Jessica Cherry
Gastonia, NC *8054
Contact Information
Tel : 803-***-****
E-mail : **********@*****.***
Profile
Objective
I am seeking a position within the Customer Service field where I can utilize the skills and knowledge I have obtained over the last ten serving customers with outstanding service and care.
Skills
Strong foundation in customer service
Interacts well in a culturally diverse environment
Utilizes critical thinking skills, uses problem solving techniques, and decision-making skills to resolve issues
Proficient in technical computer skills software such as: Word, PowerPoint, Excel, Access, and Outlook programs
Communicates effectively, orally, interpersonally, and in writing
Project management skills
Education
1998-2002
Rock Hill High School Rock Hill, SC
Graduated: May 2002
2002-2003
South Carolina State University Orangeburg, SC
Work Experience
The Schaffer Group – Title Machine Operator – Level 4 Nov 2015 – Present
Machine Operator
Assembly Line Packer
-
Murphy’s – Customer Service April 2014 – April 2015
Provided excellent customer service
Key-Holder
Operated and balanced cash register
Handled customer request
Conflict resolution
Winthrop University –Customer Service Aug 2010 to April 2013
Providing excellent customer service,
running and balancing register,
Handle customer request
Problem resolution
Wendy’s – Customer Service May 2010 to Nov 2015
Provided excellent customer service
Handled customer request
Problem solving and conflict resolution
Westminster Towers
Provided excellent customer Service
Handled customer request
Built wonderful relationships with the clients residing at Westminster Towers
Problem Resolution
June 2007 to April 2010
References
Available Upon Request