Medical Assistant / Phlebotomist

Vilena Alexander

C 561-***-**** *********@*****.***

Professional Summary

Attentive and detail oriented Medical Assistant with over 17 years’ experience, which includes over 9 years of exceptional phlebotomy skills working at a busy laboratory with patients ranging from pediatrics to geriatrics. Highly flexible and analytical with a keen eye for knowledge, able to strategize and prioritize effectively to accomplish multiple task, stay calm under pressure with a true passion for helping others.

Professional Experience

Patient Service Technician Laboratory Corporation of America October 2007 – January 2017

Input, update patient information in database, collect, receive payments, schedule follow up blood test, customer service, keep clean and healthy work environment

Venipuncture, infant heel sticks, specimen processing, wellness, biometric screening

Perform hair, urine, alcohol saliva drug screening, DNA, Fingerprints

Inventory, maintenance of laboratory supplies, maintain logs for refrigerators, processing rooms and all restrooms, maintain, pack and store Sharps and Biohazard for collection

Medical Assistant All Medical Personnel September 2006 – October 2007

Greet patients, obtain medical history, EKG, vital signs, return patient calls

Perform blood test, process specimens

Medical Assistant Cardiology Associates of the Palm Beaches October 2004 – September 2006

Greet, obtain patient information, medical history, vitals, prepare patients for exams

Input patient medical history, vital signs, notes, instructions, update medications in computer

EKG, Holter monitor install and removal, prepare patient and assist with Stress test

Maintain and clean exam rooms, keep inventory of medications and supplies

Lab work, administer injections, call patients with results, refill prescription, return patient calls

Medical Assistant Trail Medical Center April 1999 – October 2004

Answer phones, scheduled appointments, verified insurance

Greet, obtain patient information, medical history, vital signs, EKG

Prepare patients for exams, assist physician when needed, wound care, administer injections

Perform blood test, call patient with results, refill prescription, return patient calls

Maintain and clean exam rooms, keep inventory of medication and supplies

Maintain, pack and store Sharps and Biohazard containers

Education

Bachelor Business Administration July 2014 to Present Strayer University

Health Service Administration

Certificate March 2003 Summit Institute

Basic X-Ray Machine

Certificate December 1998 Educational Services for Health Occupations

Administrative-Clinical Medical Assistant

Certificate 1998 North Technical Education Center

Medical Terminology / Billing & Coding

Certificate December 1989 College of the Palm Beaches

Certified Nursing Assistant / Patient Care Assistant

Skills

BLS/CPR Certified

EMR Knowledge

Exceptional Phlebotomist

Empathetic with exemplary interpersonal abilities

Strong verbal, written, communication proficiency

Team player, able to delegate task, make sound decisions quickly while maintaining focus

Knowledge of Microsoft, Word, diligent to learn

Achievements

National Society of Collegiate Scholars

Society for Collegiate Leadership and Achievement

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