ANGELA TRIMBOLI

* ********* *****, ****** ********, NJ 08831 • 732-***-**** • ac2efr@r.postjobfree.com

IT PROJECT MANAGER

Results-driven project manager with a history of leading complex technology initiatives for global corporations that require strong organizational and relationship skills, as well as strict attention to details and timelines.

Solid record of contributions to successful development projects that require an understanding of policies and implementation of project management standards and methodologies.

Develops cost-effective methods for delivering applications under tight deadlines and parameters.

Knowledgeable partner to internal stakeholders and customers, providing expertise and direction to ensure delivery on expectations and requirements.

Technical Skills: MS Office, Project & SharePoint MOS

CORE COMPETENCIES

Cloud Computing

Process Improvement

Team Management

Full-Cycle Project Management

Root Cause Analysis

Release Management

Documentation & Reporting

Matrix Management

Requirements Gathering

Agile/Waterfall Methodologies

Relationship Management

Software & Infrastructure

Development Lifecycles

PROFESSIONAL EXPERIENCE

AT&T Services, Inc. (through Paragon Solutions, Inc.) Cranford, NJ 2012 - 2017

Technology Development formerly CLOUD REALIZATION ITO PROJECT MANAGER (2012 - Present)

Lead Project Manager working on global projects within AT&T Integrated Cloud (AIC). Manage multiple concurrent Information Systems projects using SDLC System/Software Development Lifecycle methodologies including Waterfall, AGILE, ITUP, PRISM, CMPM, One ATT CR Tool, Rally/TDP, HP Application Lifecycle Management Quality Center.

Direct concurrent PaaS (Platform as a Service), CaaS (Communications as a Service) and STaaS (Storage as a Service) project implementation within the cloud environment. Drive all stages of initiatives, from gathering client requirements, creating project plans and schedules to budget management, and status reporting. Verify security compliance, platform certification, and functional/technical requirements. Oversee functional/stress/load testing and deployment.

Bridge the gap for management and project-connected teams and participate in daily testing calls. Manage resolution of trouble tickets related to pre-deployment System Testing. Partner with the Release Management team to complete documentation before hand-off to operations.

Successfully managed and completed complex, multi-phased projects concurrently throughout release cycle.

Handled project challenges due to inadequate resources/funding and manages issues, risk, and scope creep.

Partners effectively with Development, System Test, and Release Management teams to triage problems found during pre-deployment, including the need for code changes.

CLOUD REALIZATION CTO RELEASE MANAGER (2011-2012)

Lead role as single point of contact for IT releases developed strategy and created/published detailed deployment plan. Created and updated projects’ release phases in WMIS (internal AT&T system). Consulted with PMs on timelines and progress, and communicated project status and issues to upper management. Led release planning meetings to ensure documentation (including installation and back out plans) were in place. Handled post-testing changes prior to production. Collaborated with vendor (IBM/VMWare) to assess open maintenance and change requests. Maintained requirements documentation with CTO technical leads.

Ensured success of releases on strict schedules with average 6-hour overnight window. Managed conference bridge to ensure that all parties were on or reachable to respond to issues.

Frontier Communications Corp. (through Collaborative Consulting, Inc.) Saddle River, NJ 2010

IT LIAISON MANAGER

Oversaw delivery of support to IT Call Center in troubleshooting system issues for internal clients, with focus on immediate restoration of functionality; determined and prioritized issues following outages. Assisted application managers with documentation for scheduled releases. Extracted and distributed information from SharePoint to clients for development of test cases. Participated in quality assurance processes to ensure proper implementation of requirements. Conducted functional requirements analysis for operations.

Contributed to analysis of Frontier legacy systems and newly acquired (from Verizon) Frontier 13 systems.

Created interface flow documentation of system analysis to identify the best in class applications.

Verizon (through Collaborative Consulting, Inc.) Basking Ridge, NJ 1999 - 2010

PROJECT MANAGER – Verizon Communications (2010)

Contributed to the systems migration effort following sale of assets by Verizon to Frontier Communications coordinated collection of 300+ applications and associated customer data into a single repository. Monitored and documented more than 3K initiatives–identified required work for cutover and continuation of services, and led joint application design (JAD) sessions to assess work requests and ensure that all requirements were identified and addressed. Utilized SharePoint to update and maintain project documentation.

Coordinated a successful dry run and go-live cutover of all retail applications targeted for data migration initiative involved approximately 25 systems and 50 people and included take down, bring up, testing, and turnover.

PROJECT MANAGER/BUSINESS SYSTEMS ANALYST – Verizon Communications (2004 - 2008)

Led teams through all stages of managed access, local, and customer care projects, with focus on requirements gathering, Joint Application Design, Systems Requirement Definition, and Technical Documentation oversaw 40+ concurrent, complex, multi-phased projects. Gathered data, established workflows, and authored detailed design and system requirements documentation. Managed cross-functional virtual team meetings with up to 100 participants, collaborated with analysts, developers, and client to track project milestones, and revised plans as needed to meet changing needs.

Recognized with Verizon Team Award in 2007 for outstanding performance related to project impact and assessment.

Drove resolution of trouble tickets to ensure successful redeployment of enhancements and modifications to the production environment.

SYSTEMS ANALYST – Verizon (Bell Atlantic/GTE merger, 2000) (1999 - 2004)

Coordinated development work and conducted system analysis to support optimal functionality, while serving as subject matter expert on documentation and ensuring traceability for achievement of CMM Level 2 status. Responded to and resolved client inquiries regarding product specification documents and production issues. Participated in test review calls and assisted testing group in creation of criteria for test cases.

CAREER NOTE: Earlier roles with pre-Verizon companies as Systems Analyst (NY Telephone/NYNEX), Executive Assistant (NYNEX), and Service Order Clerk and Secretary (NY Telephone/NYNEX).

PROFESSIONAL CERTIFICATIONS & DEVELOPMENT

PMP Certification (pending)

Agile Bronze Certified – AT&T/Paragon

Microsoft Certified Application Specialist

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