Amy Lynn McDonald

Glendale, California • 714-***-**** • ac2eyc@r.postjobfree.com

QUALIFICATIONS

Avery Dennison Corporation, Glendale, CA: 2015 - 2017

Receptionist

Responsible for handling all calls made to Avery Dennison Corporate headquarter’s general number

Accurately directed callers to desired parties or departments using online employee database listings by requested name or departmental functions as references

Trusted to create first impression delivered to all business professionals visiting company’s corporate headquarters

Relied upon to locate and notify the receiving party in an efficient, welcoming and courteous manner

Entrusted with securing entrance and performing facilities check at EOB daily

Gateway Animal Hospital, Glendale, CA: 2014

Front Office Administrative Professional

Responsible for coordinating patient intake, creating charts, accurately recording medical histories and performing data entry into hospital’s online medical charting system (Cornerstone)

Expertly handled large volume of incoming calls using hospital’s multiline telecommunications system

Contact point for facilitating prescription refills, preparing outpatient prescription labeling and counseling owners on prescription usage

Created vaccination records and prepared vaccination certificates as required by government regulations

Lenscrafters: Glendale, CA: 2012

Eyewear Consultant

Conducted optometric testing on patients, including retinal scans

Responsible for verifying patient insurance

Maintained patient appointment system

Created and maintained patient charts

Fitted and dispensed eyewear

MRI Huntington Beach, Huntington Beach, CA: 2010

Lien Assistant (Externship)

Performed diagnostic (ICD-9) data entry on Medisoft and Edex

Responsible for lien negotiation documentation preparation

Obtained and recorded Workers Compensation claims information

In Home Caregiver, Huntington Beach, CA: 2009

Monitored patient and facilitated Activities of Daily Living (ADL)

Entrusted to dispense medication per physician orders

Created and maintained medical appointment schedule and safely transported patient to and from

24 Hour Fitness, Tustin, CA: 2007

Front Desk Receptionist

Performed gatekeeper function with diplomacy, including membership verification post arrival

Highly successful as salesperson of memberships

Maintained inventory of merchandise for purchase by members

EDUCATION

Concorde Career College – Garden Grove, CA: 2011

Certification: Medical Insurance Coding and Billing Specialist

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