Management Manager

JACQUELINE D.R. VARGAS

Metro Manila, Philippines

Mobile No.: +639**-****-***

Viber / WhatsApp: +639**-***-****

Email: ******************@*****.***

Professional Summary:

• Dynamic and result-oriented individual with 4 years of technical HR/ full-cycle recruiting experience focused in the placement of Software Engineers/, Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts

• Expert in full life cycle recruitment components which include: sourcing, qualifying, networking, assessing, applicant tracking, closing the offer and post management relationship management

• More than 5 years of experience into customer centric operations

• Possess strong technical/business acumen and understanding of technical requirements; solid sourcing skills / Boolean searches and experience sourcing passive candidates; excellent candidate assessment skills

• Strong experience with Applicant Tracking Systems(ATS) and Vendor Management Systems (VMS)

• Sectors: IT/Technology, Corporate/Internal, Sales/Marketing, Executive, Director, C-level, Program/Project Managers, Healthcare/Clinical

• Tools: BullHorn, Zoho, MS Outlook & MS Office 2010, LinkedIn Recruiter, Dice, Indeed, Monster, CareerBuilder, JobDiva, TheLadders, ZipRecruiter, Fieldglass, ProveIT

Professional Experience:

August 2017 – Present Millenium1 Solutions Kapitolyo, Pasig City

Internal Recruiter /Call Center Recruiter

• Conduct phone and face-to-face interviews of potential employees to assess qualifications and applicable experience

• Manage all phases of recruitment, including defining hiring management needs and posting available positions

• Design and implement strategies for sourcing, recruiting, candidate evaluation, and retention

• Follow up and track all aspects of employment such as completing employment forms, orientation scheduling on new hire start date

• Participate in job fairs and professional association conferences to recruit top talent

• Process all offers and negotiate pay, verify accuracy of all on boarding documentation

• Develop and execute sourcing strategies in a high-volume setting

• Report directly to Call Center Manager providing weekly staffing status and forecasted staffing needs based on projected work volume

February 2017 – August 2017 RASO – Calabria Group Sacramento, California (Work-from-home)

US Technical Recruiter/ Recruitment Specialist (Contract ended)

• Recruited IT professionals for contract, contract to hire and perm placement positions with major vendors, corporate clients and web development firms located throughout US

• Performed extensive recruiting for Senior Software/Database Developers with heavy focus on technologies such as: System Administrator (Windows & UNIX/Linux), NET, Java, SQL Server and Oracle

• Researched IT candidates on search engines/job boards utilizing Boolean search strings, conduct cold-calls, and fully close candidates on qualifications, experience, and rates over the phone

• Managed end-to-end recruitment cycle including requirement gathering, job posting, sourcing, pre-screening, short listing, pre and post interview follow-ups, salary negotiation and closure

• Hired senior technical & mid-level management hires for engineering, applications, infrastructure and telecommunications requirements

• Maintained business relationships with clients throughout United States, to develop an understanding of the client's business operations and staffing needs

June 2013 – January 2017 PSG Global Solutions Ayala, Makati City

US Senior Recruiter III / Talent Acquisition Specialist/ Recruitment Team Management Trainee

• Performed full-cycle recruitment duties by writing descriptions, reviewing resumes, conducting phone screens, interviewing candidates, extending job offers, etc.

• Effectively recruited candidates through internet research, internal database, market mapping, cold calling, referrals, networking and other strategies

• Prepared and coached candidates on resume changes for presentation to clients

• Prepared summary of each applicant screening with recommendations and submit to hiring manager for face-to-face interview

• Created various questionnaire or in-take forms using Google forms, MS Excel/Word, MS Outlook to screen high-volume candidates for various roles (i.e. call-centers, data entry, etc.)

• Developed candidate summaries and resumes for job submittals

• Conducted intake calls, status calls, and administer required testing or skill assessments

• Maintained monthly KPIs, weekly submittal goals, and prioritize urgent job orders

• Created and/or posted job descriptions with sizzle and hard skills to popular job boards like Indeed, Dice, Monster and Careerbuilder, as well as company's external career site

• Administered pre-employment background checks and drug screens; reviewing results of background checks, following up with new hires as needed and ensuring that the results meet company standards

May 2012 – May 2013 IBM Global Process Services Ortigas, Pasig City

Customer Care Specialist

• Answered telephone inquiries on products, and services

• Helped resolve customers concern in regards with their frequent flyer account

• Transferred urgent calls to the required departments quickly and accurately

• Provided proper call escalation if needed

• Performed customer verifications, and processing forms, orders, applications, and requests

• Floor walked to address questions of the new hire that just transitioned in the floor

Education:

NEW ERA UNIVERSITY Central Ave., Quezon City

Master of Business Administration Major in Human Resource Management (Undergraduate)

TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES Ayala Blvd., Ermita, Manila

Bachelor of Science in Entrepreneurial Management, 2012

Cum Laude, G.W.A. 1.67

UNIVERSITY OF THE PHILIPPINES OPEN UNIVERISTY Los Banos, Laguna

Simplified Accounting for Entrepreneurs, 2013

Awards & Certification:

PSG Global Solutions – Recruitment Team Management Graduate

Program for Leadership Development (6 months)

Top 5 in Graduating Class, 2015

Civil Service Eligiblility

Professional (Honor Graduate Eligibility) - Pursuant to Presidential Decree (PD) No. 907, 2012

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