Machine Operator Sales

KYLE A. SHAW

**** ***** *** **** *********, WI **212 414-***-****

***********@*****.***

OBJECTIVE/PROFESSIONAL SUMMARY

Dedicated machine operator with several years experience in the warehousing industry seeking a position within the field.

WORK EXPERIENCE

Quad/Graphics, Incorporated, West Allis, WI June 2015 to present

Roll Tender/Machine Operator

Efficiently make ready and set up machines for new jobs within an hour’s time

Change plates on the press

Installing cutter, make measurements for cutter and ensure the cutter is running properly

Web up machines to ready paper for print

Place load tags on merchandise after palletizing

Change blankets

Add ink to machines

Operate forklift to bring industrial sized paper rolls to back of the machines

Detroit Industrial Tool, West Allis, WI October 2014 to February 2015

Sales Representative

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

Identify prospective customers by using business directories, client leads, participation in local organizations and clubs, and attendance at trade shows and conferences.

Recommend products to customers based on their needs and interests and provide them with samples and catalogs.

Produce sales estimates, credit and contract terms, warranties and determine delivery dates.

Ensure customer satisfaction throughout the sales transaction and provide ongoing support.

C & B Computer Factory, Milwaukee, WI July 2006 to September 2014

Customer Service Representative

Confer with customers by telephone and in person to provide information about company products and services.

Create new customer accounts, enter orders, and follow up to confirm billing and delivery.

Professionally address and resolve customers’ issues and complaints with returns, refunds, merchandise exchanges, and billing adjustments.

Complete contract forms, maintain accurate customer information, and issue discontinuance orders via computer system.

SKILLS

Perseverance in problem resolution and customer satisfaction.

Self-motivated, confident, and decisive.

Highly organized and able to meet deadlines.

Consistently surpassed sales quotas.

Co-managed sales office.

EDUCATION

Milwaukee Area Technical College General Education High School Diploma

References available upon request.

Contact this candidate