Chien-Liang Liu (Elvin)

Green Card Phone: 415-***-****

Address: **** ********* **. ***.*** San Jose, CA 95123 Email: ac2dop@r.postjobfree.com LinkedIn: LinkedIn Profile Profile

Seasoned Quality Engineer leader with extensive knowledge and experience in enterprise solutions and testing framework development. Hands-on web application and web service automation testing experience. Broad knowledge and technical experience in test engineering methodologies using the iterative Software Development Life Cycle (SDLC) principles of Agile and DevOps. Strong sense of self-motivation and strong analytical skills with excellent problem solving capabilities to interface with project teams for high quality products. Experience in resource managing and leading testing effort for complex cross-functional projects. Summary of Qualifications

Proven record of leading/managing multiple complex cross-functional projects across multiple time zone.

Technical leader in continuous integration environment and deliver regression scripts for continuous deployment.

Creative thinking and great passion in innovative solutions and able to design and implement in house tools.

Hands-on experience with design, development, and implementation of testing procedures for various system.

Experience testing different web service methodologies REST, SOAP, over XML, JSON payloads.

Extensive experience with the agile development process, and implementing test automation using Selenium and TestNG.

Strong communication and collaboration skills to influence and coordinate cross-functional stakeholders to achieve user experience and product excellence.

Leading testing strategy and automation efforts in high traffic web applications using scalable web architectures and distributed systems.

Ability to learn quickly and multi-task effectively with a strong sense of ownership of the work. Experience

Ciber Inc. – Principal Consultant June 2015 - Present Client: Hilton Worldwide Holdings, Inc. Test Lead, Customer & Distribution Renovation

Define and present automation framework and process for unit, system and integration testing.

Designing, writing and maintaining automated test suites for the functional and performance testing of REST APIs.

Manage the development of test and validation procedures, plans and reports.

Configure Ready API application and license manager in AWS server for cloud testing.

Follow DevOps methodology and developed automation scripts in Continue Integration process.

Provide/review and validate test impact statement for each user story and familiar with NoSQL DB like couchbase.

Hands on experience in SoapUI Pro like dataSource, dataSink, Groovy scripts, assertions, event, environment setup.

Build mock services using ServiceV and uploaded to VirtServer to support project and end to end testing.

Deliver web service automation regression suites for deployment testing in Test, Staging, and Production environments.

Migrate regression testing suite in Bamboo and automatically executed for build deployment, result posted in Confluence.

Proficient in SharePoint and able to create and design project page and diagrams per client requests.

Weekly meeting with onsite and offshore team members to resolve technical challenges and issues found.

Manage onsite and offshore resources from day to day tasks and traveled to Memphis for project meetings monthly.

Provided on-boarding training for new resource and mentor new team members with dedicate.

Participate in resource, budget estimate and provided tool recommendation and POC demo for clients. SDLC Partners, Inc. – Quality Assruance Manager August 2010 – May 2015 Client: Highmark Health Quality Assurance Manager, cross-functional projects in different departments

Managed 20-25 resources in multiple cross-functional projects from different departments like, eMarketing, Health Solutions, Customer Desktop, and Pharmacy.

Selected to lead the first project in Highmark using Agile methodology and defined QA process for all agile scrum teams.

Created test strategy, test plan and walkthrough test scenarios with project teams. Also, reviewed test cases with testers

Led overall testing efforts for 13-15 eMarketing web sites, such as HMBCBS, HMBS, MBH, IBC, HM Delaware.

Designed and built in-house tools using Microsoft Excel and Access to resolve issues from clients, such as user repository, Agile test case system (excel integration with RQM, plus reporting across multiple agile teams.) for eMarketing, auto data comparison for Pharmacy, and heat map risk analysis for Customer Desktop.

Weekly meeting to review the automation scripts and regression coverage for web application using selenium, mobile app using DeviceAnywhere and web service using soapui, and maintained scripts when refactoring.

Led multiple releases of successful consumer-facing products with minimal defect found in production.

Participated in interview and responsible for one on one meeting and yearly performance review for each resource. Client: Edifice Information Management Solution Architect, In-house automation comparison tool

Interviewed Edifice subject matter experts from Database, Development and QA team to understand the challenges.

Built an in-house tool which allows subject matter experts to enter testing scenario through excel format as test scripts.

Demonstrated the product tool to client in prove of concept meeting and held weekly meeting for feature enhancements.

Maintained comparison logic for client’s 3 channels: dashboard, Microstrategy and excel report. Client: PNC Bank Test Lead, Centralized Entitlements

Interviewed PNC subject matter experts and its vendors to understand the current design and limitations

Scheduled meetings with PNC QA to understand PNC release cycle and testing environment

Developed the testing strategy and plan for construct data-agnostic tests to support overall quality objectives.

Continuously refine automated testing standards, best practices, coding styles, and other development guidelines Highmark Health – Sr. Quality Engineering Consultant August 2008 – July 2010

Wrote Test Plan & Test scenarios for projects and present in the scenario walkthrough meeting

Created Test cases in Rational Test Manager and perform functional testing on web base application

Tagged test cases with requirements in Rational Test Manager and generate Traceability Matrix to ensure testing coverage.

Identified scenarios for regression testing and created defects in Rational Clear Quest and followed the defect life cycle. Certifications

Smart Bear SoapUI NG Pro certified

IBM Rational Functional Tester Automation certified Technical Skills

Tools: Confluence, Stash, Bamboo, JIRA, MS Project/Visio/Office, Sharepoint, Rational Team Concert (RTC), Rational Requirements Composer (RRC), IBM Rational Test Manager, Rational ClearQuest, Rational Quality Manager

(RQM), Quality Center, IBM Rational Functional Tester (RFT), Selenium 2 – WebDriver, TestNG, Jenkins, SmartBear SoapUI NG Pro, ServiceV, VirtServer, Git, DeviceAnyWhere, Couchbase, mysql, Technologies: Java, C#, VBScript, Groovy, APIs, Web Services, Macro, RDBMS, non-SQL Database. Education

WASHINGTON STATE UNIVERSITY July 2007

Bachelor in Management Information System Pullman, WA WSU President’s Honor Roll Summer 2006 & Fall 2007 International Transfer Academic Award, WSU Spring & Fall 2006 & Spring 2007

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