Claudia D. Ligon

**** ********* **.

Monroe, MI. 48162

313-***-****

ac2dqp@r.postjobfree.com

Profile

Dispatcher, Logistic Coordinator, Customer Service Representative

Summary of Qualifications

Dispatch

Customer Service

MS Office/MS Excel

IOS 7/8

Logistic Management Suite, Ryder on Line, Transportation Management

Data Entry

AS400

EMPLOYMENT

Diverse Facility Solutions Detroit.Mi 1/2017-present

Administrative Assistant

Answer and direct phone calls

Organize and schedule appointments

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Update and maintain office policies and procedures

Order office supplies and research new deals and suppliers

Maintain contact lists, Orientation and train new employees, set up interviews

Express Professional/Ryder Logistic, Novi, MI. 08/14-11/14

Logistic Coordinator

Ensure that quality assurance checks are completes and maintain responsible for monitoring deliveries, ensure Customer Satisfaction and maintain Accurate logs for Expedites and all critical orders with local Vendors. Coordinate imports and exports. Review freight rates: air, courier and land. Liaises with Custom brokers for update reporting procedures and valuations. Post bids on bid boards thru LMS award bids and tender them out also shell to carrier.

Servisair, Detroit, MI. 09/06-05-14

Dispatcher

Dispatch flights, Calculate fuel loads, Comply with all FAA, TSA,IATA,ATA,US Customs Airport Authority and Ensure compliance with ATA 103 Fuel Quality Control Specifications, Ensure Customer Hardware and fueling standards as well as Homeland Security rules, Constant Communication with all levels of Management, Maintenance department on equipment repairs make sure adequate level of in service equipment is maintain and meet Customer needs.

Ashley Stewart, Lathrup Village, MI. 07/01-09-03

Sales Representative

Handle customer Credit and Cash sales, Shrink control

Detroit Medical Center, Detroit, MI. 07/98-09/01

Patient Management Clerical Associate

Scheduler

Serve as a Liaison between Patient, Doctors and staff, Printing documents need, Ensure compliance with established procedure and process for client rights, provide accurate and expedite data entry in a variety of environments, including Human Resources, Insurance Referral, Perform office Administrations

Education

Mumford High School Detroit,MI. 09/84-7/88

High School Diploma

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