Personal Assistant,Virtual Assistant, Administrative, Public Relations

Amy Hopkins

**** ***** **** *****, ****, TX *****

Phone: 281-***-**** • E-Mail: ********@*****.*** QUALIFICATIONS

Exceptional interpersonal, written, and verbal communication skills

Highly organized and able to manage multiple projects simultaneously

Works well independently, as well as on a team

Four years of experience assisting executives and managing accounts for various levels of clientele

Proficient with QuickBooks, Zen Desk, Quick Base, Microsoft Suite, CRM base and Agent Management Systems EMPLOYMENT Encore Industrial Supply LLC • Houston, Texas • (12/2012 –05/2017) Office Manager / Team Support Leader and Public Relations

Executed office administrative operations.

Researched special requested items to meet the customer’s needs, negotiated pricing with vendors, placed and managed purchase orders for company products.

Designed website for IT department to expedite; photographed, edited, and uploaded photos to the website site and to the EMobile sales team connection app, enhancing and improving both on a continual basis.

Lead Support for sales team connecting them with customers, identifying customer needs, solving problems, composing sales quotes and following through on all actions, resulting in enhanced relationships with the customers.

Drafted legal documents and completed special projects in support of company executives.

Listened to the needs of the Sales Representatives, Distributors, Vendors and Customers and made appropriate connections to resolve problems.

Designed and created graphics for product labels, advertisement flyers, and promotional displays and overtook previously outsourced graphic design position function to financially benefit the company.

Designed and implemented special advertisement projects and Facebook promotions.

Streamlined office procedures and operations through the use of QuickBooks, Word, Excel, EMobile, and Inkscape on a continual basis.

Incorporated client data base updated qualified needs and referred to appropriate Sales Representatives. Homesnap.com • Houston, TX • (8/2011 – present)

Advisor and Support

Provide Real Estate Agents direction on usage and operation of the Homesnap application to amplify, increase and bolster their market and sales through use on their smart phone, tablet or computer.

Provide consumers direction on usage and operation of the Homesnap application to connect with a Real Estate Agent, purchase, lease, or sell a home through use on their smart phone, tablet or computer. ORGANIZATIONS PTA Volunteer (1997-2011)

Read with struggling students to improve their skills and confidence.

Organized and participated in various events and fundraisers.

Maintained the theater website.

Helped with opening day procedures for first day of school.

Organized and shelved books for school library, helped students locate books for school projects and special interests. EDUCATION Miss Wade’s Fashion and Merchandising College, Dallas Apparel Mart

Graduated 1986

o B.A. Fashion Merchandising

o Minor Interior Design

University of New Mexico

Attended 1982-1984 Major in Education

CERTIFICATIONS Notary Public - Texas

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