Test Cases Manager

ANURADHA GAARA

Email: ac2cuk@r.postjobfree.com

Phone: 412-***-****(Cell)

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Professional Summary:

Over 5 years of experience in QA Analysis, Test Plans preparation, Test Cases design and testing of various Web based and Client-Server applications.

3+ years of Health Care systems.

3+ years’ experience working with agile methodologies and PEGA.

4+ years experience with BPO – Quality – Medical Transcription.

3+ years Manager –BPO

Excellent analytical and communication skills with strong sense of organization and effective time management and have the ability to work in a team as well as independently.

Tested applications developed in Web Programming, Java, SQL, ASP.Net.

Participated in complete Software Testing Life Cycle (STLC) including Test Planning, Writing Test Cases, Execution of Test Cases, Bug Tracking and QA Reporting.

Expertise in Defect Reporting & Defect Tracking using tools HP Quality Center, Bug aware, Clear Quest and Bug Tracker.

Created, maintained, and executed Manual test scripts (test cases) for Black box Testing, Functional Testing, Integration Testing, GUI Testing, Data Validation Testing, System Testing and Regression Testing.

Performed data analysis and database testing by writing and executing SQL Queries on different databases such as MS-Access and Oracle.

Experience in interfacing with Business Analysts, Development team and End-users.

Interaction with offshore development team.

Attended daily sprint meetings and sprint planning.

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Technical Skills

Operating Systems

Win 2000/XP/vista/7, Linux, Unix

Familiar Languages

SQL,PL/SQL HTML, Java, Linux Shell Scripting

Databases Used

Oracle 10/11G

GUI

Visual Basic,.NET

Testing Tools

HP Quality Center 9.2/10.00, HP QTP 10.00/11.00, Load Runner, Test Director,IBM Rational ClearQuest, Selenium 2.4

Familiar Tools

Microsoft office Suite, Visio, TOAD, Correspondence Tracking Systems(CTS)

Methodologies

Product Life Cycle (PLC), Agile, Waterfall

Business Process Skills

Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Quantitative Analysis

EDUCATION

Bachelor in Sciences – Osmania University, India

Post Graduate Diploma International Trade - Symbiosis, Pune, India

Post Graduate Diploma in Computer Applications, Indotronix, India

Attended Quality Analyst and Business Analyst program - H2ksystems.

Work Experience:

Highmark Inc. 07/2015 – Till Date

Environment: SOAPUI, JAVA, RQM, TQM, RTC, CLEAR QUEST, SELENIUM.

Senior Quality Analyst

Highmark is in the process of upgrading existing Pharmacy, Medical and Behavioral Health fulfillment systems, worked on testing the conversion of these systems.

Performed Functional testing, Regression testing and Smoke testing of the new PEGA application systems

Web Applications testing using Agile Methodology

Created Test Strategy, Test Plan and Test case in RQM.

Used Rational Team Concert (RTC) for task management.

Performed Web services testing using SOAP UI.

Test data interaction using TQM.

Reported defects using Clear Quest, verified and closed defects once they are resolved.

Attended elaboration meetings, Sprint planning, daily status meetings, Sprint review, bi-weekly retrospective meetings etc.

Go-live floor support for the users on the new application.

Helped scrum managers to identify and plan the needed testing effort by calculating the sizing needed for the given release.

Interacted with developers, QA coordinators and managers

Provided Daily and weekly status reports to the Project Manager

Business Knowledge Expert-Health care Insurance – BCBS and Claims

PNC Financial 04/2015 – 07/2015

Environment: HP ALM, ORACE, SQL, Ultra Edit, Java, MS Excel.

Quality Analyst

Enterprise wide server management monitors system backup processes and regular testing of data restoration, review of application security updates, review of system capacity and available resources, review system logs for warnings and errors, and review system security and threat prevention.

Created Test Case Specifications for Failure Point Analysis Document.

Created Test Scenarios Specifications document.

Reported defects using Quality Center, verified and closed defects once they are resolved.

Involved in Functional testing, Regression testing and smoke testing.

Executed Test cases using TOAD, Oracle, SQL and Java front end applications.

Executed Shell scripts and Linux shell scripts to test the error logging and email generation.

Interacted with LAN Administrators and DBA for better understanding of server maintenance process.

WellCare 08/2014 – 01/2015

Environment: ALM(QC), ORACE, SQL, Ultra Edit, Java, Team Foundation Server, CA workload Center, MS Office Suite

Quality Analyst

WellCare- CTS-Correspondence Tracking System maintains information of all our members that have been enrolled in WellCare Health Care System. The WellCare Claim application that creates file extracts to print vendors of member information for printing and mailing these marketing materials. This system also has functionality to track and reconcile fulfillment of marketing materials.

Domain Knowledge-Health care Insurance – AEP and Claims

Performed Smoke testing for Correspondence Tracking Systems (CTS).

Performed Functional and Regression testing of extraction process and monitoring, Prep process, Prep clean up, Staging, Error engine, Extracts and Reports.

Performed data analysis to identify and create test data.

Extensively used SQL in TOAD for backend testing.

Performed Regression Testing for Annual Enrollment Plan application changes.

Designed test case outline, gathered the test data and prepared test cases.

Added Requirements developed and executed Test cases, logged Defects in HP ALM (11.0 Version).

Participated in QA team meetings & walkthroughs for QA testing review.

Mentoring the new Resources for AEP Project in the Process of Testing.

Highmark Inc. 08/2013- 07/2014

Environment: JAVA, .NET, RQM, TQM, RTC, CLEAR QUEST

Quality Analyst

ICIS-Regional Account Group Set-up is responsible for creating and maintaining corporate files for client and group demographic, benefit, and rate information.

Performed Functional and Integration testing for ICIS and ICISWEB.

Performed smoke, Functional and regression testing of GEMUS.

Web based reports testing – OSCAR.

Regularly followed up with coders to discuss discrepancies identified during testing.

Log and track defects in Clear Quest and QC. And QTP

Support and implement activities that increase customer satisfaction.

Collaborate quickly and effectually with multiple departments to complete work items in a timely manner.

Nehemiah Williams Solutions Inc 03/2011 - 03/2013

Environment: ORACLE, TOAD, MS Office Suite, and Windows

Quality Assurance. (PART-TIME)

Extensively used SQL for back end testing.

Creating functional and performance test cases.

Proof reading the training documents and functional documents related to tools.

Training consultant for Quality Assurance.

Handled the tasks of screening and selecting consultants for suitable positions.

Maintaining the database of consultant and clients

Full-time Parent and Attended QA and BA online- H2ksystem 2006 to 2011

Phoenix Ltd (Hyderabad, India) 08/2003 - 03/2006

Manager BPO

Develop procedures for prioritizing client resources fulfillment and allocation.

Develop the detail project plan, estimates and track the project.

Develop resource pool for future client’s projects.

Responsible for developing strategic input into client programs.

Establish and maintain relationships with third parties/vendors

SynoSoft Infotech LTD (Hyderabad, India) 7/1999 – 7/2003

Lead proof reader.

Responsible for designing instructive course for Medical Transcription training.

Responsible for designing instructive course for training for BPO training.

Lead Proof reader for medical transcribing

Transcribing the medical data files.

Responsible for screening candidate to ensure their qualification meet open position.

Identify and manage the resource for BPO

Point of contact for clients for all Medical transcription division.

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