Shannon L. Williams **** First Ave Rockmart, GA **153
*******************@*****.***
SUMMARY
Current Transition Specialist, Money Follows the Person with the Area Agency on Aging at the Northwest Georgia Regional Commission. Versatile, reliable and efficient with 15+ years management experience in high-paced work environments with the ability to establish and maintain effective working relationships. Diversified skills include: client relations, human resources, project management and administrative support. Proven skills in: marketing, promotions and client satisfaction. Excellent phone and digital communication skills.
PROFESSIONAL EXPERIENCE
Transition Specialist
February 2016-present
Money Follows the Person (MFP)
NW GA Regional Commission, Area Agency on Aging
Collect, edit, and process MFP client demographic and financial data required by Department of Community Health, Division of Aging Services, and the NW Georgia Area Agency on Aging, reconcile MFP client purchases against approved client budgets, Prepare paperwork for MFP client budget and service reauthorization, clarify which transition services will be provided and funded through MFP and which services are the responsibility of the waiver service provider and which are the responsibility of the participant/family/circle-of-support.
Organization Specialist
August 2015-February 2016
NW GA Regional Commission
Assist finance department with filing, data entry and organizational needs
Front Office Manager
August 2011- July 2015
R.L. Jennings & Associates, PC
Client services, accounts payable/receivable, bank deposit prep, assist with promotional activities, organize presentations and brochures, prepare and collate tax returns, data entry, Human Resources duties, manage front office staff
Co-Manager
February 2011- August 2011
Ann Taylor Factory Outlet
Customer service, merchandising, reaching daily and monthly sales goals, cash drawer audits, banking procedures, hire and train associates, team building, manage a team of 15
Administrative Assistant
August 2009- December 2010
Sexual Assault Center of Northwest Georgia, Rome, GA
Legal intake, data entry, filing, victim advocacy, outreach, fundraising
Student worker, Human Resources
October 2007 to May 2009
Georgia Highlands College, Rome, GA
Copy, file, fax, transfer calls, data entry
EDUCATION
Northcentral University, date of graduation November, 2017
Scottsdale, AZ
MBA, Management
Ashford University, May 2013
Clinton, IA
BA, Psychology
Georgia Highlands College, May 2009
Rome, GA
AAS, Human Services
Rockmart High School, May 1995
Rockmart, GA
College Prep Diploma
REFERENCES
-Shaina Linginfelter, Wellness Coordinator, Northwest Georgia Regional Commission
1 Jackson Hill Dr.
Rome, GA 30161
-Joey Cumbie, Director of Finance, Northwest Georgia Regional Commission
1 Jackson Hill Dr.
Rome, GA 30161
-Kelley Wood, In-Charge Accountant, R.L. Jennings & Associates, PC
506 E. 3rd St.
Rome, GA 30161