Joyce Hartley
**********@*****.***
Tennille, Ga 31089
PI Coordinator
Community Health Care Systems, Inc.
Sandersville, GA
Dec, 2000 / Present
Expanded Role Registered Nurse
Washington County Health Department
Sandersville, GA
Mar, 1994 / Oct, 1999
EXPERIENCE
Direct the Performance Improvement Program ensuring compliance with quality measures for Federally Qualied Health Centers (FQHC's), Joint Commission and NCQA Patient Centered Medical Home as well as teaching and including staff in quality methodologies. Responsible for above mentioned entity's applications and annual reports. Also responsible for gathering data of such measures as well performing chart audits for measures outlined in the Corporate Quality Improvement Plan.
Auditing charts for accuracy, thoroughness, appropriateness, and timeliness of documentation. Chair of the QI committee.
Develop and write policies and procedures.
Act as Corporate Safety Ofcer ensuring compliance with OSHA safety standard, Joint Commission EOC standards, and CMS emergency preparedness expectations. Risk Management activities including investigations of incident reports and communication with patients and staff involved in incidents.
Performing walk-through inspections and mock tracers to ensure compliance. Responsible for participation in all clinics including Immunization, Well Child (EPSDT)Exams, Family Planning, Prenatal, Women's Health, Hypertension, and STD clinics. Duties included assessing, diagnosing and treating per state protocol. EDUCATION
Georgia College and State University
1985 / 1988
Bachelors of Science-Nursing
Truett McConnell College
1977 / 1979
Associate of Arts-Vocal Performance
SKILLS
Joint Commission Accreditation Coordinator
Healthcare QI methodologies
FQHC Quality Measures
NCQA Patient Centered Medical Home Coordination
Corporate Safety Ofcer
Emergency Preparedness Coordinator
Risk Management
Performing chart audits for utilization and compliance. Labor and Delivery RN 1988-1991
Intake Coordinator RN- Home Health 1991-1992