Dennis L. Begany

*** ***** **** # ** *****, MA 01720 617-***-**** ac2d9g@r.postjobfree.com

Objective

To obtain an IT security position that draws on my 18 years of experience in computer network administration, VOIP technology systems, and IT support related fields

Technical Skills

Operating Systems

Windows Server 2008R2, 2012R2, Windows 7, Windows 8.1, and Windows 10 clients

Remote Desktop Administration

Auto-task remote desktop

Continuum RMM platform (ITSupport247 application)

Cloud Based Services

Server virtualization

Microsoft Office Online

VMware

VSphere client

VOIP Technology Systems

IP phone systems administration

Content Management & Database Systems

Caché Systems Administration

CAMS Enterprise

Mambo CMS

Elcom CMS

File Maker Pro

Network Administration

Active Directory (OU, GPO, accounts, permissions, policies and security)

Microsoft Exchange end user management

Symantec Endpoint Protection and Encryption

Symantec Backup Exec 2015

Configure and manage wireless networks

Network switching and routing management

Computer imaging

Create, deploy and manage virtual machines and networks

Deploy server patching and upgrades

Fire Wall management

VPN

Front-End Web Development

HTML, CSS

Technical Employment History

Desktop & Network Administrator Assistant Engineer Apogee IT Services Boston, MA

January 2011 – Present

Lead Desktop Administrator for Windows desktop and mobile devices

Network Administrator – Windows Active Directory

Microsoft Exchange Management

Sonic Wall administration

VMware Management – Design, deploy and manage virtual machines

Symantec Back-Up Exec and Endpoint Encryption 2016 management

Lead IT Project Manager for campus infrastructure and change management supervision

Lead Assistive Technology Consultant Institute for Human Centered Design Boston, MA

August 2005 – December 2010

Network and web administration

Systems Engineer for office computer network including data back-ups, upgrades and maintenance

Principle troubleshooter for desktop administration of Windows/Apple networks and Nortel phone systems

Hardware and software upgrades

Website Administrator and Project Assistant for three crucial web-based projects: NEADA National Network website, KOHA library system and the Institute for Human Centered Design main website and sub-domains

Oversaw office operations

HelpDesk Support Various Companies Bergen County, NJ

August 2000 – August 2002

Provided helpdesk support services on a temporary basis for a variety of companies, including ProStar Marketing LLC, Motivational Marketing, Inc. and others.

Education

Certifications; MCP, CompTIA, Network + ce & Security + ce

B.A., Community Planning (with Minor in Legal Education), University of Massachusetts, Boston, MA, 2009

Received Dean’s Award for Academic Achievement

Certificate, Network Engineering Specialist, Business Training Institute, Rochelle Park, NJ, 2000

Other Certificates/Coursework

Exercise Science, Bergen Community College, Paramus, NJ

Liberal Arts, Sussex County Community College, Sussex, NJ

Volunteer Leadership Experience

Chair Student Resource Center University of Massachusetts Boston, MA

May 2005 – September 2005

Student support, retention and recruitment

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