Software Engineer Development

MICHAEL GERMAINE

North Attleboro, MA 508-***-**** ************@*******.***

https://www.linkedin.com/in/michael-germaine

USER EXPERIENCE EXPERT SENIOR LEVEL IT EXECUTIVE WEB DEVELOPMENT EXPERT

Expert in the design, development and global market introduction of advanced technologies to meet business, financial, competitive and customer demands. Experienced practitioner of Agile and Lean UX methodologies. Combines strong general management qualifications with outstanding performance leading advanced technology organizations.

EXPERIENCE

FIDELITY INVESTMENTS, Boston, MA 1995 - 2017

Head of User Experience Development, 2013 - 2017

Managed the day to day activities of a team of over fifty Front-End developers to deliver the best user experience for Fidelity’s customers through multi-channel platforms.

Designed the hiring process for an average of five developers annually to ensure we were hiring innovative subject matter experts.

Managed 50 direct and indirect reports to provide a clear path for their personal and professional development along with performance management.

Developed Fidelity’s first internal developer training system to teach technologies such as Angular and Unit Testing to the developer community over the course of a fiscal year which reduced training and education costs for the enterprise.

Designed, developed and deployed customer facing applications that consistently ranked in the top 5 of investor sites in Gomez ratings based on customer satisfaction surveys.

Ensured that Fidelity Investments maintained a competitive advantage in interactive technology for its customer facing applications through the implementation of innovative technologies.

Communicated weekly or bi-weekly with internal and external clients to ensure the team was delivering on their stated goals. If goals were not being met we would re-align resources or reassess goals.

Created and provided opportunities to deliver innovation to our digital platforms which included the introduction of an AI chat box for our user community.

Sponsored technology workshops with subject matter experts across Fidelity enterprise to fill education gaps for developers on such topics as Angular JS and Responsive Web Design.

Instantiated best practices in the development organization for process, delivery and accessibility which allowed us achieve a faster and efficient time to market.

Accurately provided scope, sizing, estimation, and scheduling for five enterprise programs across a multi-platform architecture.

Brought the concept of Responsive Web Design to Fidelity software development which offered the opportunity to present our applications on multiple form factors to our customers while reducing costs to develop.

Partnered with Fidelity’s architecture teams to deploy pattern libraries to their digital platforms which offered developers a uniform code base to develop applications.

Provided input to strategic as well as tactical five-year roadmaps based on current technology as well as future technological capabilities to Fidelity’s senior leadership team

Sponsored annual developer conferences from 2013 - 2015 to bring technology industry leaders to Fidelity’s developer community.

Brought industry subject matter experts in emerging technologies such as Ethan Marcotte, Jason Grigsby, Tim Kadlec, Brad Frost, Lukas Ruebbelke, to Fidelity Investments Senior Leadership to evolve Fidelity’s process and platforms.

Awarded Fidelity Investments Excellence In Action Award in 2013 in Innovation for the introduction and implementation of Responsive Web Design to Fidelity.

Published in UX Magazine 2014 - A Walk Down Front-End Development Lane.

Director of Development, 2005 - 2013

Instituted use of personas, enforced use of branding components, a collateral inventory list and common architecture to reduce time to market by over 80%

Managed organization to achieve budget levels as well as adjustments driven by changing business environment.

Aligned the development process, including technical reviews across all Brokerage and FESCO development projects.

Ensured all 50 plus associates utilized a time management system.

Hired on average three associates and developed talent for current and future organizational goals.

Drove reuse of assets, styles and components to create a consistent experience across web sites.

Established new forums for strategic discussions; greater focus on outbound communication to partners.

Worked with partners to establish and promote Lean handoff methods.

Developed enterprise styleguide standards and practices for platform specific components.

Coordinated the modification of enterprise styleguide and design process to facilitate Agile environment.

Recognized by Kathy Murphy, President of Personal Investing for contributions to the development and launch of Fidelity’s Personalized Portfolios program in 2010.

Consultant Software Engineer, 2002 - 2004

Liaison to architecture team to develop and implement overall process and procedures for software development.

Expanded software architecture to use XML to create a 75% reduction in time to market for presentation layer enhancements.

Mentored ten junior developers in XML, Javascript, HTML and other Web technologies.

Architected the integration of software infrastructure into sales demos for ease of maintenance.

Coordinated the relationship with Covington, Kentucky development team for Employer Allocation project.

Principal Software Engineer 1998-2002

Reduced time to market for the creation and maintenance of client specific Maxx product demos by creating demo templates.

Engineered the integration of the Maxx product family into XML gateway implemented by Fidelity architecture.

Acted as technical lead for the Portal user interface development team overseeing the tasks of four developers.

Senior Software Engineer 1997-1998

Developed foundation for efficiently branding and customizing proprietary sites under the Maxx product family.

Lead architect in environmental configuration and process related aspects of Maxx product development, deployment and support.

Web Developer 1995-1997

Designed, developed and deployed Fidelity’s first Financial Institution web products titled Maxxinvest & Maxxbroker.

ALLMERICA FINANCIAL, Worcester, MA

Senior Systems Consultant

REPUBLIC WESTERN INSURANCE, Phoenix, AZ

Programmer Analyst

EDUCATION

Bachelor of Arts, Economics

College of the Holy Cross, Worcester, MA

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