NICOLE JONES
*** **** ***** ***** ****** Apt. A
Tarboro, North Carolina 27886
**********@*****.***
Skills Summary
Proficient in Microsoft Word, Excel, Spreadsheet, and PowerPoint. Excellent verbal, written, and computer skills. Career Readiness certified.
Education
High School Graduate Northern Nash High School 2005
Experience
Cummins (June 2013-April 2017) Online Technician putting critical parts for diesel engines together on an assembly line. Operated equipment to keep up with material in warehouse.
Centurylink (7/11-5/13) Inbound Saves & Retention Specialist educating customers on their importance to the company. At times offering them special incentives to retain them as satisfied customers.
Centurylink (1/09-7/11) Small Business Collections. Responsible for placing outgoing calls to business clients in reference to past due accounts. Used to get payments made in a timely matter.
QVC (8/08-12/08) Warehouse worker reading receiving slips and unloading pallet. Boxed product requested and sent it down conveyor belt. This was a seasonal position.
West Corporation (5/05-5/08) Customer service representative for high-ranking telecommunications outsourcing center. Resolved complaints and answered billing questions.
Kaba Ilco (7/02-5/-05) Machine operator for key-imprinting company. Responsible for calibrating keys, packaging them for shipping, and loading them onto dock. Responsible for tracking shipments on company database. This was a job through apprenticeship program at the school.
Additional Information
Great planning and organizing skills. Dedicated worker. Quick learner. I am also able to work in a fast-paced environment by myself or with a team of individuals.