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Stephen M. Reynolds Amherst, Massachusetts
**********@*****.*** ! 413-***-****
Technology & Project Management Leadership
Significant success leading technical innovation for broad-based organizations across diverse industries Accomplished Information Technology Director with expertise in cross-functional project and product management. Proven ability to manage expectations and change throughout all product design and implementation phases and ensure product delivery on time and on budget. Develops, trains, and empowers top-performing project teams. Excellent communications and interpersonal skills; builds and maintains effective relationships with diverse groups of colleagues, constituencies, and key stakeholders. Masters new skills and concepts with ease; committed to ongoing professional development with specific focus on new innovation, data analytics, and the Internet of Things. Recognized for sound judgment, critical thinking, and cross-department collaboration. Proactive, affable, and respected. Technical/Systems Proficiency
• Agile/Waterfall Project Management
• PMBok
• Continuous Process Improvement
• C, Java, Python, PHP, SQL
• HTML, CSS, JavaScript
• Ffmpeg, iMovie
• Veracross, Haiku, Raiser’s Edge
• DeployStudio Imaging Software
• Linux/Unix/Apple Server/Windows Servers
• Raspberry PI/Arduino/RoboRIO
• PC and Macintosh Hardware
• HP/Aruba, Cisco Networking
• CISCO VOIP/Informacast
• Palo Alto Firewall
• Bradford Network Sentry
• Active Directory/LDAP
• MS Hypervisor/VMWare ESX
• Cloud-Based Tech - AWS, Azure, Google
• Genetec Security System, Axis Cameras
• MS Office/iWork/Google Suite
• MS Project/Visio/OmniGraffle
• PowerBI
Career Experience
THE ETHEL WALKER SCHOOL, Simsbury, CT
CHIEF INFORMATION OFFICER, INTERIM CHIEF OPERATIONS OFFICER (2015 to September 2017)
• Direct comprehensive IT management to ensure world class facilities for esteemed girls’ boarding school
• Managed construction of The Ethel Walker School Centennial Center (athletic, health, and social center)
• Optimize and maintain business processes and systems to continuously improve efficiency
• Forge effective collaboration with senior administrative team on school-wide enhancements
• Lead instruction of Advanced Computer Science (Java Programming) DIRECTOR OF INFORMATION TECHNOLOGY (2007 to 2015)
• Spearheaded IT initiatives to update network switches, firewall, wireless access, phone system, and school database
• Excelled as member of Senior Administrative team; established school’s strategic direction and operational objectives and goals
• Developed and supervised IT department (network administrator, help desk, and academic technologist)
• Designed and implemented training for new employee onboarding, continuing education, and new systems
• Facilitated instruction for Intro to Computer Science in Python, JavaScript, PHP and Advanced Computer Science in C and Java
Stephen M. Reynolds Page 2
CHILLIAD SOFTWARE, INC., Amherst, MA
SOFTWARE OPERATIONS AND PRODUCT MANAGER (2007 to 2008)
• Directed 17-person search engine software development business start-up
• Served as release manager for products with multiple code lines on diverse operating systems
• Employed Agile methodology to engage stakeholders and developers throughout process
• Conceptualized and implemented multi-faceted service bus to ingest, index, and search disparate set of structured and unstructured data for multiple intelligence agencies AMERICA ONLINE TECHNOLOGIES, Dulles, VA
PRINCIPAL TECHNICAL PROJECT & PRODUCT MANAGER, NEW VENTURES (2006 to 2007)
• Led multiple Agile development project teams from concept to market for new venture products
• Analyzed, evaluated, and integrated client technology; performed pre-sales technical due-diligence with future clients
PRINCIPAL TECHNICAL PROJECT MANAGER, DATA & PRODUCTION SOLUTIONS (2004 to 2006)
• Introduced Agile project management methodology to AOL; constructed internal marketing tools
• Envisioned, designed, and implemented tools for new marketing system PRINCIPAL TECHNICAL PROJECT MANAGER, MARKETING INFRATRUCTURE (2003 to 2004)
• Championed core implementation of AOL’s new marketing infrastructure
• Performed technical due-diligence on business logic software to integrate within system ADDITIONAL EXPERIENCE
Senior Technical Project Manager/PMO Manager ! Loyalty Services Technology Project Manager, Host Development ! America Online Technologies Director of IT and Network Services ! Planned Parenthood of Metro Washington, DC Manager of Technology and Information Services ! The Center for Population Options/Advocates for Youth Publishing Coordinator/Floor Supervisor/IT Services ! Kapuler Marketing Research Education
DePauw University, Greencastle, IN
BACHELOR OF ARTS, PHILOSOPHY/COMMUNICATIONS