Customer Service High School

Terri Freeman

**** ****** ****** *** *** Ft Worth, Tx 76106/ 940-***-**** *****.*********@*****.***

Objective:

To obtain a position at a good company that will be an excellent learning experience for myself, as well as provide opportunities in the future, and in turn, apply, and improve my knowledge and skills.

Experience PTI Professional Transportation Inc, Chico, TX

July 2016-Present

On Call 24/7

Transport Engineers and conductors to and from destinations such as Sweetwater, Oklahoma, and Childress

Assist/Problem Solve with Conductors in getting trains out of the Rock Crusher Plants to their desired destinations and bringing empty trains back to the Plants.

Baylor Surgical Hospital, Fort Worth, TX

March 2016-July 2016

Sterilization and Decontamination of surgical instruments

Biological and Bowie Dick Testing for Prevac Sterilizers, Sterrad100 and Sterrad Nx

Lowe’s Market Place, Alvord, Tx

1992-1994, 2011-2013, April 2014-2016

Assistant Manager Trainee/ Customer Service Tech/ Cashier

Send and Pay out money via Western Union, print Western Union reports, as well as Money Orders and Lottery Machines.

Collect Utility Payments

Cash Payroll Checks

Count down all cashier tills and print reports, count and enter safe audits for end of day close

Prepare bank bags with cashier monies for next day deposits

Print all End of Day Reports and lock out all computers

Responsible for all money doing in/out of wincor touch-screen machines

THR Harris Methodist Hospital, Fort Worth, TX

Certified Sterile Processing Tech

October 2012-August 2013

Sterilization and Decontamination of surgical instruments and flexible scopes

Biological and Bowie Dick testing for Prevac sterilizers, Sterrad100, and Sterrad Nx

Record keeping and attended monthly staff meetings as well as daily pre-shift huddles

Surgical case preparation

Pre and Post Trauma environmental preparation and Sterilization

Wise Regional Health System, Decatur, TX

Certified Sterile Processing Supervisor

May 2001- March 2012

Sterilization and Decontamination of surgical instruments to include flexible scopes and vendor sets

Biological and Bowie Dick Testing for Prevac sterilizers and Sterrad Nx Machines

Record keeping

Surgical case preparation

Pre and Post Trauma environmental preparation and sterilization

Responsible for semi-annual inventory of all campuses

On Call 24/7 for all departments including house supervisor

X-Ray Admissions

Verification of patient insurance

Verification of mammogram and pediatric emergency appointments

Presented with pins of Achievement by the Surgery Director at 1, 5, and 10 year

Presented with pin for Sterile Processing Excellence by the Director of Surgery

Received recognition of a job well done award by the CEO of Wise Regional Health System and Supervisor of House on 3 separate occasions.

Education Alvord High School, Alvord, TX

1979-1983

Received High school Diploma

North Central Texas College, Gainsville, TX

Graduated 2008

Sterile Processing Program

References available upon request.

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