MacDonald Manika

The Saxony

***** ******** *****

Dallas, TX 75254

Mobile: 214-***-****

Other (Alternate Number): 214-***-****

E-mail: ac2eai@r.postjobfree.com

Objective

To secure employment with an opportunity for career advancement and personal growth, whereby I will apply my experience and skills for mutual benefit.

Experience

09/14/2015 – Current Randstad Professionals – Dallas, TX

Servicer Expense Reimbursement Coordinator – FANNIE MAE (FNMA) - Dallas TX

Review and analyze documentation provided by customer/servicer and validate whether claim/expense reimbursement requests adhere to applicable FNMA requirements.

Independently decide whether or not documentation supplied by customer/servicer meets guidelines or additional information is required.

Document outcome of analysis and communicate any failed test attributes in writing to the customer/servicer.

Review and respond to servicer inquiries, as needed.

Assist Supervisor and/or Manager with special projects, as needed.

Perform all other duties as assigned, i.e. Reports\PIVOT Tables.

10/2014 – 09/13/2015 Whelan Security – Dallas, TX

Security Officer (Ocwen - Coppell TX)

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.

Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

Controls access to client site or facility through the admittance process.

Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.

Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.

Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.

Prepares logs and reports as required.

11/2006 – 02/28/2014 Rels Settlement Services \ DataQuick

Business Analyst:

Run hourly Closing Report on the hour.

Assign workflow to all Escrow Pipelines.

Maintain an Issue Log.

Manage scheduling and Notary assignment Report.

Requesting revised closing Instructions and HUD approval from the Lender.

HUD-1 reconciliation to Wire Trust Account.

HUD Preparation [RV (Reverse Mortgage), CR ]

REO Asset Management:

Managed and obtained property valuations including appraisals and broker opinions to evaluate sales offers.

Managed and obtained repair bids on either damages that have to be fixed before a property can be sold, or for preventative maintenance to avoid further damage or to secure the property.

Managed the hiring and\or worked with any of a number of persons regarding the sale of property including on site managers, real estate or listing agents, contractors, HOA officers, eviction attorneys, and closing and title agents.

Managed and arranged for marketing the property, accept bids, make counter offers and generally negotiate the sale of the property.

Managed reports to keep track of income and expenses of the REO properties and report this information to internal management.

HUD Prep Specialist / Escrow Assistant:

Preparing HUD-1 settlement statements.

Loan packages for shipment.

Reviewing signed loan packages for accuracy.

Preparing supplemental documents for closing (subordinations, affidavits, etc.).

04/10/2006 – 11/2006 First American National Title Lenders Advantage

Disbursement Escalations Coordinator:

Process Payoff Shortage request.

Disbursement Hold – placing a hold on Disbursement pending Funding requirement fulfillment.

Investigating all files on the Stale Dated Disbursement Schedule.

Calling borrowers for the outstanding Borrower Funds.

Requesting Payee information for all Tax Lien Payoffs and\or Tax Certificates.

Process loan disbursements related to Tax installments to taxing authorities for current and delinquent taxes.

Perform Tax research on escalated loans and address all issues/concerns received.

Placing Stop-payment on all Lost, Undelivered and Reported stolen checks.

Compiling and working the Check Outstanding Inbox.

Submitting requests for Wire Transfers for borrower proceeds as per request.

Research funding and\or closing issues.

09/01/2004 – 11/30/2005 Countrywide Home Loans – (SLG)

Funder:

Make initial calls to Title Companies establishing if the Closing Documents have been successfully received and downloaded via Dynamic Docs.

Received and reviewed Settlement Statement for approval prior to Closing.

Reviewed Closing Instructions for any fees being revised,

Upon Revision of Fees, ensure that revised Closing Instructions, TIL & Itemization and all the other

documents depending on the fee adjustment have been resent.

Approved the HUD-1 (Settlement Statement) and faxed approval to Title Company for closing to commence.

Review all executed funding documents upon receipt prior to providing funding authorization.

