Deborah M. Bey

ac2ccd@r.postjobfree.com

Cell: 484-***-****

Home: 610-***-****

I am a passionate goal-oriented person. I am highly organized, detail oriented, and self motivated. I work well individually, but I’m also an avid team player. I am a problem solver and I possess excellent written and oral communication skills. I feel that life is an exciting journey and I am continuing my travels with new goals every day- realizing that each and every day is a chance for a new opportunity.

Technical Skills: Microsoft Word, Powerpoint, Outlook, Excel, Lotus Notes, Access, Cobol, JCL, TSO-SPF

Work Experience:

West Pharmaceutical – Accounting Clerk June 2016-March 2017

Inputs Invoices into Workflow for payment

Answers customer payment inquiries

Inputs General Ledger entries for end of month activities

Sorts and scans mail and invoices as required

DrugDev -Customer Support Specialist June 2014-February 2016

Supports project leaders and managers with site payment investigations

Responds to clinical trial site inquiries within 24 hours

Coordinates document submittals required for payment

Researches site issues and invoice submittals

Submits cases via software tools to project leaders for resolution

Verifies outstanding check and EFT payments

Lucky Vitamin/GNC-Accounting Assistant February 2013-April 2014

Processed payments in Accounts Payable per vendor terms and agreements

Prepared daily Accounts Receivable report for credit card and Paypal payments

Communicated with vendors answering inquiries as required

Verified vendor accounts by reconciling monthly statements and related transactions

Created manual invoices and General Ledger entries

BNY Mellon/Primerica – Customer Call Representative August 2011-December 2011

Supplied mutual fund information and services to Primerica clients and shareholders

Provided follow up services, such as expediting payments and changing beneficiaries on accounts, as necessary for client satisfaction

Internal Revenue Service – Customer Contact Representative November 2010-July 2011

Responsible for providing high quality assistance to America’s taxpayers giving taxpayers the tools

Needed to file taxes and make payments efficiently

Evaluated various taxpayer issues including refunds, balances, payment arrangements, and tax credits

Verizon – Software Tester/Project Coordinator August 2006-December 2008

Operated in a Project Manager capacity caring for all aspects of project details from inception to Production

implementation on a monthly basis.

Accountable for ensuring all testing trace items were delivered to internal clients

Addressed all testing issues and resolved them in a timely fashion to ensure smooth Production implementation

Verizon - Software Tester/Team Lead January 1998-August 2006

Analyzed and procured test data for Northeast Verizon footprint for various process requirements

Documented all data processes and procedures training new team members as required

Supported monthly Production releases also working on a 24 hour schedule for emergency releases

Education:

Participant in the Organizational Dynamics Program, University of Pennsylvania

Programmer Basic Training Certification, Verizon

Bachelor of Arts – English, Magna Cum Laude, Lincoln University

Hobbies: Baking, reading, painting, writing, and animal care.

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