Project Manager Information Technology
Resume:
Hugh Allen
*.****.*****@*****.***
PROFESSIONAL SUMMARY
Experienced Technical Project Manager with a proven ability to build and lead cross-functional teams spanning numerous organizations and geographic locations. Encourage innovation and initiative in team members to enable efficient problem solving and completion of project deliverables. Capable of incorporating IT and project management frameworks, such as ITIL and Agile, into the organizational framework.
● Infrastructure
● Encryption
● Communication
● Information Assurance
● Implementation
● Client Relations
● Information Systems
● Leadership
● Mentor
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY 2011- Present
Senior Technical Project Manager 2016-present
● Senior Technical Project Manager of a network infrastructure organization of 144 employees who engineer, install, operate, maintain and defend reliable and scalable information systems via satellite, fiber optic, and radio frequency transmission systems
● Supervise three Project Managers and five Supervisors; manage 98 employees with Secret and Top Secret Security clearances
● Oversee the resolution of system outages, change management, and network troubleshooting. Interact with the client to ensure that the project's deliverables and stakeholder expectations are achieved
● Implement the upgrade of two large network infrastructure nodes and 10 medium network infrastructure nodes through the virtualization of the LAN Manager, Call Manager, and firewall
● Develop training objectives and strategies, incorporating the Agile methodology, to enable rapid deployment of 12 network infrastructure nodes, two vehicle maintenance teams, one electronic maintenance team and one food service team within 96 hours
● Managed the use and maintenance of encryption hardware, managed cryptographic keys
● Provide network infrastructure and monitoring to numerous air and ground forces at geographically dispersed locations and simultaneously manage results from a central location Operations Manager/Project Manager 2015-2016
● Operations Manager/ Project Manager for a network infrastructure organization with 481 employees in cross-functional teams to engineer, install, operate, maintain and defend reliable and scalable information systems
● Directly supervised one Junior Project Manager, one Subject Matter Expert, seven Technical Supervisors and four Technicians
● Planned the End of Lifecycle upgrades for 30 network extension nodes; coordinated 3rd party contractor agreements and supervised work outputs
● Managed the execution of over 20 small to medium sized project deployments throughout all phases of the project lifecycle throughout the United States, Europe, and South America
● Planned and executed two large scale projects, integrating over 20 network extension nodes from four companies geographically dispersed across the United States; Ensured 24 hour network monitoring and incident response throughout the duration of the project
● Controlled the synchronization and execution of network planning, technician training, network operations and system modernization
● Prepared and published all project documentation, including the project charter, statements of work, cost benefit analysis, and service level agreements Hugh Allen
Technical Project Manager 2014-2015
● Technical Project Manager for a Reconnaissance and Surveillance organization
● Supervised five Technical Supervisors and five Technicians
● Subject Matter Expert (SME) in all matters relating to communication support, including electromagnetic spectrum management, data and voice communication, networks, communication security (COMSEC) and combat radio networking
● Built a staff comprised of SMEs capable of performing complex tasks in challenging environments
● Implemented controls for information assurance and computer network defense; provided technical support to the client including knowledge management and network system maintenance; SharePoint Administrator
● Managed the equipment lifecycle program; ensured new equipment compliance with security policies; Completed lifecycle upgrade of more than 50 computers
● Trained outside organizations and offered consulting to the parent company on tactical satellite and long haul radio frequency communication systems Project Manager 2011-2014
● Directly managed the training, professional development and combat effectiveness of nine Supervisors and 13 reconnaissance professionals
● Maintained $10 million worth of equipment, including maintenance and tactical employment of said equipment
● Integrated communications plan to ensure continuous voice and data transmission utilizing diversified satellite and radio frequency systems across long distances and mountainous terrain
● Conducted planning, implementation and evaluation of training designed to develop leadership, cohesion, tactical and technical proficiency
● Planned and conducted joint operations with foreign military and federal agencies; Led project meetings involving local leaders, law enforcement, and government stakeholders resulting in shared efforts toward a common goal
EDUCATION
University of Nevada, Las Vegas May 2011
Bachelor of Arts, Political Science
CERTIFICATIONS AND TRAINING
PMP (in progress)
Secret Security Clearance (Active)
Project Management Professional Training
Network Plus
Security Plus
Microsoft Project
Signal Captains Career Course (Advanced Network Planning and Deployment) US Army Ranger School (Advanced Leadership)
HONORS AND AWARDS
Bronze Star
Army Achievement Medal
Military Outstanding Volunteer Service Medal
Basic Officer Leadership Course Commandant's List (top 10% of class) 2
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