Mohamed Safwat Dahy

IT Network Administrator at Haidylena for Advanced Medical Industries

Address: * ***** ********* **., **** Sayed Abdullah St., Elomrania Harm, Giza, Egypt.

Tell: 023******* Mobile: +201********* Email: ac2dfo@r.postjobfree.com

Personal Information

Date of Birth

04/11/1982

Place of Birth

Giza - Egypt

Marital status

Married.

Military status

Finished.

Summary

I am a hard working well presented and articulate candidate.

Taking my previous work experience into account, I am confident in saying I have demonstrated capability to undergo a variety of roles.

Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situation's and meet critical deadlines

I have over 10 years for Information Technology experience and pride myself on having a deep understanding of my IT industry needs

To achieve meaningful employment with your successful organization, as an IT Network Administrator, which will allow me to address and solve the technical needs, by applying my experience within the areas of IT services Management and accomplishing deadline driven projects.

I also have experience and skills on working within a complex environment with demonstrated capabilities in organizing and presenting complex qualitative and quantitative solutions for any type of business cycles, with Ability to work and contribute effectively in teams composed of colleagues and client members.

A highly efficient and creative Information Technology professional with extensive hands-on experience in reviewing, developing and implementing a company’s overall IT strategy.

Comfortable working in a fast paced, growth orientated work environment and demonstrating a proven ability in ensuring brand messages, standards and communications are understood and implemented effectively.

Education

Elmadina Higher Institute of Engineering and Technology

Graduation: Bachelor of Information Technology Engineering 2006

Specialist & Skills

-Strong Analytical & Technical skills.

-Ability for Solving Complicated Problems.

-Achieving Projects Successfully within its goals & missions.

-Expertise and Experience in Complicated Environment.

-Ability to work effectively under pressure.

-Core Industry Business Solutions.

- In computer Hardware & Software Maintenance.

-ERP System Solutions & Installation& Manage Administration for Microsoft Dynamics Axapta ( AX2009 - AX2012)

-In Microsoft Office package and MS Project.

-Able to quickly and competently diagnose system faults and to resolve or externally escalate them when required.

-Able to learn on the job and to put that knowledge to use in reducing the time required to solve issues.

- Work with the technical team to ensure the smooth delivery of telecoms/data commas technology and networking infrastructure for the visitor attraction.

-Be familiar with the core science theme of the Centre, programmer of science events in the Centre and basic ICT requirements to support them.

Languages

1-Arabic: Native or bilingual proficiency.

2-English: Very Good command of English language (Certificate of completion of level Eight in English Language at Berlitz center).

Courses & Certifications

Study so far Microsoft Certified Solutions Associate (MCSA) 2012.

1-Installing and Configuring Windows Server 2012.

2-Administering Windows Server 2012.

3-Configuring Advanced Windows Server 2012 Services.

4-Designing and Implementing a Server 2012 Infrastructure.

5-Implementing an Advanced Server Infrastructure.

6-Configuring Windows 8.

7-Managing and Maintaining Windows 8.

Certificate of completion of Microsoft Certified IT Professional (MCITP) in 2010.

1-Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services.

2-Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 AD.

3-Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure, Configuring.

4-Configuring and Troubleshooting Windows 7.

5-Windows Server 2008 Applications Infrastructure, Configuring Deploying Windows Server 2008.

6-Configuring and Troubleshooting Internet Information Services in Windows Server 2008.

7-Configuring and Troubleshooting Windows Server 2008 Terminal Services.

8-Windows Server 2008, Enterprise Administrator.

9-Designing a Windows Server 2008 Network and Applications Infrastructure.

10-Designing a Windows Server 2008 Active Directory Infrastructure and Services.

Certificate of completion of MCSE Security course at Synergy Training Center in 2007.

1-Implement and Supporting Microsoft windows XP Professional.

2-Managing and maintaining a Microsoft Windows Server 2003 Environment.

3-Implementing Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure & Designing Security for Microsoft Networks.

4-Planning and Maintaining Microsoft Windows Server 2003 Network Infrastructure.

5-Managing, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory.

6-Implementing and Administering Security in a Microsoft Windows Server 2003 Network.

7-Implementing Microsoft Internet Security and Acceleration server 2004 & 2006

Certificate of completion of CCNA course at Synergy Training Center in 2007.

Cisco Networking Technologies (Introduction).

Cisco Networking Devices (ICND).

Certificate of completion of Dale Carnegie course at Synergy Training Center in 2007.

