PATRICIA M. WRISKA
**** **** ***** **. ****, TX *7450
**************@*****.***
OBJECTIVE
Administrative support professional offering diverse office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Flexible, hardworking, dedicated team player with a strong desire to succeed.
SKILLS
Multi-lingual (English, Dutch, Spanish, French)
MS Office/QuickBooks Pro
Excellent written/oral communication
Client account management
Flexible, hardworking, dedicated team player
Travel arrangements
Strong organizational skills
Appointment scheduling
Event planning
Meeting support
PROFESSIONAL EXPERIENCE
NJ’s Grocery - Retail Assistant Manager
2011 – 2017
Lake Leelanau, Michigan
Introduced International product line
Prepared/maintained vendor product list
Cash opening / closing reconciliation
Inventory Management
Cashier Audits Reports
Vendor Interface
Cashier Training
Store opening/closing
Customer Service Excellence
Stocking/merchandising
Complaint Resolution
Cash Register Transactions
Wachovia Securities, LLC - Account Administrator
2004 – 2008
Traverse City, Michigan
Attract potential customers by answering product and service questions; suggesting information about other products and services. Open customer accounts by recording account information. Maintain customer records by updating account information.
Open accounts
Deposits
Coding deposits into accounting software (SmartStation / BETA)
Phone, mail, e-mail and fax handling
Check/Bank deposits
Client account management
Office/Facility management (e.g. inventory/ordering office supplies/equipment etc.)
Appointment scheduling
Reception duties
PATRICIA M. WRISKA
4123 Lime Creek Dr. Katy, TX 77450
**************@*****.***
John Crane Benelux B.V. - Management Support Secretary
1998 – 2002
Barendrecht, The Netherlands
Provided administrative support to two Managing Directors and Sales Group of this design, manufacturing, and supplier of engineered sealing systems, solutions.
Document management (version control, file management)
Liaison between office management and the production group
Prepared purchase orders, memorandums, reports, and correspondence
Personnel and client travel arrangements
Organized special events (conferences, receptions, company parties)
Facilities management (procure office equipment, supplies, housekeeping staff)
HR records management (maintained confidential personnel files)
Phone system programming and management
Phone, mail, e-mail and fax handling
Lloyd’s Register Quality Assurance - Department Secretary
1997 – 1998
Rotterdam, The Netherlands
Document management (version control, file management)
Phone and mail handling
Appointment scheduling
Filing and other clerical duties
Dun & Bradstreet International B.V. - Administrator/Clerk
1995 – 1997
Rotterdam, The Netherlands
Managed debt collection efforts
Handled all correspondence regarding SENA law (radio broadcast reimbursement)
Trans-Maritime Freight Agencies B.V. - Receptionist
1994 – 1995
Rotterdam, The Netherlands
Phone and mail handling
Filing and other clerical duties
Various employments: part-time/temporary agencies (administration, sales, purchasing)
1986 – 1993
The Netherlands
EDUCATION
Erasmus University Rotterdam, The Netherlands
Dutch Law 1990 - 1992
Rotterdamse Avond Scholengemeenschap Rotterdam, The Netherlands
Colloquium Doctum (preparation entrance exam university) 1990
Libanon Scholengemeenschap Rotterdam, The Netherlands
VWO - Preparation University Education 1988 - 1989
Libanon Scholengemeenschap Rotterdam, The Netherlands
HAVO - Higher General Advanced Education 1985 – 1988