Jillian Harris
**************@*****.***
www.linkedin.com/in/jillian-harris-
A driven and high quality worker possessing refreshingly positive energy. Refined skills and experience working collaboratively as part of a team or efficiently with own initiative. Thorough, trustworthy, innovative, cheerful and reliable.
PROFESSIONAL EXPERIENCE
Credentialing Analyst, AMN Healthcare
Coppell, TX 2016–Present
x Correspond with Medical Staff and internal partners to obtain information
x Credential healthcare providers to get them employed in hospitals and other health care facilities
x Focus on quality assurance to ensure healthcare providers meet facility requirements
x Process physicians’ applications and maintain records and documentation of verification
Front Office Receptionist, Flower Mound Women’s Health Flower Mound, TX, 2014–2015
x First face patients see upon arriving at the facility ensuring they feel welcome
x Check in and check out patients, verify insurance benefits and schedule patients both over the phone and in person x Collecting payments, copays, deductibles and balances x Provided first class customer service
x Moving briskly and efficiently while multitasking for multiple providers
Patient Access Representative, USMD Holdings
Denton, TX, 2013–2014
x First face patients see upon arriving at the facility ensuring they feel welcome
x Check in and check out patients, verify insurance benefits and schedule patients both over the phone and in person x Collecting payments, copays, deductibles and balances x Provided first class customer service
x Moving briskly and efficiently while multitasking for multiple providers
SKILLS
Avature
EMR
NextGen
Proficient in Microsoft Office (Excel, Word,
Access, PowerPoint)
QuickBooks
Employee Training and Development
Certified in First Aid and CPR
HIGHLIGHTS
President of the Fun Committee. Created a
calendar of fun events and activities for the
entire Credentialing department.
Peer Mentor to several new employees.
Helped to train and advise them in their new
positions
Promoted from Sales Associate to Assistant
Manager through consistent demonstration
of leadership and strong performance
Won “Employee of the Period” four times for
sales and performance
Voted “Most Team Spirit” at annual awards
ceremony
Gifted a personal “Thank You” card and a
Visa gift card by President of the Locum
Tenens Division for outstanding customer
focus
EDUCATION
Texas Woman’s University 2009-2011
English Major/Omega Ro Alpha Honors
Program member
Edward S. Marcus High School class of
2006
First Assistant Manager, Zumiez
Highland Village, TX, 2011–2013
x Provided first class customer service to ensure each customer had a unique individual experience
x Handled bank deposits, created staff schedules and ensured sales quotas were met daily/weekly
x Selected as Employee of the Period on numerous occasions x Provided pertinent product knowledge of
skateboards/longboards, various clothing brands and accessories x Solely responsible for training management and sales team Personal Assistant, Blessed Are The Children
Dallas, TX, 2009–2011
x Assisted the CEO in running three separate businesses and personal schedule/life
x Handled incoming calls, faxes, emails, messages, payments, bank deposits and withdrawals
x Organized and maintain CEO’s filing systems
x Typed procurements and legal state inspection documents OSG Data Processor, Fidelity Investments
Southlake, TX 2007-2009
x Handled incoming telephone calls regarding stocks, bonds, 401ks, and mortgages
x Performed data entry, completed training on various tax levels and maintained general office duties