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Customer Service Dental Assistant

Location:
West Palm Beach, FL
Salary:
negotiable
Posted:
September 18, 2017

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Resume:

SARA M. GARNER

Professional • Multi-tasker • Team Player

EDUCATION AND CREDENTIALS

Heartsaver CPR and AED Certification

Expanded Function Dental Assistant, Dental Assisting Academy of the Palm Beaches- August 2013

MAT Elementary Education Coursework, College of Charleston- December 2011

B.A., Broadcast Journalism and Mass Communications, University of South Carolina, Columbia, SC – August 2003

High School Diploma, J.L. Mann Academy, Greenville, SC – May 1998

COMPUTER SKILLS AND TECHNOLOGY EXPERIENCE

Microsoft Word, Excel, PowerPoint, and Publisher, Word Processing and Email Applications, Smartboard/Smart Software, Final Cut Pro, Misys, Creation and Use of Notebook Presentations, Dentrix/Dexis, EMR Systems, Social Media Programs, Oracle

JOB EXPERIENCE

TECHNICAL SERVICES REPRESENTATIVE, ZIMMER BIOMET, Palm Beach Gardens, FL 2016-Present

Daily duties include educating dental professionals and team members on product usage and specifications, assisting customers and field representatives with placing orders, delivering superior customer service and communicating with other departments, delivering information and documents as part of a cohesive team,faxing and emailing documents to dental professionals and team members & website assistance.

TUTOR, TUTOR DOCTOR OF THE PALM BEACHES, Palm Beach Gardens, FL 2014-Present

Concierge tutor position consisting of working with children from elementary through high school age in their homes on all subjects, as well as memory enrichment and learning exercises. In addition provides reports after each session on the national database and for individual caregivers detailing progress and skills covered .

EXPANDED FUNCTIONS DENTAL ASSISTANT, PGA SMILES, Palm Beach Gardens, FL 2014-2015

Duties included taking detailed clinical notes, setting up for and assisting on dental procedures (composites, crown preparations, impressions, seatings, invisialign, occlusal guards and more), sterilization, lab, restocking, delivering instructions to patients and working as an intergral part of the dental team.

CLINICIAN, LINDA MOOD-BELL LEARNING SYSTEMS, West Palm Beach, FL 2014

Intensive summer reading intervention program. Duties included incorporating Linda Mood-Bell’s proprietary science based (Seeing Stars and Visualizing and Verbalizing) programs with students of varying ages during daily sessions, taking detailed notes on progress of each student, and implementing changes as needed when programs are updated to include progress of each individual student.

EYE TECHNICIAN, FOR EYES OPTICAL, West Palm Beach, FL 2013

Duties included diagnostic pre-tests, authorizations and claims on insurance, bookkeeping, scheduling and recalls, and running the front desk.

SENIOR CREATIVE DIRECTOR, XING DIRECT MEDIA, Lake Worth, FL 2012

Assistant to the owner, in charge of designing and implementing corporate website (including rewording it to be more user friendly, making it more visually appealing and working to increase daily traffic and SEO), conducting training seminars with new clients on how to edit landing pages and use direct marketing techniques, graphic design on client landing pages, various human resource functions (such as bookkeeping and internal data input), and streamlining daily operations.

CLINICAL TECHNICIAN, COLUMBIA EYE CLINIC, Columbia, SC 2007-2008

Duties include taking patient histories, refractions, applanation tonometry in various mediums, patient exams in a variety of formats, conducting Humphrey Visual Field and GDX tests, assisting the physicians with scribing and patient consultation and care, and assisting on office surgeries.



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