Customer Service Manufacturing
Resume:
Lan Ngo
********@*******.***
OBJECTIVE
To obtain a position in the manufacturing field where I can contribute my acquired skills, hard work, dedication, and work experience toward increasing productivity and enhancing the company's success.
SUMMARY
•Extensive experience in team-oriented working environments.
•Strengths include: attention to detail, multi-tasking, and excellent customer service and communication skills.
• Ability to learn while performing and apply learned applications immediately.
• Willing to attend workshops, classes, seminars, and take on special projects with enthusiasm.
• Administrative skills include proficiency in Microsoft Word, Excel, Office, Windows, and Outlook.
• Proficiency in several other company specific ERP systems data processing/calendaring software.
• Able to prioritize and reach objectives- working independently and as a member of a team.
• Reliable, Responsible, time efficient and competitive.
•Able to handle small, delicate components under microscopes in the clean-room environment.
WORK EXPERIENCE
Space Systems/Loral,LLC
2007 – Present
Inventory Analysis, management and control
•Knowledge of shop order routings and shop floor operations.
•Extensive experience providing manufacturing and production support.
•Batch coordinator- Batching released shop orders, ability to multi-task and prioritize work efficiently in order to better support production and manufacturing.
•Knowledge of Lean Six Sigma Principles and Philosophies and applying them in a working production environment.
•Material handling/Flight Stores Receiving Inspection experience includes:
•Shipping, receiving, order picking/kitting/auditing, cycle counting/inventory
•Incoming flight hardware quality assurance and conformance.
•Knowledge and experience with flight hardware handling, Contamination control and ESD awareness.
•Certified to inspect High Reliability and Mechanical Parts/Components and qualify incoming Flight hardware/materials in conformance with company procedures and requirements.
Jabil Circuit INC
2005-2007
Job Summary
•Analyze current inventory levels as well as transactions related to the movement or transfer of materials both within the site as well as to external sources.
•Monitor all material transactions for assigned area(s).
•Responsible for identifying, resolving, and finding the root cause of discrepancies and other related inventory errors.
•Responsible for eliminating any manufacturing downtime associated with assigned area (where applicable).
•Compile and analyze data related to inventory adjustments
•Identify negative indicators and performs root cause analysis to determine source of issue(s)
•Perform regular component cycle counts as required.
•Perform inventory transactions and reporting on customer systems when required.
•Interface with all departmental supervisors, support functions, engineering, and program management.
Education
Attended San Jose City College for GED.
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