Office Administrative Assistant

Lois Sabia

** **** *** ** ***: 203-***-****

Wallingford, CT 06492 ****.*****@*****.***

Education

Associate’s Degree in Education from Norwalk Community College, Norwalk, CT Skills

Works well as part of a team or individually in office environments:

. Diverse background in office work, technology, and human relations.

. Flexible with hours and comfortable amid varying workloads and deadlines.

. Proficient with QuickBooks, Word, Excel, Access, Allscripts, Internet, and email. Professional Experience

Utopia East Haven, CT

Office Coordinator

Coordinated with the nurses of 16 facilities to provide assisted living services to over 300 patients. Responsibilities included personnel accountability and records (weekly census), financial records (billing), semiannual audits, adjusting patient care levels, and managing the effort to deliver Medicare supplements and medical equipment to patients. Masonicare Wallingford, CT

Resident Affairs Specialist

Served the best interests of over 400 resident patients and advocated for their needs, rights, and entitlements while working in the Resident Accounts Division. Responsibilities included working with patients (residents) and their families and coordinating with conservators and external organizations (Social Security Administration and Veterans Association). Position required diligence, confidentiality, and a comprehensive knowledge of regulations to establish agreements on behalf of residents for processing their mail and managing their personal funds. Successfully passed numerous state and federal audits without error. Bowden & Associates Wallingford, CT

Office Manager

Performed and supervised all administrative actions in the office of an independent insurance agent. Developed a more efficient office workflow and coordinated with insurance providers, medical facilities, and prospective clients (patients). Ensured the long-term well being of hundreds of senior citizens through the preparation, coaching, and processing of their applications for life insurance, healthcare, and long-term care. New England Dive Center Wallingford, CT

Administrative Assistant

Maintained the financial accounts (payable and receivable) and performed all bank transactions of a medium-sized business. Applied QuickBooks to improve efficiency, organization, financial accounting and assist with tax preparation. Assisted customers with orders and coordinated with sales representatives to maintain an optimized inventory of diving equipment.

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