Ashley Fitts

***** ****** ****, *******, ** *****

Cell: 858-***-**** ac2dn7@r.postjobfree.com

PROFESSIONAL PROFILE

Motivated, hardworking HR professional with 10+ years of leadership and customer service experience

Ability to accomplish multiple tasks in a face paced environment

Enthusiastic, energetic, team-player, who is willing to be flexible in meeting the changing needs of the environment

Creative problem solver whom is driven by efficient results

Proficient in MS Office, HRIS, Data Entry, Excel, Power Point and Publisher

Background in HR Generalist affairs, employee recruitment and retention, staff development, mediation, conflict resolution, benefits, HR records management, HR policies development and legal compliance

SOFTWARE and SYSTEM APPLICATIONS

Red Carpet, Ultipro Core/Recruiting/Onboarding, RightView, Kronos, eVERIFY, Hot Schedules, and various other HRIS system applications.

PROFESSIONAL EXPERIENCE

HR Generalist - Ignite Restaurant Group (October 2016 – August 2017)

Conducts effective investigations involving employee complaints and disputes and prepares documentation of issues

Resolves issues while involving VP of HR and Operations Leaders in achieving resolution of complex employee relations issues

Ensures compliance with local, state, and federal employment laws and regulations

Coaches operations leadership on employee relations to achieve problem resolution without litigation

Provides support for core HR functions for the company. This includes fielding team member and manager questions and third party inquiries, coordinating new hire orientation, providing first-line benefit support, and assisting with the documentation of business processes

Corporate Recruitment, coordinating interviews, posting jobs and supporting any ongoing recruiting efforts

Assists in onboarding and off boarding of employees, including initiating/collection new hire paperwork, background checks, eVerify, coordinating new hire orientation and exit interviews

Preparing and coordinating any functions pertaining to employment, compensation, and employee relations

Maintains compliance with federal and state regulations concerning employment, updates bulletin boards, and disseminates information to team

Assist in FMLA and tracking leave of absences

Helps communicates, interprets, and educates employees on employment policies

Complete Bill Reconciliation on an as needed basis and seek resolution to any issues

Coordinate with outside vendor re: employment verifications and unemployment claims

Document and update internal HR business processes as needed

Maintain employee files (paper and electronic) and ensures that filing is done at the end of each week

Partner with VP, Directors and Management in my assigned region to provide strategic guidance regarding, policy violations, and terminations

HR Representative- Cypress Fairbanks Medical Center (June 2013 - October 2016)

Scheduled Interviews, coordinates and communication with applicants

Arranged background, drug screen and reference check

Inputs new hire information into HRMS, maintain employee Database

Verified and tracked licensure/certifications for critical care staff

Reviewed final hiring paperwork for accuracy and completeness

Maintained all employee personnel files, created and purged records in accordance to company guidelines, weekly file audits

Updating of policies and procedures on the HR SharePoint Site

Maintained a professional attitude with managers and directors and physicians

Assistant to the CHRO, supported Payroll, Employee Health, Recruitment and Sr. Generalist

Managed and planned hospital events ( Hospital Week, Annual Service Awards, Talent Show)

Issued physicians and employee badges

Launched all new hires into Red Carpet onboarding system

New Hire Orientation

Prepare scheduled adhoc reports as needed (HRIS)

Benefits, LOA, FMLA

Facilitate HR transactions associated with the employee lifecycle such as onboarding, promotions, transfers, LOA’s, compensation changes and exiting

Office Manager- Kids Campus (August 2010 - March 2013)

Ensured center followed state licensing requirements and completed necessary paperwork to ensure those guidelines were met and maintained

Answered multi-phone using Cisco phones

Maintained daily open communication between staff and parents

Office Manager- Kidz Kidz Kidz (November 2009 - Aug 2010)

Managed the facility/employees

Data Entry, AP/AR billing, utilizing ProCare, kept our license up to date, brought in customers/families

Gave tours of our facility to incoming customers/families- increased enrollment

Program Leader- Douglas County School District (October 2008 - April 2009)

Planed and lead organized programs and other age appropriate activities

Interacted and related with youth and served as a positive role model

Supervised and participated with groups of youth in a variety of indoor and outdoor activities

Hearing Screening Coordinator- Pediatrix Medical Group, Inc. (April 2008 - December 2008)

Responsible for conducting a hearing screen for newborn babies

Educated parents on the importance of early intervention and the prevention of early hearing loss

Followed all hospital policies and procedures to ensure the patients safety as well as my own

Tutor- Boys and Girls Club of Las Vegas (May 2008 - September 2008)

Responsible for transporting children to and from school

Involved in after school tutoring for school age children

Mentor students and maintain confidentiality as needed

Pre-School Instructor Scripps Exploring Academy

(November 2003 - February 2008 / April 2009 - August 2009)

Worked with a talented team of teachers and assisted in the design and implementation of a developmentally appropriate curriculum

Collaboratively maintained positive relationships with parents, children, co-workers and clients

EDUCATION

University of North Las Vegas – Major: Special Education (Sept 2009 - Dec 2012)

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