Network Engineer

MICHAEL J. POWERS

Woodstock, GA ***** Mobile 216-***-**** ****.******.****@*****.***

SENIOR NETWORK ENGINEER

Innovative, proactive Cisco Network Engineer with an impressive record of achievement in managing multi- site networks with a focus on efficiency, performance optimization, and corporate ROI. Expert diagnostic and needs assessment skills, with demonstrated ability to respond to expansive problems by presenting cost- effective, customized solutions appropriate for company or client size, scope, and mission. History of building and maintaining relationships, earning trust, respect, and business from diverse groups of people through dependability, strong communication skills, strategic vision, technical excellence, and meticulous follow- through. Maintained reputation for “going above and beyond.” Core Competencies:

10+ years of experience in managing Cisco networks including installation and maintenance.

Demonstrated problem-solving skills to troubleshoot and repair network issues.

Highly skilled in coaching and training employees on network use.

Strong knowledge and experience in cost control and cost accounting.

Superb leadership, team development, organizational, time management, and multitasking skills.

Expertise in LAN / WAN / WLAN / VoIP protocols.

PROFESSIONAL EXPERIENCE

OLYMPIC STEEL, INC., Bedford Heights, OH 2007 – 2017 A $1B publicly traded steel distributor and fabricator with 20 manufacturing and office locations. Senior Network Engineer (2010– 2017) Network Engineer (2007 – 2010) Led efforts to improve usability of tools, quality of databases, and processes by maintaining network hardware, software, and systems for 1000+ users across 20 locations (Cisco LAN /WAN/ WLAN/ VoIP). Leveraged expansive networking expertise to troubleshoot network issues, identify and recommend optimal infrastructure improvements, and manage/negotiate contracts and invoices for data/telecom service providers. Collaborated with staff and outside vendors to isolate and resolve complex problems.

Partnered with vendor to replace all core networking hardware, which included replacing Catalyst switches with Nexus architecture, Cisco 2800/2900 routers with Cisco 4000 series ISR, utilizing Cisco iWAN technology.

Demonstrated vast knowledge in networking to spearhead implementation of Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Presence.

Worked closely with vendor to install Cisco Wireless Control System including access points and Wireless LAN Controllers at 10+ warehouse and office environments, ensuring attainment of measurable quality, productivity, and efficiency objectives.

Employed strong leadership and organizational skills to implement Netqos Performance Center with SNMP, Netflow and packet capture analysis integrated with Network Instruments Gigastor with Network Instruments Observer.

Led project to centralize all corporate phone service with IP-based SIP service, replacing all ISDN-PRI and POTS service, resulting in significant cost savings and improved efficiencies.

Displayed ability to multitask with great attention to detail to coordinate opening multiple facilities and designing network, Wi-Fi, and phone infrastructure for an executive office building, large warehouse, and several midsized warehouse and office facilities.

MICHAEL J. POWERS Page 2

LINDE GAS, LLC, Independence, OH 2004 – 2007

A $70B German-based company engaged in manufacturing and distributing industrial gases. WAN / Telecommunications Technician

Ensured telecommunication systems and circuits functioned performed optimally by building, testing, analyzing, and troubleshooting WAN / LAN environment for 200 locations. Leveraged specialized telecommunications expertise to evaluate new technology in collaboration with Telco and WAN providers. Ensured seamless network operations through demonstrated expertise in troubleshooting and resolving data and telecommunication problems.

Contributed broad technical knowledge and skills to technology project, upgrading 100+ Cisco 1600 series routers with 2800 series routers.

Assisted on a project to implement back-up VPN connections utilizing DSL internet and GRE tunnels.

Actively participated in a technology initiative to centralize all telecom invoicing, resulting in improvements in efficiency and cost savings.

DEMAG PLASTICS GROUP, LLC, Strongsville, OH 1998 – 2004 A $200M German-owned manufacturer of plastic injection molding machinery. Systems Administrator (2003 – 2004) IT Service Technician (1998 – 2003) Employed superb problem solving skills and technical expertise to build, test, analyze, and troubleshoot data network and telecom infrastructure. Effectively managed day-to-day computer, network, and telecom problems, including oversight of Help Desk and delivery of quality customer service to 250 internal and 50 remote users.

Rapidly adapted to ongoing technology challenges to support for numerous software applications on Windows XP, 2000, and 9x workstations such as MS Office XP, 2000, 97, Outlook, Project, and Visio.

Maintained corporate process strategy and standards while fulfilling client requests, which included building, imaging, and maintaining 100+ PCs running Windows 95 and W2K. MUSSUN SALES, INC., Cleveland, OH 1995 – 1998

A privately owned manufacturer’s representative of HVAC equipment. Sales Representative / Network Administrator

Demonstrated strong technical expertise to install configure, test, operate, maintain, and manage networks, firewalls, hardware, and software that permit sharing and transmission of all information to support the security of information and systems. Troubleshot and problem solved issues with the network server and personal computers.

Played a key role in generating sales of HVAC equipment by providing exceptional customer service, developing competitive quotes, and managing inventory levels.

Leveraged excellent communication and interpersonal skills to interact with manufacturers and contractors to supply materials for commercial and industrial construction projects. EDUCATION & CERTIFICATIONS

Bachelor of Science in Business Administration

OHIO STATE UNIVERSITY, Columbus, OH

Cisco Certified Network Associate (CCNA), 2005

Cisco Certified Network Professional (CCNP), Building Scalable Cisco Internetworks (BSCI), 2008

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