Customer Service Sales

TYREE FOSTER

PROFILE

Experience

*+ years in customer service field

3+ years in sales

* **** ********** ** ******************

Experienced with handling cash drawer

Working knowledge of MS Office software

Qualifications

Excellent written and verbal communication skills

Ability to work well with others or individually

Comfortable working with working numbers

Working in fast paced in environments

EDUCATION

West Charlotte Senior High School 2011-2015

High School Diploma - Graduated June 2015

Southeastern Institute

Currently attending to become a certified pharmacist technician.

Leadership and Management Training Certificate WORK

Work History 07/2016-05/2017

Convergys- Navigation Advisor/BBWC Sale advisor

Answered incoming calls from On star subscribers

Provided routes and directions to customers

Assisted with roadside assistance and enrolled subscribers in any program they qualified for

Maintained a broad knowledge of OnStar products and services

Solved problems that are sometimes unstructured and that may require reliance on conceptual thinking

Promoted to Blue Button Welcome calls which basically introduced customers to the company so that they would become comfortable as members.

Sales Associates interact with customers via inbound calls for selling products and services

Resolving billing and technical issues

Processing customer orders and sales

Providing and receiving various information

Selling client products plus handling miscellaneous customer service and general information calls via the phone.

CVS- Cashier/Stock 2015-Present

Signing for incoming and outgoing packages.

Create and organize pricing labels.

Answering incoming phone calls

Make prints and copies of business/personal photos for customers

Provided excellent customer service

Process credit card and check payments

Check in received merchandise from vendors

Process moneygram and money orders sending and receiving out of state

Keep the work area well organized

Restock new incoming store merchandise

2freenites- Customer Service Representative 03/2017-05/2017

Telemarketing call center

Informed customers over the age of 25 about vacation packages

Verifying information to see if customer qualified

Answer inbound calls

Call an average 200-300 customers a day

Managed work flow

Call Center Experts- Customer Service Representative 01/2015-05/2016

Reception center for many different businesses (medical, government, education, etc).

Learning and managing different accounts for different clientele.

Efficiently type accurate messages into accounts that correctly summarizes caller needs.

Walmart- Cashier 2015-2016

Provided excellent customer service

Process credit card and check payments

Count money at the end and beginning of each shift

Keep the work area tidy and clean

Bi-lo- Cashier/Stock 2014-2015

Provided excellent customer service

Process credit card and check payments

Count money at the end and beginning of each shift

Keep the work area tidy and clean

Restock new incoming store merchandise

VOLUNTEERING/COMMUNITY SERVICE

Brighter Day Ministries- Service Member 2010-Present

Set up an area for children to join together (tents, tables, chairs, etc.)

Inform children of religious prayer

Give kids a chance to prove knowledge and win prizes

Supply every child with free food and free school supplies

Contact this candidate