Sales Customer Service

Key Skills

Accomplishments

Relevant Professional Experience

JEFFREY CHAPPEL

*** ****** *****, ******, ** 78737 C: 512-***-**** ********@*********.*** Good understanding of mechanical,

electrical an plumbing building

systems

Advanced knowledge of construction

management processes and methods

Ability to plan and organize team

effort

Focused on providing best customer

service

Excellent communication skills

Capacity to create, motivate and

lead team

Adept in conflict and crisis

management

Effective time management and

logical decision making

General Contractor license

President/CEO/CFO of multiple homebuilding companies over 23 year period Achieved top 20 largest home builder in Atlanta based on gross sales revenues Regularly worked sales offices

Managed construction hands-on in the field

Personally sold and closed 48 inventory homes in a rapidly declining real estate market

Consistently delivered quality construction,on-time, on budget Realtor May 2016 to Current

Austin City Living - Austin, TX

Texas Real Estate sales license

President Of Operations/CEO/Company Partner Dec 1992 to Dec 2015 Riverwalk Homes Inc/Rivercrest Homes Inc - Atlanta, Georgia Builder of over 1200 semi-custom homes during a 23 year period. Consistent high profitability achieved through hands- on cost control and effective streamlining of operations.

Personally trained, developed, and motivated valued team members. Generated in-house marketing materials including brochures, flyers, Realtor promotions and print advertising.

Drafted purchase agreements, contract documents and estimated costs for upgrades and change orders.

Researched the current market to stay informed and give superior sales presentations.

Awarded best model presentation by Homebuiiders Association Consistently produced over $50 million in sales revenue with 18% gross profit margins and efficient 5% operating expenses

Division President May 1985 to Dec 1991

Ryan Homes, Morrison Homes,Gemcraft Homes - Naples, Ft Myers/Dallas/Houston, Florida/Texas

Thorough understanding and exceptional management of all aspects of company Education

Additional Information

Summary

operations including budgeting,construction, sales, customer service and all financials

maximize profitability through material takeoffs and overhead efficiency Gathered, distributed and maintained all the collateral materials for marketing plans.

Showed residential properties and explained the features, value and benefits of available homes.

Analyzed sales statistics.

Maximized operational effectiveness of construction and sales employees through motivational strategies, incentives and contests.

Bachelor of Science, Business

Southern Methodist University - Dallas, Texas, USA Coursework in Accounting and Finance.

Top 5% of class

Bachelor of Arts, Economics

Southern Methodist University - Dallas, Texas, USA Coursework in Business Administration and Economics Avid and enthusiastic cyclist.

Contributor to charitable foundations through cycling Comfortable working in office or field environment. Can easily interact with subcontractors,vendors, customers, construction personnel, sales professionals, city/county building departments/officials, accountants, and lawyers. Complete understanding of how to operate and grow a consistently profitable business. Innovative and experienced construction, sales and marketing manager. Proficient in semi-custom homebuilding. Skilled in talent recruiting and team building, asset protection, financial management and customer relations of multiple communities. Committed to cost- effective utilization and management of resources.

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