The Dale Carnegie Seminar in Effective Communication and Human Relations.

High Performance Team (Team Work). Business Correspondence and Report Writing.

Successful Public Speaking (Presentation Skills). Problem Solving & Decision Making.

Experience

IT Supervisor & Network Administrator

At Elabd Manufacture of Electrical home appliance (ABD Group)

January 2014 – Present (Egypt)

-Develops and implements policies and procedures related to information systems hardware and software acquisition, use, support, security, and backup.

-Overseas operations and processes relating to mission critical systems.

-Coordinates the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures.

-Provide the team with a vision of the project objectives & distribute tasks to team work and follow-up & Motivate and inspire team members.

-Installation and Administration of Server configuring roles – Windows 2008/2012

-Installing and configuring Windows Failover Clustering – Windows 2008/2012

-Microsoft Exchange Administration 2000/2007/2010/2013

-Configuration & Administration of Active Directory, DCHP, DNS Group Policy Management

-Install & Administer Distributed File Systems (DFS), Work Folders & Offline Files

IIS – Web content deployment

-Patch Management – WSUS System Center Configuration Manager and Antivirus management

-VMWare Version 4/5 or Hyper V Administration

-Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.

-The design and implementation of new solutions and improving resilience of the current environment.

-Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.

-Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.

-Securing network system by establishing and enforcing policies, and defining and monitoring access.

-The support and administration of firewall environments in line with security policy.

-Reporting network operational status by gathering, prioritizing information and managing projects.

-Upgrading data network equipment to latest stable firmware releases.

-Configuration of routing and switching equipment.

-Configuration of hosted IP voice services.

-Basic configuration of firewalls.

-remote support of on-site engineers and end users/customers during installation;

-remote troubleshooting and fault finding if issues occur upon initial installation;

-Capacity management and audit of IP addressing and hosted devices within data centers.

-Installing new hardware (servers, printers, computer work stations etc.)

-Setting up user accounts, permissions and passwords

-Overseeing security of all systems, especially the internet

-Liaising with project management team, 3rd line engineers and service desk engineers on a regular basis.

-Speaking with customers via email and phone for initial requirement capture.

-Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)

-Experience with VMWare VSphere/V Center/Hyper V

-Configuring and installing client and server network software for upgrading and maintaining network

-And telecommunication systems.

-Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities.

-Managing assigned projects and program components to deliver services in accordance with established objectives.

-Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

-Any other duties as assigned by management.

-Understanding of how to support these applications protocols when accessed through

VPN and firewall appliances.

-Develop and maintain installation and configuration procedures.

-Create, change, and delete user accounts per request.

-Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.

-Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

-Assist in the provision of 1st and 2nd line technical support via telephone, e-mail and face to face interaction for desktops, laptops, printers and any other ICT equipment.

-Assist in the administration of the Company’s communication systems including mobile phones, internet connection and telephone system.

- Assist in the production and maintenance of documentation relating to the Company’s ICT systems.

IT Network Administrator and Assistant Manager

At Haidylena for Advanced Medical Industries

November 2012 – January 2014 (1year 4Month) in (Egypt)

-Been upgraded and updated environment and Windows Server 2003, which was staffed by factory to Windows Server 2008.

-I made a Design for the new network will be installed by the factory and administrative building instead of the current network

-Renovation of IT infrastructure for the replacement and renewal internal network infrastructure in plant and administrative building.

-Install and configure firewall a Sonic Wall 3500 has been connected to the -network And the integration of 3 Internet lines and load balance through Sonic Wall for more stability and security of the network and information security and critical data for the factory and the product's secrets.

-Building a centralized IT organization serving the two companies plants and offices, with strategic growth plans, and all operational procedures.

-Management and follow-up of the performance of the network daily and with more than 230 computer and more than 10 servers with 2 Cisco Catalyst 3560 Series Core Switch 48 port and 20 Switch 2 Cisco Catalyst 2960 Series Switches 24 port and firewall Sonic Wall NSA 3500.

-Responsible for network administration of using Windows 2008 Server OS, Services (DHCP, DNS, VPN, Active Directory, Exchange server) Surf Control software for web application filtering.

-Overseeing the Extend and installation of network cables to the administrative building and a factory building was linking them by extending (Fiber Cables and UTP).

-Managing the Web, Email and Database Servers and antivirus server and LDAP server and finger print server

-Supervision of a team of 4 specialists for user support activities.

Managing and the Server Room and Network Room.

-Rebuilding networks and upgrade software and Troubleshooting networks.

