Customer Service Sales
Resume:
Steve Pitaluga
***** *.*. * ******, Apt. *
Miami, FL 33174
*************@***.***
OBJECTIVE: Obtain a challenging position where I can utilize my sales, customer service, and language skills to achieve corporate goals and objectives.
SUMMARY OF QUALIFICATIONS:
Effective in handling multiple tasks and improving business processes
Ability to handle projects and tasks quickly and efficiently
Keen awareness of the importance of customer service to the business
Acclimated to working in a professional business environment
LANGUAGES: Fluent in English and Spanish both verbal and written.
SELF EMPLOYED 01/10/2011 to present
Procurement services, documents translator
South Florida Lending Solutions, Inc. 07/2005 to 12/28/2010
2100 Ponce De Leon Boulevard, Suite 1045
Coral Gables, FL 33134
Telemarketer/Customer Service
Loan Officer
Familiar with Calyx Point and other industry related websites. Industry.
Provided loan scenarios and structured loans.
Generated outbound calls to obtain clients
Maintain client files updated on current rates and polices from banks
Perform deadline sensitive projects.
U.S.A Fasteners Corp. 03/2003 to 07/2005
2650 W. 84 Street
Hialeah, FL 33016
Inside Sales/Customer Service
Developed and maintained database of prospective customers
Made presentation of products utilizing communication and negotiation skills
Assisted customers in making educated decisions based on their needs
Increased customer base and sales
Medley Steels and Supply, Inc. 02/1998 to 03/203
9925 N.W. 116 Way
Medley, FL 33178
Inside Sales/Customer Support
Handled orders for all established accounts
Procured materials and special requests
Furnished quotes and bids to clients
Purchased inventory
Handled collection accounts
Improved processes as the initial contact for customers.
Performed quality control functions within billing department,
A & B Pipe and Supply, Inc. 05/1994 to 02/1998
6500 N.W. 37 Avenue
Miami, Fl 3314
Telemarketing and Counter sales
Provided customer assistance at counter to walk-in customers
Established accounts for repeat customers
Managed and ticketed merchandise
Arranged and maintained inventory on items such as plumbing and electrical .
Answered questions and advised customers on their selection of materials.
Performed quality control functions within billing department,
Enhanced and strengthened an ability to diversify my knowledge and skills.
Andrade Gutierrez 05/1989 to 02/1994
7270 N.W. 12 Street
Miami, FL 33126
Purchasing and Procurement
Purchased building materials for company stock
Exported aviation parts to company fleet in Brazil
Performed various functions related to inventory control
Handling of procurement needs such as direct purchases
Prepared all bids made by the company.
Maintained database of procurement records such as cost, delivery, and quality.
Kemron Office Supply 05/1985 to 06/1989
740 N.W. 40th Street
Miami, FL 33165
Counter Sales/Office Supplies
Assisted customers in locating merchandise
Stocked shelves and counters
Set up advertising displays and arranged merchandise
Marked and ticketed merchandise
Closed and recorded daily sales at the end of day
Trained in purchasing and inventory control
U.S. Army Co. 3rd 05/1979 to 05/1982
Aviation Battalion Combat
Schweinfurt, Germany
Helicopter Weapons System Specialist
Honorable Discharge-U.S. Army
Letter of Commendation
EDUCATION: National Education Center/Brown Institute for Radio and Television Miami-Dade Community College-Communications (1984)
REFERENCES: Available upon request
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