Sonja Carr
**********@*****.***
Rescue, CA 95672
SUMMARY OF QUALIFICATIONS
Flexibility – Extremely flexible with constantly changing workloads and priorities
High production totals - Consistently produce the highest production total within the team with a high degree of accuracy Ability to work under pressure, meeting strict deadlines – Assist the team in meeting daily, weekly, monthly, and quarterly deadlines PROFESSIONAL EXPERIENCE
Key Data Operator, Indexing Lead, Training Assistant Employment Development Department, IMG I, Sacramento, CA, 2009–Present
Accurately enter and validate data from various source documents with highly sensitive information from image and paper, making necessary corrections. All data is entered into the system using remittance and non-remittance software. Analyze complex documents to locate required information to electronically file various tax forms to ease future retrieval, a process known as indexing.
Regularly adjust work schedule to constantly changing work priorities
Regularly review procedures to refresh and update as necessary
Index correspondence and ACES-generated NOLs into InfoImage
Train employees one-on-one on indexing workloads, offering continuous availability for questions and possible issues
Assist in training classes consisting of 10+ people Data Entry Processor
RAM Data Processing, Shingle Springs, CA, 1999-2017 Accurately enter highly confidential information in electronic format from various forms from image.
Telecommute
Manage workload independently
Independently prioritize workload and adjust accordingly
Verify co-workers’ data processing
Train new employees on policies and procedures
SKILLS
Analytical
Strong attention to detail
Able to work independently
and with a team
Quickly adapt to new software and work
tasks
Microsoft Office
Employee training
Reliable
Self-motivated with initiative
Efficient
Productive
Maintain confidentiality
Organized
Typing speed of 70+ wpm with less than
a 2% error rate
Data entry speed average 17,000 ksph
HIGHLIGHTS
One of only two Key Data Operators to
train on new software prior to launch
with EDD
Only Key Data Operator to assist in
discussions and testing for software
upgrade with EDD
Promoted to Indexing Lead less than one
year after the indexing workload began
EDUCATION
Bachelor of Science, Concentration
in Accounting