Kevin Horn
** *********** *** ~ Long Beach, NY **561 ~ 516-***-**** ~ ***********@*****.***
Dynamic Human Resources Specialist with extensive training in, and hands-on experience with, all aspects of the HR responsibility scope: employee benefits, recruitment, morale and productivity, turnover reduction and increasing organizational performance. Superior communication skills, effective influencing abilities and the capacity to interact with senior management and C-Level executives.
.EXPERIENCE
Human Resources Business Partner/Generalist
JPMorgan Chase (CIB HRBP & Solutions Team Member) New York, New York 4/2012 – 5/2016
• Prioritize and drive innovative strategic initiatives that address specific business requirements such as: driving communication and accountability related to the people agenda, employee engagement, rewards & recognition, change management, productivity improvements, diversity planning, performance & talent management, workforce planning and organizational design.
• Act as champion of HR process improvement. Analyze processes, data and trends to make recommendations and plan for continuous improvement and suggest solutions to address issues. Ensure appropriate controls are in place and managed effectively for critical HR processes.
• Assist CIB HRBP in processing HR transaction, including hierarchy changes, cost center transfers, job changes, pay changes, non working notice, leave of absence voluntary and involuntary termination, as well as conduct exit interview.
• Provide day to day support to HRBP (Tech & OPS) by answering employees' inquiries or redirecting to appropriate groups, resolve employee issues relates to HR policies, paycheck, expense policy, time keeping, tuition assistance, etc.
• Partner with Training Teams to develop proper training plans for teams and evaluate the effectiveness of training programs and courses. Build, design, and administer training programs.
• Run weekly reports for the tracking of IB Global Leavers as well as various Compliance reports and additional ad hoc reports.
• Review the RIF requests, create and process RIF letters, run IRA reports to assess potential adverse impact of a potential RIF Plan, process RIF terminations in the RIF Tool, assist LOB, HRBP and ER regarding various next steps.
Recruiting Specialist
JPMorgan Chase (Treasury and Securities Services) New York, New York 7/2011 – 4/2012
• Responsible for all offer proposals intended for submission to, and review by, the Chief Administrative Officer of the Treasury & Securities Services (TSS) line of business for JPMorgan.
• Collect, review & collate proposals and supporting documents from approximately 25 recruitment leads, supporting business that include Client Services, Implementations, Operations and Technology
• Sole responsibility for multi-region coordination, including the Western Hemisphere (WHEM), APAC, and EMEA locations
• Directly present each offer to the Global Head of Recruitment for TSS on a weekly basis; weekly number of offers ranges from 20 – 40 (globally)
• Full-cycle recruiter supporting multiple lines of business within WHEM for TSS: Client Services, Implementations, Operations and Risk & Finance
• Source relevant, experienced talent – both internal and external - through methods such as direct application, internet research, networking, referrals & direct head-hunting
• Perform initial interviews (typically via phone) of wide candidate pools before qualifying targeted short lists to senior recruitment leads
• Served on two-person team responsible for a Client Service business relocation from New York to Tampa with a required two month turn-around (Nov ’11 – Jan ’12)
• Project had 40+ roles relocated out of NY, ranging from the analyst level to vice president
• Helped to coordinate the internal transfer logistics for multiple internal candidates who selected relocation
• Helped to source 70+ additional candidates for consideration by the local Tampa team – including multiple profiles from diverse, military & affirmative action talent pools
• Administered a recruitment fair that had each of the 70+ candidates interview with all relevant managers within a 5 day period
• Performed various ad-hoc reports, recruitment projects and candidate & offer trackers for both the WHEM Regional Team Lead and the Global Head of Recruitment of TSS using MS Word, Excel and PowerPoint.
Human Resource Technician/Specialist
Navy Recruiting District New York, Garden City, New York 10/2009 – 1/2011
• Served as main point of contact for 200+ service members for the purpose of resolving employee issues including pay/entitlements, benefits, dependency data, and Personnel Service Record maintenance.
• Responsible for providing enlisted and civilian personnel with information counseling related to Navy occupations, opportunities for general education and job training, requirements for promotion and rights and benefits.
• Performed clerical and administrative duties involving Service Members receipt to command, transfer to new permanent duty station, separation and retirement ensuring all service records and pay/entitlements comply with policy outlined in the Milpersman, Bupers and other Navy regulatory manuals.
• Administered monthly, quarterly, and annual training updating military and civilian personnel on policy and procedure changes as directed by Mil-Pers Headquarters in Millington, TN.
• Acted as point of contact as part of a two person team for approximately 200 employees to do initial investigation and work to resolve an employee or employees personnel issues such as Discrimination, harassment, grievances and any other work related employee concerns or complaints.
• Responsible for coordinating, directing and administering training and support for military personnel for the transition from paper service records to an electronic service record Processing Support Specialist (contract)
JPMorgan Chase, Garden City, New York 4/2009 – 10/2009
• Assisted a team of 10-12 mortgage processors by performing various administrative and clerical duties during mortgage refinance boom to allow processors increase workload and the opportunity to service more customers.
• Maintained and updated multiple tracking lists in Microsoft Excel for Team Leader in order to assist and coordinate the Team Leaders weekly and monthly meetings.
• Prepared, collated & shipped all commitment letters to customers; tracked returns of commitments for all of the mortgage processors I supported
Personnel Specialist
United States Navy, Virginia Beach, Virginia 2006 – 2009
• Performed clerical and administrative duties involving Service Members receipt to command, transfer to new permanent duty station, separation and retirement ensuring all service records and pay/entitlements comply with policy outlined in the Milpersman, Bupers and other Navy regulatory manuals.
• Provided enlisted service members with information and counseling related to Navy occupations, opportunities for general education and job training, requirements for promotion and rights and benefits.
• Acted as main point of contact for 1000+ service members for the purpose of resolving employee issues such as pay/entitlements, benefits, dependency data and personnel service record maintenance.
• Performed counseling and interview personnel regarding their performance evaluations and work to resolve issues or concerns in the evaluation as well as make recommendation for future assignments and a possible training and development plan.
• Administered advancements exams, order advancement exams and process examination returns. EDUCATION & TRAINING
NEW YORK INSTITUTE OF TECHNOLOGY, Westbury, New York Master of Science, Human Resources and Labor Relations, GPA 3.82 12/2011 Bachelor of Arts, Interdisciplinary Studies, 2009
concentrations in Business, Labor Relations & Behavioral Science; GPA 3.79 Computer Skills: MS Office Suite (Word, PowerPoint, Excel, Outlook) ~ NSIPS-PeopleSoft (HRIS) MILITARY & SELECTED AWARDS
~ Personnel Specialist (E-3), U.S. Navy (Honorable Discharge, 2009) ~ Global War on Terrorism Service Medal ~ National Defense Service Medal ~ PSD NAS Oceana Customer Service Representative of the Month, 4/2007 ~ Letter of Commendation for Blue Jacket of the Quarter, Second Quarter(award given to the top ranked Junior Sailor on the NAS Oceana Base) REFERENCES
Excellent references furnished upon request.