Sharon Wright

Glenwood Springs, CO

970-***-**** ac2cqq@r.postjobfree.com

OPERATIONS LEADER

Corporate Social Responsibility Professional Development Management

Accomplished Operations Leader and Corporate Social Responsibility Advocate with proven experience in delivering positive change through community outreach, team leadership, partnership development and policy development. Champion for change management and continuous process improvement through the development and implementation of strategies, initiatives and programs that support operational goals. Passion for people and performance management with expertise in supporting the professional growth of diverse workforces through support, coaching and training. Polished presenter and communicator with strengths in building partnerships with diverse individuals from all levels of an organization.

Areas of Excellence

Corporate Social Responsibility • Partnership Development/Management • Client Relations/Engagement • Strategic Planning

Team Training & Professional Development • Human & Social Rights Advocacy • Team Leadership • Policy Development

Client Development • Operations Management • Strategic Vision & Project Planning • Relationship Building

Communication, Negotiation & Presentations Skills • Change Management • Process Improvement • Fiscal Responsibility

Education

Southern New Hampshire University, Master of Business Administration, Corporate Social Responsibility (Dec 2017)

Colorado Mountain College, Bachelor of Science, Business Administration

Professional Development

Colorado Cosmetology License

Member – National Leadership Society

Professional Experience

NARCISSUS HAIR SALON, Glenwood Springs, CO 1997 to Present

Business Manager, & Owner Aveda Concept Salon

Hold direct accountability for overseeing the daily operations and driving the growth of the salon through marketing, external partnerships, new product ventures, analyzing sales, hiring, training and managing staff and delivering enhanced client experiences. Provide mentoring, coaching and training to staff to enhance their level of dedication, education and personal growth. Devise and implement strategies for improving overall sales, service and profitability. Develop, manage and enforce company policies, procedures and protocol, including contracts, treatment protocol, record keeping and regulatory standards. Develop and manage Facebook/social media marketing strategies.

Introduced marketing strategies and plans for driving $550K in annual sales; provide full fiscal oversight, working with CPA and Bookkeeper to manage all accounting and financial tasks.

Built and manage a staff of 15; serve as an advocate for personal and professional development for all staff, providing ongoing development programs to enhance their skill set.

Recognized for providing professional and life skills for underserved population, onboarding and training individuals to support them in achieving personal and professional growth.

Developed and continue to review/maintain training manuals and employee handbooks.

Established strong partnerships with local non-profits, providing services for the underserved communities.

Selected to serve as guest speaker at local school and community outreach events.

WRIGHT PROPERTIES LLC, Glenwood Springs, CO 1997 to Present

Property Manager

Managed 2 corporate rental properties and a commercial property, handling all property management functions, including tenant/guest relations, negotiating contracts/agreements and coordinating property maintenance activities. Conducted market research to determine comparable rental prices and contractual terms. Managed a high volume of rehabilitation projects, working closely with construction teams to ensure the completion of all projects.

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