Provided Funding Authorization

11/16/2003 – 08/30/2004 Countrywide Home Loans – (SLG)

Wire Disbursement Coordinator:

Verified Recipients/Payees in the BP Data Base for registration profile.

Verified CPL, Fidelity Bonds and E & 0 for expiration dates and Guarantor profile.

Verified and Matched the W/I (Wiring Instructions) to the respective CPL, E&O and Fidelity Bonds.

Submitting Wire Request to Treasury.

Ensure loans are funded on time.

Manage incoming checks and wires

Monitoring Wire issues from the treasury prior to the release.

Providing Fed. Refs. for released Wires to Title Companies requiring confirmation.

Requesting Wire back from Title Companies in the event the Loan did not close.

Voiding and Reissuing Wires when a loan has been rescheduled to close.

Providing Funder with any Wire Support issues.

03/10/2003 – 11/15/2003 Countrywide Home Loans

Loan Administration Specialist:

Received calls from Home Owners on varying customer care needs.

Received and processed monthly Mortgage payments.

Rescheduled payments according to prescribed guide lines.

Waived Late Fees on payments according to company policy.

Establishing due dates and delinquent dates for Taxes, Insurances and MIP.

Creating an Escrow Account for customers requiring one.

08/2000 – 03/2003 Gateway Mortgage Dallas (North), TX

Loan Officer \ Processor:

Originating conforming mortgage loans.

Developing strong relationships directly with customers.

Building and fostering strong internal working relationships with underwriters and processors.

Maintaining sales activity reports throughout the sales process.

Processing Mortgage loan files requiring the verification of: Employment and income, Credit Report and title insurance.

Prepare Closing Documents and scheduling closings via Closing Department.

Process Verification of Mortgage, Request Payoffs, requesting status on HOI and Taxes and verify due dates.

Request and process Invoices for Inspections, Appraisals.

Education

High School (Lower Level) – “O” Level (Cambridge Certificate)

1981 – 1984 Anderson School Gweru, ZW

High School (Upper Level) – “A” Level (Cambridge Certificate)

1985 – 1986 Bindura High School Bindura, ZW

Certificate: Business Concepts & Administration

1987 – 1988 Species College Harare, ZW

ND (National Diploma): Business Concepts and Administration.

1989 – 1990 Species College Harare, ZW

HND (Higher National Diploma): Business Concepts in Accounts Office Operations and Administration

1991 – 1992 Harare Polytechnic College Harare, ZW

Associate in Applied Science (Real Estate Investment & Finance) – May 5, 2003.

2000 – 2003 Richland College Dallas, TX

Computer Literacy

Software: Microsoft Office 95-2000,Microsof XP, Netscape 5.0, Lotus Notes,

Internet Explorer 5.5 Microsoft/Access,

Microsoft Exel / Word, Quatro Pro.,

POINT, AS400, EDGE, DASH, FAST, SHAREPOINT, ACCESS, TASKPOINT, SEQUEL, LENEL,

RAMQUEST, LoanSphere (BKFS), DARTS,

Hardware: Compaq Desktop/Presario Systems/IBM/ Dell Precision/HP

Interests

Soccer, Reading.

References

Friend: Ralph Bruce Black 202-***-****

Sister-In-Law: Velile Nkomo-Nkolomi 469-***-****

Manager: Countrywide – Vee Adundo 214-***-****

Supervisor: Whelan – Robert G. Gilmore 972-***-****

Supervisor: Whelan – Brenda Taylor 469-***-**** / 469-***-****

Former Manager: Rels Settlement – Larry Busby 817-***-****

Former Manager: DataQuick Settlement – Leah Sensall 612-***-**** / 952-***-****

Former Supervisor: DataQuick Settlement – Ryan McGinley 612-***-****

Manager: FANNIE MAE – Cheryl D. Flemming 972-***-****

Manager: RANDSTAD Professionals - Liz Vacca 832-***-****

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