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Customer Service Professional Experience

Location:
Altamonte Springs, FL
Posted:
September 21, 2017

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Resume:

Katiti A. Clayton

ac2esa@r.postjobfree.com 904-***-****

SUMMARY OF EXPERIENCE

Extensive customer service experience, coupled with excellent verbal and written communications skills. Strong knowledge and understanding of confidentiality with established productive working relationships with all levels of management. Ability to perform multiple tasks and meet deadlines with little or no supervision.

CORE COMPETENCIES

Self-Motivated Results Driven

Excellent Written and Oral Communication Skills Innovative and Resourceful

Project Management Vendor Management

Event Coordination Client Relations

Professional Experience:

River Region Human Services

Communications and Development Coordinator Jacksonville, FL 2014-Present

Develop marketing messages and visions that will be utilized throughout the community to educate businesses and donors about River Region’s mission.

Identify and research potential funding opportunities and schedule regular meetings with potential donors.

Responsible for the oversight of fundraising to discuss the development of innovative ideas and future event plans.

Develop and maintain relationships with businesses, individuals, foundations and corporations in the community in order to help secure support and funding and to generate increased donations from existing sources.

Assist in developing and creating a strategy for a large sustained base of annual individual donors.

Oversee the organization of special events and fundraisers.

Appointed liaison for the press/media to publicize all fundraising events, agency programs and internal events, which includes Recovery Month and Mental Health Month awareness campaigns.

Ensure that the company’s website and Facebook pages reflect all internal events and fundraising activities.

Attend essential networking events in the Jacksonville community related to fundraising prospects.

Executive Assistance Jacksonville, FL 2003-2014

Provided word processing and administrative support to the Chief Operating Officer (COO) to ensure all projects are completed accurately and timely.

Prepared and maintained all COO staff meeting minutes.

Coordinated, maintained and scheduled appointments and attended meetings in the COO and CEO’s absence. Assisted in preparation of coordinating agency functions for meetings, luncheons and other events.

Technical Skills:

Microsoft Word, Excel, 10-Key touch, People-Track, Outlook, Access, Publisher, PowerPoint and Internet.

Education: 1988 Graduate of Andrew Jackson High School

References provided upon request.



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