-Using (Help Desk System - Material Control - Access Control systems - Micros Systems – ERP System Microsoft Great plains and SAP Management system).

-Responsible for network administration of Cisco switches and PIX firewall.

-Troubleshooting e-mail and internet problems and Up Grade Software and hardware.

Reporting to Area IT Manager and Good knowledgeable in wireless internet system.

-Support of either application and data or network and systems security.

-Monitoring of LAN's, Servers, Firewalls and other parts of critical IT infrastructures.

-Installs and tests corporate approved programmed changes to the computer systems.

-Controls under the direction of the Factory Controller, all user IDs, passwords and the most sensitive system utilities.

-Makes sure all user requests will be attended on time.

-Maintains licenses for all software and Ensures safety and security of computer room network.

-To ensure maximum availability of computer systems throughout the Company.

-Responsible for the provision of IT infrastructure services including desktop applications, Local and / or Wide area networks, IT security and telecommunications.

- Creates and administers the web e-mails and C-panels.

-Software and O/S installation-troubleshooting – Backups, outlook backups and archive for the end of users.

- Implements privacy and IT policies and access rights. Ensures appropriate system and application access based on the user’s nature of work.

-Write technical reports that include suggested resolution for identified problem areas and perform operational risk assessment.

-Responsible for implementation and deployment of all new router and switches, failover

solutions between critical sites, troubleshooting of existing routing and switching domain.

-Knowledgeable in application transport and network infrastructure protocols (SSL/TLS,

-DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD) and possessing.

-Analysis the requirements and the consumption.

-Manage the purchasing of all software, hardware and other IT supplies are most suited for use to the infrastructure.

-Manage and Decide IT-related asset purchases on a company.

-Manage software licenses on a company.

-Ensure highest level of Applying SLA

-Manage IT inventory Network & Infrastructure

-Decide additions, deletions and major modifications to the infrastructure Consistent with the requirements of the company.

-Oversees network security and the administration of the company's LAN - Wan” Core, Edges, Routers, Access points, modems, firewalls” and Long Distance Wi-Fi Network Links.

IT Network and System Engineer

At Suleiman bin Saleh Almohelib and his son’s Holding company for Trading and Contracting

September 2011 – November 2012 (1year 3 Month) in (Saudi Arabia)

-Setting and aligning Information Technology objectives with the group strategic for the different type of businesses including Trading, Production and Client Services with consolidated reporting.

-Renovation of IT infrastructure for the group and providing a consolidated IT services in a centralized Data & Network Center at the Head Office and provide remote data connectivity between sites. Improving Hardware and communication availability to 95% with continues monitoring.

-Setting policies & procedures for IT services, equipment’s, security, communication and purchasing for 300 it end users distributed among 5 sites.

-Building the Group Data Center to consolidate all IT services into one location and managed from the Head Office Using Microsoft Windows 2008 Active Directory Services, TMG, and HP servers and Cisco Networking Equipment’s.

-Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

-Install and Configuration Microsoft System Dynamic AX (Axapta 2009) Server and Client and Powers to control user on the system to the roll which is determined by the chief financial officer.

-Installation and Configuration of microwave networks Towers and link them to the manufacturer of the block and ready Kherasanat and contracting company of the group.

-Installation and Configuration of 4 lines, Internet ADSL and work load balance by Mikrotik inside the Al Bustan Hotel's group.

-Extended the Al Bustan Hotel's infrastructure through implementing virtualization technology to the Al Bustan Hotel's infrastructure through servers with high availability.

-Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

-Develop backup strategy and perform system backups and recovery

-Provide for system backups and maintenance of staff workstations on a regular basis,

using hardware and software solutions.

-Managing email, anti-spam and virus protection.

-Responsible for UNI Network using Windows 2003 & 2008 & 2012 Servers OS, Services (DHCP, DNS, VPN, Active Directory, ISA Server 2004 & 2006, and TMG) Surf Control software for web application filtering.

-Focus on network components within a company's LAN/WAN infrastructure ensuring integrity.

-

IT Network Administrator and Senior Technical Support

At United Brokerage Corporation UBC

October 2006 – Sebtember 2011 (5 years) in (Egypt)

-During the initial structure of the company, I was solely responsible for the installation of the IT, LAN, and WAN infrastructure related to the business. Consequently, part of my job is to ensure compliance to the Stock Market policies and regulations related to my scope of work; for example, ensure compliance to Article 49 & 50 related to the E-Trade.

