MICHAEL PAINTER

**** ***** ** ** ********* Washington 98056 360-***-**** ac2d11@r.postjobfree.com https://www.linkedin.com/in/michael-painter-2873b431/

SR. NETWORK ENGINEER

Summary of Qualifications

Network Infrastructure Design Team Leadership IP Networking IT Project Management

Strategic and inspiring technology and team leader conceptualizes solutions and directs networking and datacenter projects in mission-critical, high-growth environments. Cisco expert supports high-performing, high-morale solutions teams delivering efficient, high-availability network services to millions of happy customers throughout the world. Collaborative, articulate and friendly diplomat fosters relationships with vendors, cross-functional project teams and colleagues at all organizational levels.

Routing and Switching Root Cause Analysis Customer Service Global Data Center Operations

Partnership Development Network Engineering Vendor Management Resourceful Problem Solving

Incident Management Nexus 9000, 7000 and 5000 Series Cisco ACI Process Improvement

PROFESSIONAL EXPERIENCE

Expedia, Inc., Bellevue, Washington

Sr. Network Engineer and Team Lead, Network Operations and Data Center (5/2014 – Present) Promoted from Network Engineer II, Build Team (8/2012 – 5/2014)

Served as the face of the operations team to business and incident management teams; communicated incident status during executive calls, designed solutions and led engineering teams to deploy solutions for global travel company. Conducted root cause analysis to diagnose repeated and unresolved issues. Led deployments of Application Centric Infrastructure (ACI) as lead engineer. Managed large-change bridges in conjunction with application, network and management teams and vendors. Provided application developers and server engineers with support for new functionality and capacity management. Prepared change request play-by-play scripts and represented changes in change board meetings. Traveled to India to train a new build team on network architecture.

Recognized with multiple awards, including the Diehard and Horizon Awards, for reasons including leadership during incident responses and orchestrating the company’s first ACI deployment

Built reputation as a high-caliber network engineer and leader; known as a resilient business partner, strong listener and calm professional while working in high-demand environments and delivering consistently first-rate results

Data Center Redesign Project: Contributed to the design and implementation of a data center. Assessed design of existing data center network and worked across business units to evaluate pain points, recognize inefficiencies and engineer design solutions. Evaluated and tested Cisco and World Wide Technology solution options. Configured, deployed and turned up data center; used Cisco Nexus 7000, 6000 and 5000 series network devices with FabricPath and ethernet topologies.

Data Center Layer 2 Remediation Project: Headed efforts to remediate the layer 2 (L2) environment and implement production safeguards after several major global outages. Conducted technical research, installed Root Guard and BPDU Guard and adjusted spanning tree priorities and traffic storm control intervals. Tracked project deliverables and timelines and conveyed status to management team.

High-visibility, high-priority project came in on schedule and quickly fixed a multi-million dollar outage

MICHAEL PAINTER

Expedia, Inc., Sr. Network Engineer and Team Lead (continued)

Squid Proxy Server Implementation Project: Implemented proxy server instances for multiple lines of business and designed plan to redirect traffic to proxy for monitoring while not impacting customers. Used web cache communications protocol (WCCP) and access lists to redirect traffic to proxy servers. Coordinated work between Linux server, Windows and enterprise security services teams.

Denali Advanced Integration, Redmond, Washington

Network Engineer (3/2011 – 8/2012)

Completed projects to deploy wireless controllers and upgrade networks for clients Microsoft and Swedish Hospital. Configured software, installed gear and resolved issues. Imported location maps into wireless control systems (WCS) and populated maps with access points (APs).

Swedish Issaquah Hospital Project: Communicated with vendors and sub-contractors to deploy 475 Cisco 3500 series access points, 30 Cisco 4510s and 3750 series switches in a new hospital. Resolved connectivity issues and created code templates to accelerate switch configurations. Created as-built drawings in Visio to document network connections. Utilized Nexus gear, including 5000 and 7000 series, and managed wireless access points.

Received accolades and a full-time job offer after successful project implementation and deployment

Microsoft Project: Deployed 100 Nexus 5000 series switches and configured 75 Nexus 2248s to drive network efficiency. Provided connectivity troubleshooting.

Swedish Edmonds Hospital Project: Headed strategic planning and design for system-wide network upgrade while maintaining a high-available wireless network. Created IP scheme for campus with a 10-floor tower and 10 clinics; used class B address ranges and configured 200 wireless access points. Collaborated with senior project managers and contractors to coordinate wiring installations. Designed physical typology with Microsoft Visio; generated gear configurations and upgraded code on network devices. Installed new gear, tested core connectivity, resolved operations issues and migrated connections to new network.

Recognized for work ethic, diligence and technical expertise in leading the on-time, on-budget project amid major project team changes

M.P. Construction, Inc., Mount Vernon, Washington

Owner (5/2004 – 11/2008)

Managed project teams of up to 20 to build custom homes, add additions and pour foundations. Developed project timelines and budgets in collaboration with clients.

EDUCATION – ADVANCED TRAINING

Western Governors University, Salt Lake City, Utah – In Process

Bachelor of Applied Science, Information Technology with Security emphasis

Whatcom Community College, Bellingham, Washington

Associate of Applied Science, Computer Information Systems

Cisco – Application Centric Infrastructure (ACI) and Networking Academy Program

CERTIFICATION

Cisco Certified Network Associate (CCNA), Cisco Certified Network Associate Wireless (CCNA Wireless), Cisco Certified Network Associate Data Center 50% (CCNA-DC), HP AIS Network Infrastructure Certification (expired), CompTIA A+ Certification.

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