Sampson Leung ac2bap@r.postjobfree.com

Aurora, CO 80013 720-***-****

Summary of Qualifications

Results-oriented leader as a graduate from Colorado State University – Global with a Bachelor in Management Information System and Business Analytics (GPA: 3.75). Extensive background in business support functions, data analysis, business administration, etc. Proficient in reviewing customer database information for strategic resource management and the streamlining of operations to be more productive and cost effective. Enthusiastic communicator with proven analytical skills to develop reports. Exceptional problem-solver and decision maker to shape solutions that meet business needs by utilizing a proactive approach to problem solving via a flexible and creative approach.

Evaluating Business Strategies

Employee & Organizational Performance

Management of Information Systems

Business Analytics

Team Orientated

Calm Under Pressure

Management of Big Data Sets

Organized Technology Leader

Decision Making Applications

Design of Problem Solving Systems

Integration of Disparate Mechanisms

Improvement of System Efficiencies

BUSINESS DEVELOPMENT: Continuously monitor and the efficiency and effectiveness of customer acquisition tools and techniques – using customer database information and multivariate predictive models.

DATA ANALYSIS: Expert in analyzing data, resolving problems, and providing superb customer service to accounts. Experience in data analytics to track sales and measure customer loyalty and loyalty programs.

GOAL SETTING: Experience in developing daily and weekly plans. Set goals via advanced data analytics to use actionable information in business operations. Establish standardized procedures for business processes.

Education

Colorado State University – GPA: 3.75 Aurora, CO

B.S. in Management Information Systems & Business Analytics 2016 – 2017

University of Colorado Denver, CO

Bachelor of Fine Arts in Photography 2010 – 2014

Certifications

Currently studying for certifications in CompTIA A+, Security+, and Cloud+

CompTIA IT Fundamentals – 2017

Awards - Business Analytics for Management & Decision Making – 2016

Strategic Management of Information Systems – 2017

Professional Experience

United States Postal Service Aurora, CO

City Carrier Assistant October 2015 to Present

Offer all postal clients customer-friendly solutions in a friendly, confident, and knowledgeable manner.

Organize and deliver mail on assigned route. Assist fellow carriers with defining optimized new routes.

Provide team leadership in completing and guiding daily operations throughout all postal operations.

Deliver incoming/outgoing letters. Provided information to customers regarding mailing requirements.

Universal Lumpers Denver, CO

EPJ Operator July 2015 – September 2015

Was fully responsible for selecting and loading pallets on to proper trailers and securing inventory loads.

Safeguarded warehouse operations and contents by establishing/monitoring security procedures/protocols.

Provided computer expertise to superiors and staff by streamlining processes to be more efficient and productive – using data mining and statistical skills from education to complete business analysis.

Smart Roofing Co. Denver, CO

Project Manager June 2015 – July 2015

Was fully responsible for managing a team of Lead Generators. Met with the homeowner to inspect their roof and personal property of any damages, and met with appropriate claim Insurance Adjusters.

Provided attention to detail to ensure good claim documentation. Used excellent communication skills and gave direction because it was necessary to let homeowners know the damage on their roof and next steps.

Created and presented Inspection Performance Reports for the management team to evaluate operations.

Gained technical experience in Software Requirements Analysis, Applications Software Development, Systems Software Design, Systems Development Life Cycle (SDLC), and Cloud Computing.

Compiled/analyzed data, created reports, and provided information regarding lead-to-inspection workflow.

Used data analytics to identify emerging trends via the tracking of measurements related to project rework.

Experienced to successfully manage roofing projects and prevent deviations to schedule by executing the company's inspection process. Evaluated/compared data to ensure continuous improvement in projects.

Jays Valet Denver, CO

Team Leader February 2011 – December 2014

Provided timely leadership, attention to detail, and good communication to lead a team of 5-20 employees.

Ran private events for the top 1%, and was in charge of service and the safety of the guests and the valets.

Used expertise in calculating customer retention, and used it as a part of effective marketing to accounts.

Collaborated with accounts in simple data-mining and analytic techniques to address business issues.

As a Team Lead for the Aspen account, earned the best review from the clients that we had ever earned.

Photography Experience

Sampson Leung Photography Aurora, CO

Photographer – www.sampsonleungphotos.com January 2010 – Present

Conduct all photo shoots in a calm and professional demeanor. Collaborate with clients to guarantee satisfaction with final shots. Complete post production with cropping and color-balancing of final images.

Use digital photography, lighting, and compositional skills with experience in natural and studio lighting.

Proven ability to handle high-volume photography workflow and to create imagery under tight deadlines.

H&L Ltd. Denver, CO

Co-Owner February 2015 – November 2015

Gained experience in set design, in-camera color correction, and lighting to capture images that represented products accurately with minimal photo retouching. Utilized expertise in combining many lighting effects.

Denver Presents Inc. Aurora, CO

Campaign Manager December 2014 – June 2015

Worked to execute on creative direction – providing an independent and deadline-focused attitude while leading training and interviewing via product knowledge, inventory, promotions, and forecasting.

WorldWide Photography Hockley, TX

Assistant Manager/Lead Photographer April 2014 – May 2014

As Assistant Manager at the Easter set at Park Meadows (as well as the Lead Photographer on the set), handled high-volume photography workflow and led in creative imagery under tight deadlines.

Computer Skills

IBM SPSS; Proficient in Windows, Mac OS, Microsoft Office (Word, Excel, PowerPoint, Outlook), SQL, and Java; Experience in Lightroom, Photoshop, Capture One, Final Cut Pro, and Premiere Pro

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