MONIKA KAUSHIK e-mail: ac2ew7@r.postjobfree.com

Phone: 408-***-****

Professional Objective

To leverage over 12 years of professional experience in IT Project Management and deliver quality solutions for business

Skill Set

Summary:

More than 12 years’ experience in driving end to end SDLC activities for complex IT systems including business process functional testing & process design activities

Sound knowledge of Web retail, Supply Chain, finance and export processes

Managed complex scope, timelines and local/virtual teams and ensured well-coordinated releases.

Responsible for business requirements gathering, use case building, test plan reviews, functional design reviews, acceptance testing and user adoption

Conducted extensive end user training post implementation.

Project tracking and status reporting to both IT and business stake holders and senior executives.

End user support, efficiency improvements, review enhancements

Strong interpersonal and communication skills with excellent ability to interact with Customers, End-users, Vendors, Managers and technical personnel

Technical Skills:

Expertise in Agile Methodology, Analyzing Business Specifications

Microsoft office tools, Microsoft Project, Project and Portfolio Management tools (Primavera, Clarity), Defect Management Tools (Jira, Service Now)

Experienced in testing applications for Cross Browser testing, Interfaces testing and environments involving XML and UNIX, SQL scripting. Experience in maintaining Configuration Management with FTP, File comparisons etc.

Data mining and analysis using TOAD, Squirrel, UNIX shell, putty etc.

Experience in working on Web content management tools like Team site interwoven using apps like Stella (Product Information Management tool), Ray (Photo management tool), Titan (Photo’s and media groups tool), Astra (Form based Templates and layouts of web contents)

Recently managed large Retail Distribution Center automation project implementations and support

Functional Skills:

Functional knowledge of ERP applications with formal training in SAP FICO

Worked with other custom business accounting packages used in large scale e-commerce solutions in Google and Macys.com

Experience in automation Test Suites such as Ruby Cucumber, Java Selenium

Experience in Customized Financial software

Experience in web content management, manufacturing & export processes

Expertise in Web retail features/processes such as End to end Retail eCommerce Content Management process, Product/category/Template setups, Promotions, Bloomingdale’s Loyalty program, Static and Dynamic Product Sets, Product Search, Vendor to Customer, Stores Only Product,

Experience in Retail Warehouse Management features/processes such as Oracle Retek, Garment On Hanger (GOH), Tilt Tracy, Rapid Route, Sort Director, Put to Light (PTL), Put To Voice (PTV) etc.

Work Experience

(Total experience 12 years approx.)

Currently Working as QA Manager in ACHHHS – AZ state (full time contract)

Working since: Nov 2016 – Sept 2017

Description: AHCCCS is Arizona state Agency

Experience and value added:

Created Test Strategy, Plan and test execution processes

Responsible for defining Scope, Design, Timeline, High level and detail test plans for complex Application

Playing active role in forming Project QA team – Interviews, training docs, on boarding check list, identifying team players for different phases of testing

Designed UATs, coordinating UATs with business and business operations teams for new implementations

Anchoring testing meetings and business workshops for new requirements and was appreciated for detail in requirements elicitation

Preparing training docs for users

Performing gap analysis and review regression and automation test scenarios

Project Manager in Ross Dress for Less Ltd. (full time employee)

Working tenure: Sep 2014 – Aug 2016

Description: Ross Dress for Less is a Fortune 500 retail giant with high quality department stores and specialty store brands. The Supply Chain model of Ross involves distribution of bargained goods through centralized Distribution Centers.

Experience and value added:

Responsible for defining and tracking Scope, Design, Timeline, High level Project plan and budgets for Ware house control systems in Supply chain related projects

Implemented ticket management system/processes resulting in streamlined operations and increased business satisfaction

Successfully led enhancements in existing legacy systems and KTLO initiatives such as quarterly indexing, tech refreshes

Anchor vendor meetings, business client meetings and business workshops for new requirements and was appreciated for detail in requirements elicitation

Worked on estimation and cost negotiation with vendor and drove funding approvals with senior management.