-Ensure the stability, integrity, and efficient operation of the information systems that support core organizational functions. Achieve by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

-Define risks, obstacles for ongoing operations and define reactions.

-Develop and maintain proper documentation and recovery / contingency plans to assure business continuity.

-Managing & following-up all IT related activities.

-Responsible on All Branches (Cairo – Tanta – Alexandria – Damietta – Damanhur- Mansoura) IT Infrastructure planning, Designing, Implementing and Testing.

-Responsible on All Branches IT Infrastructure Operation and monitoring including Servers such as (DC, DNS, DHCP, ISA, and Kaspersky Admin kit and Symantec server).

-Maintenance of Network facilities (driver and setting of PCs, Printers, Preparing network cables, Installing (Switches and Routers).

-Monitoring the connection to Branches, CASE, MCDR and Internet.

-Network monitoring Egyptian Stock Exchange.

-Network monitoring and reservation system on Egypt clearing stocks Central stock-keeping.

-Responsible for Network design and security (assigning IP addresses of the LAN).

-I make the annual Closing of the end of 2006 until the end of 2011 and that on Server Database and maintain customer data and equity balances saved them through the buying and selling movements that took place during the year.

-I made a processing center up to disaster in one of the branches of the company in order to maintain the security of data and banks balances and maintain the accounting system with the follow-up daily to make sure the data and send reports to servers located within the center. Responsible on Servers activity and performance.

-Administration of E-trade web application.

-To maintain professional level of communication with customers in customer sites E-Trade and helping to solve the problems of clients during the trading session as soon as and Follow-up during the period of the instantaneous trading of securities and to resolve all the problems fixed

-Answering questions from customers and prospective customers about the features and capabilities of our widgets.

-Responsible for voice recording system.

-Installation and monitoring cameras branches and the main center.

-Responsible on Monitor and Support the clients workstations with IT Team.

-Responsible on the Backup Strategy for critical data.

-Follow-up reserve balances customer shares per month

- Studying business requirements for new applications deployment and operations automation.

-Working with business departments for applications tuning, new features & reporting need Infrastructure design for new branches and the new Head office.

- Evaluating technologies needed and vendor selection with budget estimation.

-Daily network and operating systems operations for both the Head office and the Branches by supervising a team of specialists.

-Working with Networking & Communication Devices (CISCO Routers, L2 & L3 Switches, Hubs, RAS, PIX firewall)

- Implementation of anti-virus solution for the whole corporate with automatic updates.

-Designing Managing Ring Network between Main Site and 6 Branches Site.

-Managing the IT Infrastructure, Technical Support Team and Inventory

-Managing the Web, Email and Database Servers.

-Responsible on Cisco Switches Astaro Firewall and their configurations as hardware infrastructure for both Main site and branches site.

-Manage & maintain LAN Install & maintain windows /Supervising the 6 branch inside the company and to solve all their problems.

ROLE-SPECIFIC COMPETENCIES.

-Assists in the planning and implementation of additions, deletions and major modifications to the supporting Regional infrastructure.

-Implements network security at the regional level as established by corporate Security Director

-Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.

-Oversees the administration of the company's WAN.

-Manages and develops upgrades to the company's telephone system at the regional level.

-Oversees all telephone changes, including routing for seating assignments.

-Works with project teams to help implement Internal Systems.

-Builds and maintains vendor relationships and manages the purchase of hardware and software products.

-Manages the purchasing of all software, hardware and other IT supplies at the regional level.

-Ensures that company assets are maintained responsibly.

-Challenges others to develop as leaders while serving as a role model and mentor.

-Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.

-Remains on the forefront of emerging industry practices.

-Suggests areas for improvement in internal processes along with possible solutions.

-Leads internal teams/task forces

-Approves team members' time and expense reports in a conscientious and timely manner.

-Reviews the status reports of team members and addresses issues as appropriate.

-Complies with and helps to enforce standard Extensity policies and procedures.

-I was responsible for the Website by adding your company's sales orders and purchase their own according to the standards of the Egyptian Stock Exchange and you are responsible for the technical support for more than 1500 thousands of customers use the Website.

-Cisco Unified Communication Manager configuration and infrastructure a plus

-Windows Server 2003 & 2008 & 2012; Exchange and SQL experience.

-Additional certifications required by management

-Knowledge of VoIP implementation and support

-Maintain network security through proper configuration of VPN and Firewalls.

-Analyze equipment performance records in order to determine the need for repair or replacement.

-Maintain logs related to network functions, as well as maintenance and repair records.

-Research new technology, and implement it or recommend its implementation.

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