Sales Manager
Resume:
Villa Rica, GA *****
********@*****.***
Timothy J. Hill, Jr.
Experience 10/14-present Zones, Inc. Atlanta, GA
Regional Director of Advanced Solutions Group
Guided product management and marketing teams on industry trends to stay relevant as a value add partner for Zones’ customers.
Responsible for the creation, design and operations of the advanced solutions group for the startup South East Region.
Drove strategy around products and key partners.
Developed and grew pre and post sales engineering teams from 2 individuals to 16 individuals including managers and team leads.
Helped to form strategy around Zones’ factory approach to professional services sales and implementation.
Helped manage and educated sales team understand internal strategies and market trends.
Product Manager Zones Discovery Services
Developed business plan and ran a new P&L for the division worth several millions of dollars.
Responsible for the creation and execution of a new division for IT Asset Management (ITAM) which became profitable in less than 6 months and achieved sales goals within the first year.
Developed first monthly recurring revenue model for the company by working with tax, accounting, accounts payable, marketing, training and legal for all aspects of the division.
Drag and account farming from the ITAM recurring customers attested for several millions of dollars’ worth of additional equipment and software spend.
1/13-10/14 Cbeyond Atlanta, GA
Director of Professional Services
Responsible for the creation, design and operations of the professional services division of Cbeyond.
Drove the organization to achieve several million dollars in professional services projects in 6 months.
Implemented professional services automation tools to track key performance indicators including employee utilization, project status and project margins.
Created project management organization and drove over 65% direct margin on professional service projects.
Formed professional services engineering team for professional services project delivery. Engineering team skill set includes but is not limited to SQL, Exchange, SharePoint, LAN, WAN, virtualization and cloud migration technologies.
Key participant in the managed service practice area creation which made the MSP mentor’s top 500 MSP list at number 16 internationally.
Helped guide product management and cloud engineering on trends in the cloud industry for further product lifecycle development.
Assisted with the development of the go to market strategy for attracting MSP partners.
7/03-1/13 All Covered/Konica Minolta Atlanta, GA
National Manager of Strategic Solutions
Designed and implemented national professional services practice including creation of solution architect’s business technology plans which accounted for 70% of annual project sales across the company.
Led company to highest project sales in company history. Manager of Strategic Solutions – South Region
Managed team of solution architects that were responsible for selling, architecting, project managing and helping implement several engagements for clients across many verticals.
Lead region to highest project sales in company history.
Lead region to highest project satisfaction in company history averaging 95% satisfaction rates.
Solution Architect – South Region
Consulted on and managed several large engagements for various industries across the southeastern United States.
Consulted and designed Electronic Healthcare Record (EHR) system implementations for large physician practices.
Designed and managed several projects for high availability architecture using various appliances and software packages including VMware ESX.
Designed and implemented several instances of SAN technologies from various vendors such as EMC, IBM, NetApp, Dell and HP.
Designed and implemented large government contractor environment which including multiple SAN replication and geo-clustering technologies.
Designed and implemented VoIP packages and infrastructure to support call centers for a large international organization.
Project manager on multiple projects utilizing such tools as Microsoft Project and the project plans were created around the Microsoft Solutions Framework processes.
Implemented various security appliances such as Cisco ASA, Checkpoint, Sonicwall, and Watchguard for successful packet inspection and Intrusion detection.
Performed numerous network assessments in order to analyze various issues including security, WAN connectivity, LAN connectivity, Antivirus solutions, disaster recovery, Microsoft business continuity, AD implementation, and DNS structure.
Designed LAN, WAN and directory services architecture for large physicians’ network in which the company saw a 25% decrease in WAN utilization and an acceptable end user experience. 1/02-2/03 Digital System Technology Atlanta, GA
Data Systems Architect
Contracted to the Center for Disease Control as a data systems architect to consult on and design a robust, scalable, secure, and maintainable infrastructure capable of the extremely high data rates required by broadcast video without failure or over-subscription. 11/00-12/01 Arthur Andersen Atlanta, GA
Senior Consultant
Senior consultant for a large plastics exchange, in which the entire network had to be relocated from a hosted co-location environment in Germany to a data center in Atlanta. The project consisted of management around several aspects of the team including developers, client team members, functional testers of the application, and core infrastructure team members.
Lead consultant in a wide area networking assessment for a commodities exchange, in which the main focus was on security concerns.
Project lead in functional and stress testing for a large newsprint exchange, using tools such as Mercury Interactive’s LoadRunner and Winrunner. Previous experience available upon request
Education 5/95 University of New Orleans New Orleans, LA
B.S. Mathematics
Technical Skills
Professional Services Automation
CRM
Project Management
Private Cloud Architecture
Public Cloud Architecture
Software as a Service (SaaS)
High Availability/Business Continuity
Mobility
Virtualization
Messaging
Cisco Systems Routers, Switches and Firewalls
Windows Server
Active Directory/DNS
Microsoft Desktop OS
Microsoft Exchange
Citrix
Remote Desktop Services
References Available upon request.
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