration for taking the claims and availing the coverage and post the payments for different types of claims such as Auto personal, Auto Commercial & Property lines.

Role

Test Lead

Skills / Toos

Oracle SQL Developer & ALM

Contribution

Framing the strategy document with Testing Scope, Test Execution& Sign-Off dates and getting it approved by Dev / Business teams.

Designing exhaustive test cases in QC to give complete test coverage.

Sending daily execution status reports to Business team & Development team by coordinating with team.

Signing off the test engagement with the consolidated status reports.

Duration

8 months (Aug 2012 - Mar 2013)

Team Size

21

4.ROQ & RSM – Microsoft Corporation

Description

ROQ & RSM is a distributed application for submission and processing of Microsoft software releases. ROQ Provides a single authoritative suite of release tools and services that make it easier for product teams to ensure business, legal, and regulatory compliance when releasing bits to Microsoft customers. Enables auditability and establishes a centralized and redundant archive for all bits leaving Microsoft. Verifies legal and business compliance with Checkpoint Express (CPx). Found any code used other than Microsoft by performing Bit Scan activity. Achieves cost efficiency by reducing duplicate release processes.

Role

Test Lead

Skills

Product Studio, PMCT, MS Media Tool, SQL Server 2008, VSTS 2010 & MTM

Tools

Windows

Contribution

Create ROQ, RSM releases for CD, DVD, DVD5, DVD9ISO, DDP & Box release processing type.

Once created above releases, make sure that, Bit Scan, Vaulting, CPX, Approval, File Upload, Image Conversion, RSM Validation & RSM Completion activity should be complete within the mentioned time limit.

TC’s & Bugs created into Microsoft visual studio.

Perform End to End testing for various release creation.

Pre-BVT & BVT Test case executions across the environment.

Good Co-ordination with Test team & Dev Team during release period.

Duration

13months (June 2011 - July 2012)

Team Size

8

5.MGO Next Generation Invoicing Tool - Microsoft Corporation

Description

The Microsoft Global Outsourcing (MGO) Team owns the Invoicing process for a group of outsourced vendors. MGO next generation invoicing system is an end to end invoicing application. This application will encompass all the functionality needed to manage outsourcing opportunities through vendor invoicing and subsequent year-end reporting. From a component level, MGO has Engagement Management- This high level component includes the ability to identify and describe outsourcing opportunities, assign vendors to each opportunity and define the per-vendor Pricing and performance metrics.

Role

Test Lead

Skills

Product Studio, SQL Server 2008, VSTS 2010 & MTM, Silver Light 4.0

Tools

Windows

Contribution

Perform End to End functional testing.

Pre-BVT/BVT Test case execution.

Worked as Functional test lead

Analyzing Requirements, creating test plan/test cases, executing test cases.

Bug reporting in VSTS 2010

Updating the client with overall team testing status

Distributing the work across team members

Duration

6 months (Dec 2010 – May 2011)

Team Size

5

6.Dynamic Transaction Engine - Microsoft Corporation

Description

DTE is developed by Microsoft Corporation to use in their Regional operations Centers. DTE (Dynamic Transaction Engine) is the system through which the Customers or Partners can order the ERPs of MBS-Microsoft Business solutions across globe. DTE will create a common global platform enabling global processes in the following functional areas: Customer Agreements, Credit & Collections, Licensing & Activation, Order Management, Pricing, Partner Agreements, Invoicing Receivables, Sales & Marketing, Finance and Customer Care.

Role

Sr. Test Engineer

Skills

SQL Server 2005, Product Studio, Microsoft Dynamics Ax ERP.

Tools

Windows

Contribution

Analyzing the defects and provide the solutions for it.

Data Fetching from Database tables using optimized queries.

Provide detailed analysis and descriptions for bugs.

Understanding relationships among the data tables.

Understanding test checklist and filling them with accurate data.

Ensure fix is correct and appropriate by placing orders in different test & production environment.

Duration

5 months (Jun 2010 - Nov 2010)

Team Size

6

7.Office Int'l Localization-Ireland - Microsoft Corporation

Description

Localization project focuses on the Microsoft office 2010 applications on different localized versions of the Operating system(X86 & X64 bit) in 34 localized languages. Microsoft Office 2010 comprises outlook, word, Access, Excel, InfoPath Designer, InfoPath Filler, Power Point, Publisher, OneNote & Share Point etc. Validation through X86 & X64 bit Operating Systems. This way all the latest office 2010 features that was reviewed and designed by test engineers per the program team. Office 2010 features validation on new Operating System build created in virtual machines on the base machine, one for testing the localized version Operating System and other virtual machine is for reference.

Role

Sr. Test Engineer

Skills

SQL Server 2005, Product Studio, Microsoft Dynamics Ax ERP.

Tools

Windows

Contribution

Analysing the defects and provide the solutions for it.

Installation & Un-installation of OS and MS office 2010.

Test case execution & product studio update.

Bug Regressions & Bugs Open in product Studio.

Managing multiple technical issues (both front-end and back-end).

Duration

10 months (Jul 2009 - May 2010)

Team Size

12

8.MS MSN GTL UX & Functional Testing - Microsoft Corporation

Description

Validation of all MSN Home pages & MSN Today sites with different OS/Browser combination with all possible browser versions available in the market. This project involves testing around 50 country web pages, like for US, http://www.msn.com and respective country has their own country global websites which contains their latest country data along with updated Images and Flash News which can they want to upload in their webpage. Web page contents keeps on changing on timely basis with respect to requirements.

We have designed Image Monitor Automation tool to capture the Image weight and Image Size & location of the image where the Image displayed in the webpage. Verification of global homepage displayed in all possible browsers like IE’s, Mozilla Firefox, Mac Safari & Win Safari with all available versions.

Global webpage functionality can be verified through browser Test Pass, Browser compatibility Testing, MSNOIE8 Compatibility Testing & Smoke Testing for all the web pages and need to create the test-cases for various MSN sites.

Role

Test Engineer

Skills

SQL Server 2005, Product Studio, Visual Studio 2005, IE Dev Tool Bar, Cookie Monitor, Fiddler, Pixie & Mezer Tools, ASP.NET, C# .NET

Tools

Windows, Macintosh

Contribution

Test all MSN Sites on different OS and Browser combinations (XP, Mac OS) over 32 bit and 64 bit platforms.

Bug Regressions/Creations & update the status into Product studio.

Installation & Un-installation of different OS & Browsers.

Daily/weekly status report preparation and update to higher level manager.

Experience in using Mac Machines.

Update Project Report as per the changes in application.

Test case preparations and Test Cases Executions.

Duration

18 months (SEP 2007 - Jun 2009)

Team Size

4

I do hereby declare that all the above given details are true and correct to the best of my knowledge and belief.

Veeranna N

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