Yiyuan(Amber) Zhang

San Jose, CA

412-***-****

ac2b6y@r.postjobfree.com

http://amberzhang.herokuapp.com/

EDUCATION

UNIVERSITY OF PITTSBURGH, Pittsburgh, PA

2015.09-2017.04

Master of Information Science

BEIJING TECHNOLOGY AND BUSINESS UNIVERSITY, China

2011.09-2015.06

Bachelor of Management in School of Computer and Information Engineering, Major in Information Management

UX METHODS

Research: Interview, Heuristic analysis, Persona, Scenario, Storyboarding, Comparative analysis

Interaction Design: Information architecture, User flows, Wireframing, Low/High-fidelity prototyping, Usability testing, Srotytelling

TOOLS & LANGUAGE

Sketch, Balsamiq, Principle, Illustrator, Zeplin, Omnigraffle, HTML5, CSS3

PROFESSIONAL EXPERIENCE

UX REDESIGN: Restaurant Order System - Tong’s Cuisine

2017.03-04

Used old system for 3 months and summarized all issues during working process, also interviewed waiters to get their pain points.

Sketched prototype, used Heuristic Evaluation to get feedback from users, and evaluated these questions to adjust the design.

Improved working efficiency of waiters by taking more orders in rush hour.

UX Designer & Front-end Developer - Beijing Saydo Technology Co., Ltd

2016.05-08

Telephone interviewed users in 10 provinces within China to elicit requirements, brainstormed with team to develop solutions.

Offered valuable ideas in the group meetings, wrote storyboard based on initial requirements for subsystem.

Worked with market department to integrate business requirements with findings into user interface.

Worked in an agile development environment and cooperated with visual designer and developers to conduct project from requirement to complete.

Used CSS3, HTML5, JavaScript to build personal system pages.

PROJECTS

UI/UX DESIGN: Plant Assistant App

2017.05-06

Designed online questionnaire for 11 target users, summarized pain points by analyzing feedback data and created information architecture.

Build prototype to represent user interface and made user test with clickable prototype to refine interaction design.

Created low-fidelity mockup, used sketch to finish final UI design.

UX DESIGN: Animal Friends Shelter App

2017.01-02

Interviewed director and volunteers, teased out important characteristics of users, their environment, and work tasks to drive an intuitive experience.

Developed persona, user journey to articulate solution experience.

Concluded and selected solutions for pain points, sketched prototype to do user test of design and new features.

Evaluated user interface with end user to refine UI design.

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