Human Resource Resources

Kyla D Holmes

**** ****** **, ******, ***** *****

214-***-**** ● ****.**********@*****.***

Human Resources Manager/Generalist

Summary of Qualifications

United States Air Force Veteran, highly skilled and meticulous Human Resource Manager/Generalist with a superb record of customer/client satisfaction. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Proven ability to establish rapport with clients and exceed goals

Core Competencies

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Monitoring

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Reading Comprehension

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Speaking

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Writing

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Management of Personnel Resources

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Time Management

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Judgment and Decision Making

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Management of Financial Resources

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Active Listening

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Instructing

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Systems Analysis

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Critical Thinking

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Systems Evaluation

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Learning Strategies

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Complex Problem Solving

Education

Bachelor of Arts, Human Resource Management, Ashford University, San Diego - March 2017

High School, Hebron High School, Carrollton - June 2010

Professional Experience

Human Resource Manager, United States Air Force, North Charleston

October 2013 - December 2016

Analyze employment-related data and prepare required reports.

Confer with management to develop or implement personnel policies or procedures.

Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.

Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

Teller, Prosperity Bank, Frisco

December 2012 - September 2013

Processed standard teller transactions for customers including servicing client accounts, accepting payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies

Processed 25+ customer transactions per hour with extreme attention to detail

Respond to customer account inquiries totaling 130+ weekly accounts

Educated customers on online service offerings and mobile apps. Helped account holders access technology to enhance banking convenience via multiple self-service

Count, verify, and post armored car deposits.

Warehouse Clerk, Chrysler, Carrollton

April 2011 - July 2012

Received and processed incoming shipments, picking and filling orders from stock

Organized and retrieved stock in the warehouse

Pack customer purchases in bags or cartons.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Tools & Technology

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Volunteer Work

• Led Paint your Heart out; provided house face lift for low income families; enhanced quality of living and built community ties.

• Volunteered MLK Parade representing African American Heritage- bolstered community relations.

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