Work Experience

K'(Prime) Technologies. Inc. May 2015- September 2016

Service Office Assistant

-Worked with Outlook Email and calendar software to schedule Field Service Engineers for service/maintenance work on Chromatography and Laboratory Equipment. As well as created Work Orders for services through E-Factory, and completing service call closures using SAP/CRM.

-Completing and processing billing procedures for services through use of Microsoft Excel and Account Edge.

-Creating Quotes & Purchase Orders for customers purchasing equipment, or requesting service work.

-General Administration duties including data entry, creating instruction manuals, filing, receptionist, document/report preparation, and putting together power point presentations.

Armor Industries LTD. January 2015- March 2015

Administrative Assistant

-Worked with ACCPAC software to prepare Purchase Orders, Sales Orders, and Invoices for vendors and buyers in the Dairy, Food & Beverage production industry.

-General office duties including preparing spreadsheets, data entry, filing invoices, creating project files, auditing files and invoices, reviewing time cards, taking calls inquiring about orders and shipments from different Vendors & Suppliers. Keeping track of inventory and doing inventory adjustments when equipment or products came in and out of the warehouse.

-Shipped as well as received equipment in warehouse environment, prepared, packaged & distributed equipment using couriers including FedEx, UPS, Purolator, Greyhound, A.C.E. and more.

Cash Money Cheque Cashing Inc. March 2013-November 2013

Financial Customer Service Representative -Provided clients with Payday loans as well as offering a wide variety of other services including Cheque Cashing, Bill Payments, Western Union, and Currency Exchange. -Key holder to vault in charge of handling large sums of money. -Audited new client files as well as daily store paperwork envelopes insuring proper business procedures were followed at all times. Conducted local store, and business to business marketing offering our services to help expand the company's growth.

Education

Bachelor of Management Degree - General Management Major Graduated

University of Lethbridge-Calgary Campus June 2017

Business Administration Diploma - Accounting Major

Southern Alberta Institute of Technology (SAIT) - Calgary, Alberta December 2014

Skills

Proficiency with Microsoft Office (Including Excel & Word), Outlook Email/Daily Planner, SAP/CRM, Efactory, Account Edge, Raisers Edge, ACCPAC.

Typing speed 65 WPM

Strong background in Customer Service comfortable working individually or in a group setting.

Punctual, responsible, team player & very dependable.

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