IT Project Manager
Highly analytical, innovative, and results-oriented IT professional with experience in utilizing evolving technologies and methodologies to execute projects and meet organizational objectives, complemented with a strong background in web development and system administration. Successful in building positive work relationships with professionals of all levels in stressful environments without compromising the quality of work and performance. Known for problem-solving and critical thinking skills to identify issues, formulate strategic action plans, and provide resolution to complex situations.
Areas of Expertise
Software Development Frameworks Web Systems Administration
System Development and Maintenance Site Architecture and Infrastructure Customer Relations and Services
Coaching and Training Cross-functional Collaboration
Professional Experience
SafeRack LLC Andrews, SC
PHP Web Developer 2014–2016
Managed new development and maintenance for the Engineering Department using Laravel (PHP, jQuery). Increased systems functionality while reducing errors through extensive testing
Project manager for enterprise resource planning (ERP) integration between accounts payable and banking system utilizing NACHA file format. Decreased the amount of paper checks produced by 70% while reducing accounts payable reconciliation times resulting in reduced business processing times and a 30% cost savings to the organization. Implementation completed three weeks ahead of schedule with no integration errors.
2gi Web Solutions Inc. Charleston, SC
President Consultant PHP Web Developer 2009–2014
Directed a wide range of online development to create and improve online properties for multiple clients, including site architecture and infrastructure, backend development using open source toolset (PHP, MySQL, Apache, and Linux), front-end development with CSS and HTML or XHTML, organic search engine optimization and strategy, web systems administration, technical writing, marketing communications, as well as online business consulting
Strategized and executed the design and implementation of small to medium networked office systems for daily operation and remote access via virtual private network (VPN) connections
Fannie Mae Various Locations (1986–2009)
Senior Systems Administrator
Lead Information Systems Architect, Customer Service Chicago, IL Washington, DC 2004–2009
Demonstrated leadership in performing various roles, involving:
Project manager and functional change control coordinator for customer service interaction centers resulting in 40% increase in successful technical system modifications and new implementations
Primary point of contact for business and technical business units facilitating cross functional team collaboration and ensuring accurate translations of business to technical requirements and
Project manager for annual disaster recovery exercise which included management of technical, human, and budgetary resources resulting in an on-time, within budget, 100% recovery success rate.
Utilized collaboration and interpersonal skills to administer 156 Windows, and Solaris servers in the metropolitan Washington, DC area while working from the Chicago Regional Office
Managed the integration and automation of interaction systems for inventory, root cause analysis, and reporting purposes
Senior Systems Engineer Washington, DC 2001-2004
Regional Information Systems Manager Chicago, IL 1998-2001
LAN Manager / Systems Analyst Chicago, IL Washington, DC 1986-1998
Education
Bachelor of Science in Information Technology Project Management, Capella University Minneapolis, MN
Coursework in Management Information Systems, Kennedy-Western University Cheyenne, WY
Coursework in Management Information System, American University Washington, DC
Coursework in Finance, Georgetown University Washington, DC
Coursework in Finance, George Mason University Fairfax, VA
Coursework in Accounting, North Carolina State University Raleigh, NC
Academic Project
August 2017 Project Title: Public Charter School Alliance of South Carolina’s Website Renovation Project
Role: Project Manager
Company/Client Name: Public Charter Scholl Alliance of South Carolina
Software Used: MemberClicks
Overview/Objective: To determine the best fit Membership Management System available
for the charter school alliance and provide a detailed plan to migrate to and fully
exploit the recommended system. Recommendation was accepted and implementation is targeted for Fall 2017.
Certifications
CompTIA Project+ Certification Project Management Professional (PMP) Certification
Microsoft Certified Solutions Expert (MCSE) Microsoft Certified Professional (MCP)
Professional Affiliation
PMI.org, Project Management Institute (PMI)–Charleston, American Sailing Association
Sable on the Marsh HOA - Treasurer
Technical Acumen
Microsoft Office Microsoft Project HTML CSS JavaScript PHP Bash SQL Linux Windows OS
IIS Apache MySQL MSSQL