Jose Lopez ac2e3o@r.postjobfree.com
Highlighted Skills
Bilingual – Spanish / English
High Volume Call Rep.
Certified Lube Technician
Struts & Brake Changes
Tune Ups & Head Gasket
Water Pumps & Radiators
Preventative Maintenance
Diagnostic Evaluations
Vehicle Inspection
Pallet Jack: Manual/Electric
Fork Lift Trained
POS Register Systems
Till Reconciliation
Internet Search Talent
Effective Communicator
Customer Service Savvy
Strong Work Ethic
Punctual & Dependable
Enthusiastic & Reliable
Motivated Team Leader
Flexible Team Player
Professional Accomplishments
Maintenance Engineer Courtyard Marriott 08/2016 -09/2017
Responsible for daily rounds inspection looking for any repairs or safety issues
Maintained pool including chemicals, cleanliness, and repair
Handled guest concerns, such as clogged toilets, lights, TV and internet service, etc.
Completed all work orders in a timely and courteous manner
Customer Service Representative AppleOne Employment Services 04/2016 – 08/2016
Client Identity Verification: Verify client integrity through multi-level verification process
Took inbound calls for Kentucky Derby betting; promote products to take bets and pay out winnings
Effectively resolve complaints in a tactful way; providing a high level of customer service through our team
Monitor sales targets; control costs and balance accounts; deposit money into and transfer out of client accounts
Auto Mechanic Technician BC Auto and Truck Repair 04/2015 – 09/2015
Inspected/tested vehicles; did preventive maintenance; tune-ups, oil changes, tire rotation, replaced filters
Conducted inspections; repaired engines, mechanical, electrical system; replaced parts and components
Followed operating instructions; troubleshot breakdowns; maintained performed preventive maintenance
Lube Technician Valvoline Express Care 07/2011 – 12/2014
Extensive technical and customer service experience
Advised customers regarding manufacture recommendation
Tested tire pressure and filled air if required; Applied specified lubricates on moving parts
Performed complete oil changes, replaced filter, checked all other fluids and topped off
Documented machinery defects and repair order, and reported to supervisor
Performed credit card and cash transactions for customer purchases on a POS Register System
Provided Bilingual Services to support Spanish Speaking Community
Lube Technician Oil Can Henry 10/2009 – 01/2010
Duties & Responsibilities mirror the above listed accomplishments @ Valvoline Express
Volunteer
Welcome Team Member Hall of Praise Church 03/2013 – 07/2015
Banquet Prep / Child Care