MOLLY FLANAGAN

**** ****** *** ****** **, Massillon, Ohio 44646 330-***-**** ac2ewa@r.postjobfree.com

Project Manager offering expertise in process improvement, time management, and scheduling multi projects with multiple contractors. Exceptional leader who operates efficiently and creatively in fast-paced environments. Reliable Administrative Assistant with a keen focus on detail, accuracy and the impact of the finished product. Expertise in Microsoft Office and QuickBooks software. Looking to obtain a long term position within a company where I can utilize my skills and help the company grow and achieve their maximum potential.

PROFESSIONAL EXPERIENCE

AKERS IDENTITY, CANTON, OH

Project Manager, Office Manager, Service Manager & Permit Specialist, February 2012 – September 2017

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Analyzed departmental documents for appropriate distribution and filing.

Researched and updated all required materials needed for firm and partners.

Worked directly with clients, subcontractors and municipalities to achieve installation of final product.

I pulled all permits with several municipalities both in and out of state. I attended variance meetings when necessary and never lost one (19-0)

My deep attention to detail caught many mistakes prior to the project going in to manufacturing and being built incorrectly.

Managed over 50 projects at one time which included ordering all materials necessary to complete the job in a timely fashion, obtain all necessary permits to allow for installation, communicate with electricians, excavators, masons, etc. to coordinate the installation of the project to meet or exceed the client’s deadline.

Provide completion photos; obtain client approval through personal meetings and obtaining necessary signed documentation.

Maintaining client relationships through deep communication throughout the project as well as after completion for a continued business relationship.

I also was asked to run to the office which was all accounts receivable and payable, balance credit cards, all invoicing and follow up on past due accounts.

I was also asked to manage the service crews which entailed fielding all service issues and dispatching the correct crews to handle the issue. Ordering materials if needed and updating the clients

TAGOO PROPERTIES, CANTON, OH

Office Manager, August 2011 – February 2012

Prepared program operating budgets, budget reports and other financial performance reports.

Maintained up-to-date account distribution information.

Manage all aspects of the office and three separate companies, answer the phones, daily customer contact, update our company website, accounts receivable and payable, invoicing, marketing and sales to attract new customers, travel to jobsites to take photos, cleaning, payroll, filing, keep logs of all pertinent information and keep up to date, design and distribute promotions and coupons, and more.

DESANTIS ENTERPRISES, CANTON, OH

Office Manager, August 2000 – July2011

Answered and quickly redirected up to 10 calls per one minute.

Created detailed expense reports and requests for capital expenditures.

Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep.

Screened applicant resumes and coordinated both phone and in-person interviews.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Manage all aspects of the office and the nine different companies, answer the phones 24/7, daily customer contact, update our company website, accounts receivable and payable, invoicing, marketing and sales to attract new customers, travel to jobsites to take photos, cleaning, payroll, filing, keep logs of all pertinent information and keep up to date, design and distribute promotions and coupons, and more.

EDUCATION

STARK STATE COLLEGE, CANTON, OH

4.0 GPA – Business Management

ADDITIONAL SKILLS

Office, Web and tech savvy, require little to no training

Project planning and development

Strategic planning

Multi-site operations

Personable

Dependable

Advanced problem solving

Flexible

Dedicated team player

Excellent communication skills

Results-oriented

Self-directed

Strong interpersonal skills

Accurate and detailed

Excellent planner and coordinator

Advanced MS Office Suite knowledge

Resourceful

QuickBooks expert

AR/AP

Advanced clerical knowledge

Multi-line phone proficiency

Schedule management

Critical thinker

Filing and data archiving

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