Preparing training docs and coordinating UATs with business and business operations teams for new implementations/projects

Write acceptance test scenarios, review test plans, test cases and conduct acceptance testing

Perform gap analysis and review regression and automation test scenarios

Appreciated for encouraging and enabling good team practices and positive work environment.

QA Project manager - GSPANN Technologies Ltd.

Client: Macys.com

Working tenure: Jan 2011 – Aug-2014

Description: GSPANN Technologies is well respected global provider of Information Technology services and solutions for eBusiness and web strategy

Experience and value added:

Instrumented a fast paced agile methodology environment and successfully led complex business requirements involving 4-week sprint cycles

Responsible for certifying stories involving Loyalty program development and major enhancements for Bloomingdale – emails promotions, SUPC codes generation, special offers etc.

Worked on issue prioritization and closure with business and development teams.

Preparation and maintenance of as-is documentation for critical components such as pricing rules, categories, business rules etc.

Led client meetings and business workshops for new requirements and was appreciated for detail in requirements elicitation

Prepare iteration dashboards and prioritization of Agile stories to Dev and QA teams in planning meetings

Led Continuous improvement initiatives in agile development by reducing spring cycle from 5 weeks to 3 weeks over the period of 12 months

Experience in Test Driven Development (TDD) methodology with 3 projects and writing feature files in parallel to code development

Write acceptance test scenarios, review test plans, test cases and conduct acceptance testing

Perform gap analysis and review regression and automation test scenarios

Provide guidance and SME expertise to engineers on testing and QA methodologies and processes

Business Analyst - Arvato Financial Services

Client: Google.com

Period: Jan 08 – Nov08

Description: Financial services provider – maintaining AR and AP of Google Ad words and Ad sense, collections

Job Profile:

Managed following responsibilities

Worked with Finance team to understand the requirements from the Financial Reporting tool and was responsible for on-time delivery of month end and quarter end reporting packs to the Finance users

Managed Financial closing assurance activities, month-end and quarter-end cycles, UAT cycle for new projects

Analyzed and checked data through rigorous test cases and by preparing reconciliation statements

Handled complex client queries

Worked with BI team in doing financial scoping for new projects

Took initiatives to clean up/purge historic data, documentation of stories

BI Analyst - Bengal Industries Pvt Ltd., New Delhi, India

Period: Jan03 - Jun-06

Description:

An ISO- 9001 company, manufactures stainless steel corrugated hoses, stainless steel wire braid and hose-assemblies. This company is also the sole trader of Smart Hoses, USA in India.

Job Profile:

Managed following responsibilities:

Worked with different teams like Inventory team, Marketing Team and Finance team to understand business requirements

Created Business Requirement Document and then worked with different vendors for Hardware requirements and customize solutions

Performed a key role in analyzing and mapping solution with requirements

Handled vendor’s queries during the project lifecycle

Worked with BI team in doing financial scoping for new projects

Reporting to: Company MD

Accounts Executive - Rajhans Pressings Pvt. Ltd.

Period: Jun-01 - Dec-02

Description:

An ISO 9001 company, this company is a manufacturer & exporters of sheet metal components & fabricated assemblies for automobiles

Job profile:

Liaise between IT and Finance teams to understand requirements & preparation of annual statements and taxation

Coordinate with IT vendor for development of custom financial ERP package

Responsible for acceptance testing of the package and received recognition for most suggestions made for improvement of package.

Reporting to: Company Director

Extra-curricular

State Level Athletics player in school as well as college

Represented college in inter-college Quizzes and Debate competitions

Work Permit

Permanent Resident (Green card holder)

Contact Details

Ph. No.- 408-***-**** (C)

Academic Profile

Masters in Commerce

Institution: M.D University, India

References

Available on Request

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