Customer Service Microsoft Office

CURICULUM VITAE

Name : Alexia Binti Ahat

Age : *0 yrs old

I.C No. : 871***-**-****

Marital Status : Married

Nationality : Malaysia

Gender : Female

Hobby : Listening To Music, Watching Television

Address : No 66, Jln Tasik Biru 4, Taman Tasik Biru, 45080 Kuang, Rawang, Selangor Malaysia

Mobile No : 013-*******

Email : ********@*****.***.**

To practice a profession where my knowledge, ability and commitment can be fully applied with an opportunity for eventual career advancement and ultimate goal of becoming an efficient, excellent and capable employee working in organization. Simultaneously, I desire to develop my analytical skill, managerial skill and interpersonal skill in the competitive highly dynamic environment and thus, it will enhance my competency and capability for my career development. Utilizing my strong analytical and communication skills. I firmly believe that I could make a step forward with my skills and experience for your company to have a better working environment. PERSONAL INFO

CAREER OJECTIVE

2006- 2010 : Bachelor of Counselling with honor

(Organizational Counselling)

Universiti Malaysia Sarawak (UNIMAS)

Current GPA (3.67) Current CGPA (2.82)

Course Work : Introduction To Science Cognitive, Cognitive Psychology, Abnormal Psychology, Adolescent Counselling, Psychology Testing I & II, Internship, Social Psychology, Information System Career Counselling, Career Counseling, Basic Statistic, Employment And Industrial Relation Law, Design and Management of Training Programmes, Research Methodology, Management, Crosc Culture Counselling, Human Resource Management,

1) Current (VADS Berhad)

Scope of Job:

Managed Global Partner for connectivity service from presales until post sale. Make sure all of the documentation are accurate and inventory complete. Responsible in billing, solve dispute invoices and chase customer for payment if the invoices aging more than 60 days.

2) Nov 2010 – Nov 2011 (TM Customer Service, Damansara) Scope of Job:

Assist customer due technical problem that related to the streamyx issue and lodge a report based on the issue.

HIGHEST QUALIFICATION

LATEST EMPLOYMENT

3) Sept 2010 – Oct 2010 (Corporate Development Consultant) Scope of Job:

Do the proposal to the company that needed training and also became facilitator during the training program.

4) Jun 2010 – Aug 2010 (Enumerator Census)

Scope of Job:

Do the report for the population of people and housing that have been given by department. Conduct interview and report it to the statistic department. 5) Jan 2010 – May 2010 (Practical Counsellor)

Scope of Job:

Conduct counselling session including individual and group counselling and also conduct motivational programmes such as stress management, teambuilding, communication and sexual harassment. Design and distributed pamphlet that related to the counselling to the staff. Do the cases note of the client and report it to the supervisor for improvement in counselling session. Conduct Motivation Program In Pasukan Gerakan Am 2010 Conduct Counselling Issue Seminar 2009

Facilitator Rakan Muda IPT program 2008

Participate Rakan Muda IPT 2007

Participate Counselling Issue Seminar 2007 & 2008

Facilitator In Walkaton 2007

Facilitator Matriculation Orientation 2007

Attend The Mind Seminar 2006

Treasurer In cultural Club 2004

President Of Scout 2004

ADDITIONAL INFORMATION

AJK of ST MARY Magazine 2004

Facilitator of ST John Ambulance Camping 2004

Attend ST Mary Camping 2003

Attend Librarian Orientation 2001

Attend “Belia Bebas Dari Dadah” 2000

Project/Thesis : Basically my thesis is about work study of people living with HIV/ AIDS. This thesis can be related to the cognitive, behavior and also the felling of people that living with HIV/ AIDS. It also can be related how can a person living with HIV/AIDS adapt they social life with the family, friends and society. Computer Skills : Microsoft Office

Language Spoken Written

Bahasa Malaysia Excellent Excellent

English Excellent Excellent

Fast in learning and adapting to new changes.

Hard working, responsible and able to work independently and within a team

(Team player).

Able to work under pressure

Able to meet working deadline

Able to work independently or as a team

Quick learner, problem solver and able to work under minimum supervision. TOP SKILLS

Language

Strength & Commitment

Willing to travel to gain more experiences and knowledge as well.

Highly versatile and able to multi-task and multi-skill.

Contact this candidate